Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Tom got to my elderly mum's house very quickly and when he said he would, made her feel comfortable (she said he even took off his shoes!), fixed both issues really quickly and then tidied up after... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Three plumbers were contacted regarding the job. One couldn't be bothered to undertake a site survey or provide a quote, the second did attend the site and provided a quote which was excessive, ambig... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tom went out of his way to complete the repair. Having almost completed the work, he discovered an issue, and returned a faulty purchase back to B&Q and found a replacement, then fitted that. This wa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After a sudden leak from my boiler, Tom came the same day and diagnosed the problem, bought the spare part required and came back and installed it. Problem solved. I couldn’t have asked for a better s... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Hydraulik
  2. Inżynier gazownictwa
  3. Usługi gazownicze
  4. Usługi ciepłownicze

Napisane przez firmę

TW PLUMB is a local plumbing and heating company based in Isleworth. I have traded as a sole trader in the local area for over 20 years providing my services to your friends and neighbours and am currently trying to dive into the digital age and extend my reach beyond word of mouth. Our website is new and you will be able to tell that it was born of a middle aged plumber. Bare with us while we evolve. We provide services to the local area including - but not limited to - central heating installations, central heating maintenence, central heating repairs (boiler breakdowns). Gas appliance installations, gas appliance maintenence, gas appliance repairs. Plumbing Installations, plumbing maintenence, plumbing repairs. We pride ourselves on being honest, reliable, punctual, and completing any job - no matter how small or large - to a very high standard. We always aim to 'do it once, do it right'. We are fully insured for your protection and ours. We are Gas Safe registered (521118) which can be verified at https://www.gassaferegister.co.uk. Areas we cover include: Hounslow, Isleworth, Brentford, Chiswick, Kew, Richmond, Osterley, Hanworth, Bedfont, Feltham, Whitton, Twickenham,Teddington, St Margarets, Ashford, Staines, Harlington, Southall, Hampton


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

21 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Tom was organised and professional and…

Tom was organised and professional and sorted our plumbing problem out very efficiently. Highly recommend.

8 kwietnia 2026
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for the great review Tony. Glad we could help, and look forward to seeing you again in the future.

Oceniono na 5 z 5

Faultless Service

After a sudden leak from my boiler, Tom came the same day and diagnosed the problem, bought the spare part required and came back and installed it. Problem solved. I couldn’t have asked for a better service and at a reasonable price.

19 stycznia 2026
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

Very happy to have helped you James, and look forward to seeing you again in the future.
Thanks so much for the great review too!

Oceniono na 5 z 5

Great service

Great service. Tom arrive arrived on time, quickly identified the issue and explained everything clearly before starting the work. The repair was done efficiently and to a high standard.

20 grudnia 2025
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for the great review Mark. We really appreciate you taking the time to provide it too.
We hope to see you again in the future.

Oceniono na 5 z 5

Leaking cistern repair

Tom was quickly able to offer a convenient time to complete the repair. He was on time, efficient and the bill was very reasonable and as per the estimate.

9 grudnia 2025
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for taking the time to provide a great review Dan. We are really glad that you were happy with our service, and look forward to seeing you in the future.

Oceniono na 5 z 5

Boiler issue

The pressure of my boiler was low, Tom suggested to replace the thermostat, since then the house is even warmer than before! Happy days!!

30 października 2025
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for the great review Severine. We're really happy to have assisted with your problem, and look forward to seeing you again in the future.

Oceniono na 5 z 5

Trustworthy

Great efficient, fair and friendly plumber. Tom has done multiple jobs for me now and has always given a fair price and great service. Highly recommend, James

2 grudnia 2025
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for taking the time to provide a great review James. We're very glad that you are happy with our services and look forward to seeing you again in th future.

Oceniono na 5 z 5

Great pre service

Great pre service , looked at job , spot on quote and then went beyond , An A+ plumber and a great guy what's not to like, A++++ you will not be disappointed Thank You

28 listopada 2025
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for taking the time to provide such a great review Malcolm. I hope to see you again in the future.

Oceniono na 5 z 5

Tom responded quickly and efficiently…

Tom responded quickly and efficiently to a replace a broken thermostat. Much appreciated.

21 listopada 2025
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for taking the time to provide this 5 star review. We look forward to seeing you again in the future.

Oceniono na 5 z 5

Professional, helpful and well priced.

Tom was professional, efficient, helpful and sorted out my gas and oven installation issues. Great communications, punctual and well priced. Would definitely recommend 👍🏻

27 listopada 2025
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for the great review Claire and for taking the time to write it. We are glad that you were happy with the service provided and look forward to seeing you again in the future

Oceniono na 5 z 5

Fast, excellent service

Tom got to my elderly mum's house very quickly and when he said he would, made her feel comfortable (she said he even took off his shoes!), fixed both issues really quickly and then tidied up after himself. He was super professional and friendly throughout and I've definitely saved his number for next time. Highly recommended - thanks Tom.

24 listopada 2025
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for the great review Chris. We appreciate you taking the time to provide it too. We're very happy that you were satisfied with our services and look forward to seeing you in the future.

Oceniono na 5 z 5

Installation of a Replacement Electric Shower

Three plumbers were contacted regarding the job. One couldn't be bothered to undertake a site survey or provide a quote, the second did attend the site and provided a quote which was excessive, ambiguous, and required an upfront 50% deposit. TW Plumb did undertake a site survey, looked at the old unit in some detail and provided a quote which did not require a deposit. After a date was agreed, TW Plumb attended site on time, and did the job. The work area was managed well, with floor coverings laid. Unforeseen issues during the installation were addressed and dealt with within the quoted price, and the site was left in a clean and tidy state. Documentation was provided at the end of the process.

23 października 2025
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thank you for the great review Mr Lindsay, and for taking the time to provide it. We hope to see you again in the future for your plumbing and heating needs.

Oceniono na 5 z 5

Brilliant plumber

Brilliant plumber, turned up on time, knew exactly what he was doing, and got everything sorted quickly. Top-quality work and really trustworthy.

10 października 2025
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for the great review, and for taking the time to provide it. we are very glad that you were happy with the service provided and hope to see you in the future.

Oceniono na 5 z 5

Went out of his way to complete the job…

Tom went out of his way to complete the repair. Having almost completed the work, he discovered an issue, and returned a faulty purchase back to B&Q and found a replacement, then fitted that. This was his last job on a Friday night so not only did he need to deal with busy traffic, the repair also took up some of his weekend. Very impressed.

3 października 2025
Opinia niezależna
Logo TW PLUMB

Odpowiedź od TW PLUMB

We are really happy to have provided the assistance you needed. Also very grateful for the great review. Hope to see you again.

Oceniono na 5 z 5

Reliable, trustworthy & timely response

Tom recently resolved a washing machine leak in my own home, having helped me previously resolve a number of issues in properties I manage. He is very reliable, trustworthy, provides a timely response and really knows what he is doing. I have no hesitation in recommending him.

16 lutego 2025
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for the great review Marion

Oceniono na 5 z 5

Great Service

Tom provide prompt and effective service. Clearly identified the issue and guided me through the escalation process for getting Transco involved. I highly recommend his service.

11 lutego 2025
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for the 5 star review. We are glad to have been able to provide assistance.

Oceniono na 5 z 5

TW Plumb

TW Plumb
Tom replied to my query straight away and booked a visit the next day. He came as scheduled and was able to diagnose and fix the issue with my boiler. Quick, efficient, professional and friendly. Can't recommend highly enough! Thank you TW Plumb

31 stycznia 2025
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thank you for the 5 star review Suzy

Oceniono na 5 z 5

Good service

Was able to make appt promptly
Skill and experience evident
Job satisfaction

8 lutego 2025
Logo TW PLUMB

Odpowiedź od TW PLUMB

thank you for the 5 stars Deborah

Oceniono na 5 z 5

Tom fitted a new kitchen tap for us

Tom fitted a new kitchen tap for us. He responded quickly and got to us within a couple of days. Job was completed quickly with no fuss. Tom’s done quite a few plumbing jobs for us over the past few years and will continue to use him.

4 stycznia 2025
Logo TW PLUMB

Odpowiedź od TW PLUMB

Thanks for the 5 star Richard

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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