There was a very long wait for my order - 4 weeks - and then the cardigan is acrylic and not the organic cotton it promised. Returns are not free and sound very complicated - return address is not giv... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolute superstars! I ordered two small concrete pumpkins. The order was not in the system but the PayPal payment went through. Luke immediately solved this matter and created an order and the items... Zobacz więcej
Reakcja na opinię
Lovely item and excellent service from Twigghome. Fast, efficient processing of order and I would be very happy to buy from them again. Only downside was DHL failed to deliver on two occasions, fin... Zobacz więcej
Excellent company to shop with. Not only is there are refreshingly different range of fabulous items, but the prices are extremely reasonable too. The website is very easy to use, and my goods were... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
"Twigg Home was born out of a love for the outdoors and clean Scandinavian living. Bringing fashion and lifestyle together Twigg Home is a place to soak yourself in life's simple pleasures with selected products for Home and Garden, Food and Drink and Fashion/Accessories. #twigghome"
Dane kontaktowe
Unit 3 Mercia Marina, De56 6DW, Derbyshire, Zjednoczone Królestwo
- 01283704008
- info@twigghome.co.uk
- www.twigghome.co.uk
4,0
Dobra
106 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Lovely products
Lovely products - fast delivery - excellent customer service - would recommend
14 listopada 2020
Odpowiedź od Twigg Home
Thank you Audrey , we hope you shop with us again :)
Sophia
Team Twigg
First time buying from Twigg
First time buying from Twigg. Follow up email from Luke which was nice and trust that if there were any issues then customer service will also be excellent.
9 listopada 2020
Odpowiedź od Twigg Home
Thank you Cat we are always available to answer your questions or queries regarding your order and we try our best to make our customers happy.
Thanks
Sophia
Team Twigg
Excellent service from extremely…
Excellent service from extremely helpful staff. Will definitely recommend to friends and look forward to visiting their shop.
7 listopada 2020
Odpowiedź od Twigg Home
Thank you Jane , we look forward to seeing you in store :)
Thanks
Sophia
Team Twigg
The parcel arrived on time
The parcel arrived on time. The Christmas cards were beautiful, good quality and the hair band was lovely, excellent service.
5 listopada 2020
Odpowiedź od Twigg Home
Thank you Mrs Stevens , the packs of cards are great as they are just a little bit unique so they really stand out when sending to friends and family
Thanks
Sophia
Team Twigg
Love the different and unusual items…
Love the different and unusual items for sale and the fact you can shop online. My order arrived very quickly, well packaged and well pleased with the goods. Correspondence and easy ordering made for a pleasant experience. 5 Stars and very happy to recommend.
5 listopada 2020
Odpowiedź od Twigg Home
Thank you Janet , we like to give good customer service from purchase to after sale , makes all the difference when buying online :)
Thanks
Sophia
Team Twigg
Great customer service
Great customer service. Products delivered on time and well packaged to avoid damage.
3 listopada 2020
Great customer service and quick…
Great customer service and quick delivery! Pumpkins were amazing!
1 listopada 2020
Odpowiedź od Twigg Home
Thank you Carrie really means a lot! the pumpkins are one of our best sellers I have several now all over the house :)
Thanks
Sophia
Team Twigg
I've been reminded to review my order
I've been reminded to review my order. I have only received half of it so being reminded to review it is silly.
31 października 2020
Odpowiedź od Twigg Home
Hi There
Apologies for this, unfortunately trust pilot review emails are automatically sent. We have contacted you directly through our site in regards to your order which should be soon on its way to you.
Thanks
Sophia
Team Twigg
Just lovely
Arrived quickly, packaged really safely, gorgeous and original product.
31 października 2020
Purchased to small Buddha’s for my Herbs.
Purchased to small Buddha’s for my herbs. They look Great. Fast Cheap Delivery!
30 października 2020
Great service and packed really well.
25 października 2020
Great service, product and delivery
Extremely smooth ordering service. Delivery was completed within a few days and the product purchased was of an excellent quality. Really happy and would use Twigghome again!
23 października 2020
Odpowiedź od Twigg Home
Thank you Miss Williams we really appreciate the review and we hope you shop with us again :)
Sophia & Luke
Luke and all the guys at Twigg home are…
Luke and all the guys at Twigg home are amazing! So professional, friendly and so accommodating! And the big plus is their stock and taste is fantastic! Thank you for all my lovely wee bits over the months! Take care! Stay safe!
21 października 2020
Odpowiedź od Twigg Home
Hi Tracy , Thank you so much for the review , we really appreciate you as a customer and we hope we keep giving you lots of lovely products to look at.
Luke & Sophia
Friendly helpful company
Friendly helpful company, good quality item's, arrived quickly.
21 października 2020
Odpowiedź od Twigg Home
Hi Aerin , Thank you for your 5* Review we hope you enjoy your items and shop with us again soon :)
Thanks
Sophia & Luke
Excellent company to shop with
Excellent company to shop with. Not only is there are refreshingly different range of fabulous items, but the prices are extremely reasonable too. The website is very easy to use, and my goods were dispatched promptly and were very well wrapped. I was very impressed with the quality of my items when they arrived, and found them to be even better than expected.
The customer care offered throughout and after my interaction with Twigg Home is exemplary. I will definitely but from them again and I'll happily recommend Twigg to my friends and family.
21 października 2020
Odpowiedź od Twigg Home
Hi Mrs Williams , Thank you so much for this amazing review it really makes a different to our small business and we hope to always provide the customer service level that is excellent to all of our customers.
Hope you enjoy your purchases
Thanks
Sophia & Luke
Beautiful products
Beautiful products, speedy delivery.
Excellent customer service. Cannot recommend them enough.
19 października 2020
Odpowiedź od Twigg Home
Hi Trish , Thank you for your brilliant review we hope you love your items and enjoy shopping with us again
Thanks
Sophia & Luke
Great selection of items and efficient…
Great selection of items and efficient and friendly service .
14 października 2020
Odpowiedź od Twigg Home
Hi Vikki , Thank you for your fab review it really makes the difference to our small business and we hope you love all of your items purchased we have lots more coming in soon
Thanks
Sophia & Luke
Beautiful product
Beautiful product. . Friendly communication from the company. Very efficient.
14 października 2020
Odpowiedź od Twigg Home
Thank you for your review and we hope you shop with us again soon Team Twigg x
Absolute superstars
Absolute superstars! I ordered two small concrete pumpkins. The order was not in the system but the PayPal payment went through. Luke immediately solved this matter and created an order and the items came within 2 days. Can highly recommend. Customer service second to none. Items really nice. Shipping quick! Thanks!
14 października 2020
Odpowiedź od Twigg Home
Thank you for your review and we hope you shop with us again soon Team Twigg x
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.