United Carpets & Beds - Nuneaton Recenzje 

116
Wynik TrustScore: 4 na 5

4,1

5 Corporation Street, CV11 5AG Nuneaton, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was helped by Harry he was very helpful, didn’t makr anything too much work and helped me stay within my budget. Will definitely use this company again. He was very professional and went above and b... Zobacz więcej

Oceniono na 5 z 5

Fantastic service from the staff in store. My carpet had to be ordered in and was and fitted within a week, very punctual and fitting was done very well by Naz.

Oceniono na 5 z 5

Fantastic service and great staff Went into the shop with measurements in feet (I’m old school) they did not fuss and converted it across and got me a great off cut to fit my bedroom can’t recommend... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service and communication from staff at the shop. Quick polite fitting and carpet looks great. Will be coming back for stairs next. Happy customer. Will recommend. Jennifer stubbs

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z dywanami
  2. Sklep z meblami do sypialni
  3. Materiały podłogowe
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z materacami

Napisane przez firmę

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Napisane przez firmę

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Dane kontaktowe

  • 5 Corporation Street, CV11 5AG, Nuneaton, Zjednoczone Królestwo

  • 024 7632 0333

4,1

Dobra

Wynik TrustScore: 4 na 5

116 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 98% z negatywnych recenzji

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4,1

Wszystkie recenzje

(116)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1927

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Just brilliant.

Just brilliant.

We needed carpets for our first floor and stairs. Have us great advice. They held back one bedroom carpet until we were ready (6 months). Brilliant.

We asked them to come back and refit one bedroom carpet after having fitted warbrobes installed. Brilliant.

All at a reasonable cost. Briliiant.

1 października 2022
Opinia niezależna
Logo United Carpets & Beds - Nuneaton

Odpowiedź od United Carpets & Beds - Nuneaton

Hi Jayne

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Oceniono na 5 z 5

Tomasz is brilliant

Tomasz is brilliant! He deals with all of our requests and has the carpets and vinyl fitted really quickly professionally.
All the carpet fitters have been great to, never any issues. Highly recommend 👍

30 marca 2023
Opinia niezależna
Logo United Carpets & Beds - Nuneaton

Odpowiedź od United Carpets & Beds - Nuneaton

Hi Gemma

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Oceniono na 5 z 5

Fantastic service

Fantastic service. Very helpful in shop and fitters were brilliant. Aftersales service was amazing too. Definitely recommend

28 marca 2023
Opinia niezależna
Logo United Carpets & Beds - Nuneaton

Odpowiedź od United Carpets & Beds - Nuneaton

Hi Jackie

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Oceniono na 5 z 5

Excellent customer service

Excellent customer service, fast fitting of carpet. Carpet fitter did a great job, tidied up all mess and respected my property. Overall very pleased customer

19 grudnia 2022
Opinia niezależna
Logo United Carpets & Beds - Nuneaton

Odpowiedź od United Carpets & Beds - Nuneaton

Hi Tracy

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Oceniono na 5 z 5

GOOD SERVICE.

Staff and service were very good. Excellent prices.
The fitter worked very on his own to lay down carpet in on the landing, stairs and hallway.
Would buy again ftom here.

11 października 2022
Opinia niezależna
Logo United Carpets & Beds - Nuneaton

Odpowiedź od United Carpets & Beds - Nuneaton

Hi Ruth,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Oceniono na 5 z 5

Great Instore Service

Raj was really helpful when I came in with my children with the measurements for my son's room. He helped us find a suitable off cut, which was great.

8 lipca 2022
Opinia niezależna
Logo United Carpets & Beds - Nuneaton

Odpowiedź od United Carpets & Beds - Nuneaton

Hi Michelle,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Oceniono na 5 z 5

Great fitting stairs and landing

Another absolutely brilliant quality carpet and brilliant fitting from United Carpets Nuneaton thanks to all the team looks wonderful, had many compliments.

26 września 2022
Opinia niezależna
Logo United Carpets & Beds - Nuneaton

Odpowiedź od United Carpets & Beds - Nuneaton

Hi Lara,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Oceniono na 5 z 5

I have been using United Carpets for…

I have been using United Carpets for years. Always get good service and always polite. Good prices and great products. I will continue to buy all my carpets and flooring from them.

2 września 2022
Opinia niezależna
Logo United Carpets & Beds - Nuneaton

Odpowiedź od United Carpets & Beds - Nuneaton

Hi Julie,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Oceniono na 1 z 5

We first went for a rough quote from…

We first went for a rough quote from United carpets and was good customer service. We had a few set backs with our new build so measuring up kept delayed. They gave us a quote off the floor plan. We placed ordered online to the exact measurements of the floor plan which were correct. I then received a phone call regarding my order explaining that what ever is extra needed I would not have to pay any more. They then came and quoted and said the order was incorrect and still to this day I have not received a break down of the online order I placed. They did not throw the extras in for free at all. They advertise free fitting if you buy there underlay this is not true at all! They tried to charge me for fitting which I declined. They told me the carpets I had purchased are no good despite them recommending them! We decided to fit the carpets our selfs as they wanted £300 to fit the carpets and vinyl. We arranged for everything to be delivered between 10:30-12pm they did not arrive until 2:30pm and failed to contact us.
I would avoid this company at all costs especially the Nuneaton branch! Rude arrogant staff that lie there way through the day.

27 września 2022
Logo United Carpets & Beds - Nuneaton

Odpowiedź od United Carpets & Beds - Nuneaton

Good Afternoon

Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.

If you would to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.

The United Team

Oceniono na 5 z 5

HAPPY econd time we have used United…

Second time we have used United Carpets, excellent service from the second we entered the store till the fitting was done. Both fitters were extremely professional and very polite and helpful. If we had more floor space we would be back right away

28 lipca 2022
Opinia niezależna
Logo United Carpets & Beds - Nuneaton

Odpowiedź od United Carpets & Beds - Nuneaton

Good Morning Les,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards
The United Team

Oceniono na 5 z 5

This was our 5th carpet from the…

This was our 5th carpet from the Nuneaton store, great service and great fitting. The carpet looks fantastic and many comments from friends and family. Will definitely be buying our next stairs and landing carpet from this store. Well done.

25 sierpnia 2022
Opinia niezależna
Logo United Carpets & Beds - Nuneaton

Odpowiedź od United Carpets & Beds - Nuneaton

Good Morning,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards
The United Team

Oceniono na 1 z 5

Nuneaton - terrible service, no floor

Nuneaton - purchased laminate flooring for our full downstairs. Was told it was in stock, booked a fitting date for 4 weeks time. The day before we emptied out our whole downstairs and stripped out the carpet (as they would not do this). On the day the fitter arrived with the flooring only to tell me whilst the boxes looked the same, they were different fitting methods and would not fit together. No more stock of that flooring in the UK apparently, so I am now left with no flooring and all of our downstairs house out in the garden. Service from the store was terrible, they took hours to call me about this and no offer of compensation. Had to visit the store the following day to look at alternatives but none matched what we wanted so asked for a refund which seemed like a massive hassle to the store, when it was their problem in the first place. They did not check the stock, seemed to be no system to know what stock they actually had before promising to a customer. Do not buy from this store, really unhelpful and I am left with a dusty concrete floor for young children to play on.

2 sierpnia 2022
Opinia niezależna
Logo United Carpets & Beds - Nuneaton

Odpowiedź od United Carpets & Beds - Nuneaton

Hello,

Thank you for your recent feedback.

We sincerely apologize that your experience did not meet your expectations or our standards.

If you have any further concerns or would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net

The United Team

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