We had an unexpected power outage recently. Fortunately, I subscribe to Power Networks emergency service, which quickly acknowledged they were aware of the problem. Over the next couple of hou... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Unexpected power cut, in my area . I was updated via text message almost every hour. Being reassured that the power would soon be back on. I also received helpful hints about food storage in a refrige... Zobacz więcej
Lost my electricity around 19.30 in the evening and wasn’t sure if it was just me as my neighbours seemed not to have a problem! Called UK Power Network and to a very nice man who asked for some infor... Zobacz więcej
Everything excellent and delighted with being kept in touch regularly by the excellent staff at Power Networks. Very friendly and reassuring. However, the texts that arrived were frequently inaccurat... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Distribution Network Operator of Electricity.
Dane kontaktowe
Zjednoczone Królestwo
- 105
- www.ukpowernetworks.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Power Cuts are frustrating but being kept upto date is important
Whilst Power Cuts are frustrating. Disruption was kept to a minimum, and I felt informed all along the way as to what was happening and when the power would return.
As a vulnerable person the service for…
As a vulnerable person the service for notifications of supply disruption is excellent.
However,the supply can be off for only a few moments and then disruption occurs with household equipment. More of a problem when not a home. FYI
I registered to receive up dates
I registered to receive up dates , after my last power cut. I received informative replies and was sent a detailed break down on what was the initial problem to fix . This provided reassurance that the out standing power failure was being given priority and peace of mind. I was really impressed with the handling and regular updates. Excellent
Temporary loss of Power
They kept me well informed about the temporary power cut, estimating the time power would return and texting to say that repairs had been carried out and power should be back on within the estimated time frame. There was a link in case power had not returned. Very satisfied.
Underground cable damaged
Had problem with electric supply due to external damage to underground cabling. When company was contacted, they spent time explaining the problem that had happened and the time frame that they expected the repair to be completed. They completed well within time frame but also sent text messages to inform about the ongoing issues. Extremely helpful throughout.
Excellent service kept us informed all…
Excellent service kept us informed all the time as what was happening
Amazing from start to finish
Amazing from start to finish.
Prompt, polite and very well informed with great communication
Kept up to date powercut
Kept up to date. Regularly .With in seconds off power outage until it was repaired .The estimates are great as my son is serverly Autistic and don't cope we'll but having a estimate to tell him when will be back in is a Godsend.
Power cut
The power was only off for a couple of minutes really quick response by British Gas
Were really good
Were really good, text saying there was an issue.Explained clearly what had happened and gave a rough time estimate of how long it would take to fix. As soon as it was fixed i recieved a text again confirming it was up and running
Very informative kept us up to date…
Very informative kept us up to date with work 👍
My experience with UK Power Networks…
My experience with UK Power Networks has been ' amazing'.
We had a prolonged power cut. They kept me informed exceedingly well at each step and development.
They even generously compensated for the hassle we'd been through.
Well done...keep it up!
Your care and attention to my mum at 97…
Your care and attention to my mum at 97 has been amazing. She is always kept informed of any problem and she feels safer knowing your contact and details will be rung through. It's very important to her..
Power Outage
I was notified of a power outage at 11:18am on the 24th July by text message. UK power Networks assured me that the necessary steps were being taken to quickly restore power. Not sure how long power was down for, maybe about 30 minutes and power was already back up at the time of reading the text message. Only inconvenience was that the electric clock on the mantlepiece had to be reset.
This organisation was prompt
This organisation was prompt, efficient and thorough. A piece of equipment had blown up, but their engineers wasted no time in dealing with the matter. More importantly, they were excellent in keeping us fully informed and updated throughout their operations.
You're never happy when you have a…
You're never happy when you have a power outage, but we were kept fully informed of the reason and updated when it was expected to be restored. Very satisfied with the way things were handled.
After reporting power cut
After reporting power cut . We were kept updated with progress frequently. Very impressed
They kept me updated as to the Power…
They kept me updated as to the Power problem. I cannot fault their service. Excellent.
Very helpful
After a very short power cut UK power networks were in touch by text extremely quickly to explain what happened and where, being on the priority list due to health problems they were very helpful and checking if power had been restored, overall for such a short power cut they were outstanding in everything they did. Very impressed
UK Power Networks are great when things…
UK Power Networks are great when things go wrong. Reacently when I had no power I wasen't left wondering what was wrongh as a message came through from them very quickly explaining what was going on and followed up with messages untill my electricity was back on. It's very reasuring to have that contact.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








