UK Alternative Energy Ltd Recenzje 

Apart from communications problems initially which may have been down to us being abroad, the whole sales and installation went really well. I do have a slight observation that since installation no one has reached out to me with any user documentation or warranty information regarding levels of maintenance and service. Does the system require any through life maintenance by user/installer?

The company have just installed 12 PV panels and an Eddi for me. I didn’t look for quotes with other companies because I’ve had a very positive experience with them over the last three years. My Panasonic heat pump and underfloor heating was installed over two years ago and I have recently had my second service.
My electricians who were involved with my renovation complimented the Uk Alternative Energy electricians on the quality and neatness of their work.
These have been big undertakings for me. In both projects there has been some miscommunications and maybe because the company is understandably expanding, there are examples of internal miscommunication. However, they have addressed all issues professionally. All of the staff are so lovely and committed - from Lee, the designer; Jo, the office administrator and all the field staff.
I would really recommend these guys - such a breath of fresh air.

They just did an excellent job from start to finish. I am really pleased with the outcome.

Professional, knowledgeable and highly skilled employees throughout every part of the business. Have used for solar and battery installation and servicing of heat pump etc. always helpful and provide a high level of service.

UK Alternative Energy have installed our solar panels, heat pump (including replacement of the microbore pipework) and Tesla battery. They have always been clear and efficient on costs and timing and the installations are neat and tidy. They have also carried out installations for friends and family which are equally good. I would not hesitate to recommend them.

Had a couple of hiccups at the start but the power wall that was fitted by Tom was a very professional job clean site after job finished I have used them before and would recommend them if you want solar panels or a home battery alternative energy would be my first choice.

UKAE installed a Tesla Powerwall battery for me having previously installed a solar system in 2022. The whole process was very smooth and the quality of work during the fitting of the battery was excellent with considerable attention to detail. The end result looks great. I have no hesitation in recommending UKAE very highly.

Installation was very neat and tidy . Pleased with all work . Friendly staff .

All round excellent company, great communication listen to the customer and nothing to much trouble. Very happy with our purchase and second power wall going in.

We first worked with Derrick and UKAE 7 years ago on a small commercial PV project at our business and everything was great, so when I wanted a larger, more complex system at another business it was them again we went to and haven’t been disappointed. We had loads of pre install support to be able to access grant funding and the professional approach of Derrick and his team was consistent throughout. Our latest install comprises of multiple panel placements across our site with multiple battery back up and hot water diverters and although it’s only been a few weeks since the works was completed we’re really happy and can see the benefits. Highly recommend UK Alternative Energy, you won’t find a better service or quality install and support.

The staff at UK Alternative Energy put the customer first, even if they can’t get out to you straight away they do everything they can to try and resolve the issue over the phone/text/video call. It doesn’t matter who you get through to you really do feel that they want to help. I have used them for Air Source Heat Pump servicing and when something has gone wrong and always a first class service.

Great team -- highly competent and very friendly ; whole job took an amazing 6.5 hours -- 8 in the team, all working together from ground works to electrical specialists.
Highly recommend.

Great to deal with ; clear quotes/work spec. Had to wait a while for installation, but it was worth it.
The installation team were lovely guys and very competent; even the digger didn't destroy the garden due to the pads aid. Framework, panels, storage battery et al took only 6.5hours -- five vans and a team of 8 worked hard and diligently. Great outfit.

Great job again. Second time I’ve used these guys and they are brilliant. I’m ocd and there neatness and attention to detail made me go wow.
I would highly recommend anyone who wants a great job done at a fair price and on time to use them 10/10 for all the work

All very good experience for us from start to finish. Lee (sales) was clear and honest about the products available, and didn't try to oversell on any components that we were unsure of. Extremely understanding electrician (Tom), who managed to route all cables hidden from view without disturbing new external rendering. Was a little confusing at the end of installation as we wanted to set up SEG payments with our returned to grid electricity. This was explained and finalised by Peter & Sally, who kept us informed of progress to the very end. Overall installation seems to be working well.....we appear to be exporting power, even on overcast days! Well done UK Alternative Energy Ltd.

A perfection as usual... A sole and only point would be to fully help the customer to fill up certain forms. For instance when you open your electric meter and see all those numbers printed everywhere you don't know which one is the reference number. while passing the form for the feeding tariff it's the same you have to look for things because it's not your field. At every number the form require you stay puzzled...Even paying a bit of extra to do the job would be helpful...

Our salesman, Steve, didn't try to upsell us on equipment that we didn't need bit gave us his best recommendations for our situation. The installation crew were great and we're very happy with it.

Brilliant Company Highly recommended in our experience
We were kept informed all along the process by Lee and his team who were always polite,punctual,and informative they allayed any concerns we might have had.
Great workmanship big shout out to Ben and John the install team! Very efficient and great explanation of controls highly recomend the eddi control system overall experience outstanding! Thank you👌

Tim was helpful and accessible throughout the installation process. Though there were some glitches with the EV charger installation and due to software glitches. However, all of these were sorted immediately with visit by the relevant experts. Overall, they have been very efficient and I would definitely recommend them.