UK Search Limited Recenzje 

It's unacceptable for a company to treat its customers with such disrespect and aggression, especially when they've been wrongly billed due to the company's own errors. Customers deserve courtesy, empathy, and fair treatment.

The behavior of the young employees, particularly the rude and threatening tone, is appalling. It's clear that the company needs to prioritize comprehensive training for its staff, focusing on:

1. Customer service skills
2. Conflict resolution
3. Empathy and understanding
4. Effective communication

The fact that operators hung up on you without addressing your request for an itemised account is a serious issue. Companies should strive to provide transparent and detailed billing information.

We have every right to demand better treatment and to request a thorough review of our cases.

I suggest you escalate my complaint to the company's senior management and request a formal investigation into the behaviour of their staff.

Additionally, consider sharing your experience on public review platforms to help others and encourage the company to improve its customer service standards.

They just sent me an email for a collection of 2200 pounds for severn trent, that is just ridiculous how they just come with these numbers.

I have paid off my debt for some time now, but I wanted to leave a review.

In my opinion, everything was handled well. I was able to arrange payments in monthly installments after informing them that I couldn't pay the full amount upfront. Everyone I spoke with was very helpful and made sure I was comfortable with the monthly payment amount. Additionally, I received regular reminders about my upcoming payments, which was very helpful.

I didn't encounter any issues with the company at all. I was initially worried about the TrustPilot rating, but the company proved to be genuine. I also had a positive experience with customer service; they were quick to respond when I requested to pay in installments.

In the last couple of months, I've been contacted by this company, chasing a debt on behalf of SESW for £3000... for a property I sold 20 years ago !!! The account was settled in full at the time.
I have informed them of this, but received this reply:

"To enable our client to amend the account accordingly, please can you provide evidence such as a check out report, closing council tax bill showing the date you vacated?

Alternatively, please can you provide evidence such as a tenancy agreement or council tax bills showing where you were residing from December 2005 to 31/03/2025 so that we can raise a query with our client? "

Do they really expect me to have paperwork from 20 years ago !!! Why is it my responsibility to provide evidence given the circumstances. I suffer from depression & do not have the energy or capacity to deal with this company's ongoing harassment.

I'm referring SESW conduct to the CCW, & advised UK Search Ltd of this. If they continue to harass me, I shall raise a complaint with there governing body.

Company continue to harass after being told several times the details they keep giving for the ‘ supposed debt ‘ doesn’t match and is incorrect they continue to
After reading the reviews it very much appears they just pressure you with threats to make payments even though they’ve got it wrong !!
There may be a debt but it isn’t mine ! But they continue to call emails and tell me further action will be taken ! Shambles

I’d advise anyone who’s been contacted by them to do there research and contact your solicitors if unsure ! They can’t continue to send the wrong debt to the wrong people .

Bully tactics and threats .

Was told i owed £159 to SES. Rung to find out what months i missed, so I could cross check with my bank .
Was told its between 2013 and 2025 !
What !!!! lol lol lol lol

Spoke to SES , no payments missed.

Just received a letter saying that i owe £128.94 to Eon. I’ve never used their services, unless they can send me proof that i owe them, they can go kcuf sevlesmeht (read it backwards)

Without prejudice I received a debt collecting letter from this company stating I owed £1490.04 to EON NEXT
I have never owed anyone any money. It was the first time I had received any correspondence regarding this matter. It took months of me researching, phoning and emailing to prove the debt was not mine and never had been. It made me so ill. I have proved this Company was at fault and they will not accept any responsibility. It is shocking that UK Search Ltd can get away with it. Some people would be that frightened that they would have paid it.

UK Search Limited pursued me for a debt that I did not owe and had no legal responsibility for. The account in question was passed to them by Affinity Water, who had wrongly assigned my name to a property account without verifying any tenancy, council tax record, electoral registration, or bill in my name.

Despite being given full proof that I had no financial or legal ties to the alleged debt — including confirmation from the local council that I was never a tenant or liable party at the address in question — UK Search Limited proceeded to chase payment. Their involvement caused unnecessary stress, reputational damage, and serious concerns about data privacy and due diligence.

They have now “closed” the case after extensive pressure, but have refused to issue an apology, compensation, or clear proof that all my data has been erased from their systems and their partners, such as CARS.

This experience was deeply distressing. UK Search Limited must be investigated for unethical practices and data handling breaches. If you’re in a similar situation, I strongly recommend escalating immediately to the Financial Ombudsman or ICO. This company should not be allowed to operate without accountability.

Terrible company!!! Contacted me 2 years ago stating I owed £2000 to southern water for an address I lived at when I was a minor, contacted them as I have never had an account with southern water, as why would I, being a minor. To make things even more hilarious the property they are talking about got vacated in 2019 and demolished in 2020 and it is now a field/park. Spoke to a man on the phone 2 years ago and he laughed when I told him it was a field and said it would be sorted. Had a letter through yesterday stating I now owe £4000 and there is still water being used at the property. Laughing stock. Now I have to waste my own time to prove to them I didn’t live there at this time as they won’t take the property being demolished and no longer there as good enough evidence. Ridiculous.

I wish these dodgy af scammers would leave me alone and stop threatening me about owing money. I’ve spoken to Affinity water who I do owe money to and already have a payment plan in place and they’ve said these people are scammers and to ignore. Bit hard when then text, email and phone everyday! I’ve tried phoning back but no answer. No idea how they got all my details. DO NOT FALL FOR THEIR SH!T

This company is a scam call centre operating as a debt collection agency , but calling numbers and leaving voice mail saying it is urgent they speak to you, If you call them you will get a BS about how unless you give them your details they cant talk to you under the data protection act, when in fact they are the ones breaching the code of conduct ! OFCOM needs to shut them down ASAP !

They been terrorising me for over the year. This scammers will start chase money and leave record in your credit file without asking any evidence from they called custome, basically you just need to say that someone owns you money and their bandits will start terror immediately, I am really happy that you been sending all of this emails and letter , plus phone calls for nothing. Ad I said you won't get a penny from me . Cheap scammers.

As per previous reviews I was wrongly accused of attaining a debt for the period September 2024 to January 2025 from a property I vacated in 2021. UK search Limited acting on behalf of E-On Next wrongly applied my name to this debt and when I engaged in conversation with them about it I had to prove to them that I didn’t reside at the address.

Having to make several phones calls to my local council including council tax and electoral roll it was determined that I stopped paying council tax to the property in question in April 2021 and had been registered to vote at my current address since May 2021 which was confirmed in writing to me.

A further call was made to E-On next complaints department who confirmed that I have never had an account with them.

As a pointer for anyone who may have contact from this company, remember that your driving licence and car insurance must correlate to your current address otherwise your insurance will become null and void

@UK Search Limited can you confirm what due diligence you complete before attaching names to debts? if you had conducted a basic search of any kind you would have found out the information about my status and not attached the debt in my name.

Regardless, you should not go Phishing as this causes undue stress to anyone receiving a letter from you, it should not be my responsibility to discount the debt against my name as this should be your duty to prove that the debt relates to me

Furthermore. I am considering raising this with my local MP and contacting the financial ombudsmen due to your failure to complete comprehensive due diligence and your bullying tactics

Constantly calling and texting me from 2 different numbers about someone else's debt with affinity water. I have never had an account with affinity water and I am not the person who they named on a text message. I've tried telling them this but it makes no difference, I've blocked their numbers but I can still see when they try to call.

I was wrongly pursued by UK Search Limited for an alleged energy debt relating to a property I vacated in 2015. The debt, however, was dated 2022 — years after I had left and settled all accounts.

Despite repeatedly explaining the situation, I was pressured to provide old tenancy agreements, council tax bills, and personal documents — things I’m under no legal obligation to produce. I was treated as guilty until proven innocent.

To make matters worse, the original creditor (E.ON) confirmed in writing that I was never a customer for the period in question and that UK Search Limited had acquired my personal data through their own "searches."

Throughout this process, UK Search Limited continued to:

Pursue me with no verified basis,

Fail to act on clear evidence and my Data Subject Access Request (DSAR),

Cause weeks of emotional stress, anxiety, and wasted time,

Refuse to acknowledge or apologise for their handling of the matter.

This has had a lasting emotional impact on me and my family. I’ve now been forced to pursue legal action to seek compensation for the distress caused and the unlawful use of my personal data.

If you are contacted by this company in error, be aware of your rights — you do not have to prove your innocence, and they must have lawful grounds to process and pursue your information. In my case, they did not.

I would strongly caution others about their practices and handling of sensitive personal data.

These people are scammers. Please do not engage in communication with them. They claim we are in debt to affinity water when all payments are up to date. They ask for proof of this which is absolutely ridiculous.

Ref 3734967. I just emailed this outfit. They are chasing a "debt" for an online learning course my son did not receive. He changed his mind and has not had access to the course after doing this. He has not completed the course and only had access for a week for a course supposed to last a year. I run a debt charity and dont like the threats included in their correspondence. Watch out UK search. Check your facts before you harass my son.

UK Search Company operates with predatory bullying, Thames Water-level corruption, and fraudulent practices, exploiting customers financially and emotionally while systematically evading accountability.

Sent me a letter stating that I owed £912.52 for a debt to Southern Water Services. It states from.2014 to 2019. I left that property in 2017. I told them this and they asked me for proof. I told them it is up to them to find the proof that I was living there during that time and too see them.in court.