TUSTING Recenzje 

97
•
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have just received the brown butter Swift tote. The rich heavy grain pebbled leather and clean lines make this an understated but beautiful bag. The rounded handles feel comfortable on my shoulder,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brilliant customer service from Lucy and team. I wanted to buy a couple of small items in Crimson, a colour which wasn’t showing in the new season Autumn colours. The glasses case and credit c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Beautiful quality, value and exceptional customer service - personal and genuine. Purchased the Mini Holly in Tan and Journal cover in Sunset. Placed my order on a Friday and it was delivered to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What a wonderful British company producing exquisite hand made products from superior leathers and other materials. Most are sold under their own name but they have also produced for Church’s Shoe... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z walizkami i torbami
  2. również w kategorii:
  3. Sklep z torebkami

Napisane przez firmę

Tusting is a British leather goods atelier known for luxury handbags, briefcases and luggage. A ‘quiet luxury’ brand favoured by those who seek subtle, timelessly stylish leather bags and accessories, Tusting's beautiful pieces are entirely British-made, being designed and handcrafted from beginning to end in the workshop at Tusting HQ in Lavendon, Buckinghamshire. A fifth-generation, family-run company, Tusting first came into being in 1875 as a tannery to supply the Northamptonshire shoe trade. Diversifying and eventually specialising in making beautiful products from these leathers, a deep knowledge and appreciation for this ages-old material has been carried forward through all those generations to the modern day so that now this knowledge is invested in every item created in the Tusting workshop. Tusting leather goods are inherently highly sustainable through the materials chosen and the longevity of their lifecycle. All leather used begins as a byproduct of the food industry, is up-cycled by gold-standard tanneries (certified for the highest level of environmental stewardship) and is accompanied by the most durable metal components available. As a result, longevity is a key feature of Tusting products, with many pieces still in daily use over 30 years after they were first made, representing extraordinary sustainability and value for money.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

97 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(97)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Tusting handbags are the only bags I want to buy

I have just received the brown butter Swift tote. The rich heavy grain pebbled leather and clean lines make this an understated but beautiful bag. The rounded handles feel comfortable on my shoulder, This is my fourth Tusting handbag so I clearly have a bit of an obsession - first the Darcy in oxblood, then the Darcy in pecan, and not so long ago the Hazel in date suede. They are all unique in their own way and yet it feels as though I might have had them for years. Elegant and timeless designs, quality craftsmanship, and first class customer service. Thank you Tusting, you have a customer for life.

5 października 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you so much for taking the time to leave this lovely review.

I’ll be sure to share your lovely words with the whole team – we’re enormously grateful for your continued support, and hope your new Swift becomes every bit as treasured as the three bags that came before it!

Oceniono na 5 z 5

Brilliant customer service

Brilliant customer service from Lucy and team. I wanted to buy a couple of small items in Crimson, a colour which wasn’t showing in the new season Autumn colours. The glasses case and credit card holder were still available; the leather quality and colour are gorgeous - I did not realise I needed a glasses case like this until now, rather than the usual bulky ones. I followed up buying the small zip pouch in Oxblood to organise my tote bag. Also, brilliant quality and colour. The despatch was very fast, and the wrapping was lovely - an all-round wonderful shopping experience. Many thanks.

7 września 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you so much for your kind review. We’re delighted we could help you with the pieces you wanted, and that one purchase rather happily led to another!

I’ll be sure to share your lovely comments with the whole team, and I hope your new pieces prove useful and beautiful companions for many years to come.

Oceniono na 5 z 5

Excellent Service

Not surprised to see such overwhelmingly positive reviews, I had a reaction to one of the products (my issue, I have v sensitive skin) they were helpful and we are working to try and find a replacement product that I can use. Cooperative, kind, understanding - excellent service!

14 września 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you, James, for your very kind review – we're really pleased that you’ve felt well looked after, and we hope we can find a great solution for you.

Oceniono na 5 z 5

I have the beautiful new Swift bag

I have the beautiful new Swift bag - gorgeously squishy pebble leather, smells amazing and as always fabulous craftsmanship. You will not regret buying a Tusting bag.

4 września 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you, Sarah. What a lovely and accurate summary of the new Swift. We're delighted to hear that it has made such a good first impression – there's nothing quite like the feel (and smell!) of beautiful leather.

I'll be sure to share your kind words with everyone in the workshop. We hope it becomes a firm favourite and serves you beautifully for many years to come.

Oceniono na 5 z 5

Beautiful quality, exceptional customer service

Beautiful quality, value and exceptional customer service - personal and genuine.
Purchased the Mini Holly in Tan and Journal cover in Sunset. Placed my order on a Friday and it was delivered to Melb, Australia by the following Tuesday. Brilliant!
Unfortunately, there was an issue with the leather on the flap of the Mini Holly. Emailed customer service and without hesitation a return and replacement was arranged immediately.
Thank you Lucy and team for making the process super easy and stress free all from half way around the globe.
Already looking forward to my next purchase.

31 sierpnia 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you so much, Cathy, for your generous review. While we're sorry your Mini Holly wasn't quite perfect when it arrived, we're delighted we could put things right quickly and make the process as straightforward as possible, despite the considerable distance between us!

I'll make sure your kind words are shared with Lucy and the whole team. We hope you enjoy both your Mini Holly and Journal Cover for many years to come, and we look forward to welcoming you back.

Oceniono na 5 z 5

This family run business produce the…

This family run business produce the most beautifully handcrafted products, taking such care and with incredible attention to detail.
A truly inspirational company.

28 sierpnia 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you so much for your very kind words. It means a great deal to know that the care and pride we put into what we do comes through in the pieces we make.

I'll be sure to share your lovely comments with everyone in the workshop – thank you for taking the time to write them.

Oceniono na 5 z 5

Had a bit of a wobble

Had a bit of a wobble with my order, but those lovely people at Tusting went out of their way to resolve it. I just love the company!
Stuart

3 sierpnia 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you, Stuart! We're so pleased we could help and make sure everything worked out as you needed it to.

It's incredibly kind of you to take the time to leave us such a lovely review. Your support and enthusiasm for Tusting are very much appreciated by everyone here.

Oceniono na 5 z 5

Custom mini Holly in Black Diamond and Oxblood.

I ordered a mini Holly to be custom made. As part of the customisation (30% price uplift), I was able to choose to make the bag into a two-tone bag, including a leather that is not usually available on the mini Holly.

I chose two different leathers, silver hardware instead of gold, a specific lining and a shortened strap. As well as this customisation , I also chose (at an additional fee) to have a phrase that is meaningful to me blind embossed on the back in the font of my choosing.

This bag is exceptional, it is beautifully made and is perfect in every way. It smells absolutely beautiful, like the shoe shops of my childhood. The shape of this bag is so beautifully reminiscent of the 1950s and yet it is surprisingly spacious.

I can fit in a powder compact, mascara, lipstick, car keys, packet of tissues, lip balm, small hand cream, hand sanitiser, iPhone, credit card holder, a comb/folding brush, tweezers, nail file, and sunglasses, all without putting the bag under pressure or even opening the side poppers.

The bag comes beautifully packaged in a lovely quality dust bag and the delivery information is accurate and extensive.

The customer service is excellent, it’s like customer service used to be.

This bag is more expensive than any others that I own but the quality of the craftsmanship and attention to detail is worth so much more than its price. I have learned from my past mistakes in terms of the leather bags I have purchased and my primary reason for choosing Tusting was the longevity of the product and the ability to repair, as well as the company heritage.

Absolutely delighted with this purchase and now I need to start saving up for a summer toned one!

Thanks to Lucy for great service.

14 sierpnia 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you so much for such a wonderful and thoughtful review, Lynne. We're delighted that your bespoke Mini Holly is everything you hoped it would be, and it means a great deal to know that the craftsmanship and longevity behind our bags were such key factors in working with us. I will pass on your lovely feedback to all of the team, and we look forward to helping you choose your next one!

Oceniono na 5 z 5

Thank you Tusting….

Just wanted to leave you guys a well deserved review. Thank you so much for the laptop cover I recently purchased from yourselves. It’s truly gorgeous. The leather quality is exceptional, your customer service fantastic, and the fact that it’s made in the UK, well, it’s left a smile on my face….I shall be returning shortly to purchase more goodies !!! Thank you Tusting.

22 lipca 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you so much for taking the time to leave us such a generous review. It means a great deal to know you're so pleased with your new laptop cover, and that the quality, craftsmanship and service have all left such a positive impression.

I'll be sure to share your kind words with the whole team, and we look forward to welcoming you back very soon.

Oceniono na 5 z 5

Professional and efficient service

Professional and efficient service. Very happy with the bag.

9 lipca 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you so much for your review. It means a great deal to know you enjoyed shopping with us and that your new bag has lived up to (and hopefully even exceeded) your expectations.

I'll pass your lovely comments on to the team. We hope your Tusting serves you beautifully for many years to come, and we look forward to welcoming you back for another purchase soon.

Oceniono na 5 z 5

I am a long time handbag customer of…

I am a long time handbag customer of Tusting and I recently bought a Medium Canvas Explorer. Beautifully made, perfect size and very stylish. As I needed the bag quickly I rang to check they had the colour I wanted in stock. The lovely customer service lady went to the workshop to check stock of the colour I wanted. She rang me back promptly and my order arrived the following day. Not only are all their bags brilliant, customer service is second to none. Thank you Tusting!

17 czerwca 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you, Susan. Reviews like this are such a pleasure to receive.

It's especially lovely to hear from someone who's been part of the extended Tusting family for so long. We're thrilled your Canvas Explorer has lived up to expectations, and delighted we could ensure you had exactly the colour you wanted without any delay.

I'll make sure your kind words are shared with everyone here in the workshop and with our customer service team—they'll mean a great deal to everyone involved. Thank you for choosing us again. We hope your Explorer is by your side for many years of adventures.

Oceniono na 5 z 5

Tusting handbags are exquisite!

Tusting handbags are by far my favourite now. The quality of every detail and their wonderful choice of colours and beautiful leathers make me return again and again.
I have had negative experiences with the customer service of other companies, but I can truthfully say that Tusting customer service is without equal.They are friendly, helpful , and very accommodating if I want something special. My latest acquisition is a bespoke Sienna handbag. They happily made it in beautiful soft silver suede leather, and lengthened the short strap so that it sits a little lower. It is perfect and I am thrilled with it. I also love that my bag arrived to me in America post free and within three or four days. Amazing service!. Thank you Tusting !. You are absolutely the best!

29 czerwca 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you for the great review Yvonne, we truly appreciate your great feedback and it’s immensely helpful to other future customers to read of your ongoing enjoyment of our products and service. Thank you!

Oceniono na 5 z 5

The British Gem!

This brand is a hidden gem! The craftsmanship that goes into each bag is amazing! I have three bags from Tusting.
I have two Holly bags, and a suede Sienna bag. I first purchased my Oxblood Holly. I loved it so much that I was in need of a navy bag. I went shopping on Tusting's website, and not only purchased my navy Holly, but my Sienna as well. They are so well priced that I could purchase two bags and feel really great about it! This brand is like no other. If you buy one of their bags, you will not be sorry!

1 czerwca 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you so much for this lovely review, Toni. We're thrilled you have found us, and we appreciate your sharing your opinions very much indeed. We look forward to welcoming you back again very soon.

Oceniono na 5 z 5

I wanted to give my utmost appreciation…

I wanted to give my utmost appreciation to Lucy and the rest of the team for making things right when I had concerns with my bag. Lucy kept me updated with the replacement process and was so very kind, courteous and professional in all her communications with me. I can tell this is a brand that takes great pride in the quality of their handbags. Thank you all very much!

11 czerwca 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you, Jess, for taking the time to write this kind review. You're absolutely right, we care deeply about making sure every one of our customers has a great experience shopping with us, from both a product and a service point of view. I will be sure to pass on your feedback, which we appreciate very much.

Oceniono na 5 z 5

Exquisite products and the best shopping experience!

Absolutely great experience! I bought the leather laptop sleeve in Ivy (dark green) and a key-holder in Ivy too. The products are top-quality and really beautiful, the packaging is also gorgeous. And the buying exprience went beyond my expectations: upon receiving my confirmation e-mail, I let them know I would've wanted my son's initials in the key-holder too, as I had requested for the laptop sleeve, but that I had not been able to find the personalisation options under the key-holder. They immediately answered that they would do it anyway, for free! I can not recommend them enough. Truly delighted!

1 maja 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you very much for the lovely review, Gisella. It's great to know that our products and customer service have delighted you, and we very much appreciate your sharing that with other prospective customers. Thank you.

Oceniono na 5 z 5

Having a bit of a beast of a laptop...

Having a bit of a beast of a laptop, I reached out to see if my 15" diagonal screen size would fit in their laptop sleeve. Gave the measurements. Gillian responded (turns out they did a mock-up) and I ordered. The laptop sleeve is gorgeous and the leather is divine. Supple and soft. Its thickness is such that it moulds around my laptop versus some more inexpensive brands for my other laptop that act more like a case versus a sleeve. Highly recommended and great customer service. Quality is top-notch.

22 kwietnia 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you for the great review, Mark. We're delighted to know that your 'beast' is now well clothed! We strive to bring a superior quality of leather to our products, and it's great to know that you're enjoying the benefits of that. We look forward to welcoming you back again soon.

Oceniono na 5 z 5

Leather notebook cover

I purchased a leather notebook cover. This was not my first purchase from Tusting. I knew the quality would be excellent and I am not disappointed. The leather has a beautiful patina and I know I will have years of happy use. The packaging of the notebook in itself was a delight. My gift to me!

1 kwietnia 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you for your lovely feedback, and for returning to purchase again. Sharing your experience really helps others be confident to try purchasing from Tusting for the first time, so we particularly appreciate you taking the time to share, thank you.

Oceniono na 5 z 5

Exquisite piece

My Tusting Kimbolton is a truly exquisite piece. The leather is silk-smooth, and the craftsmanship is wonderful—you can feel the quality in every detail. I am delighted with my purchase; it is a beautiful addition to my collection.

5 kwietnia 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you so much for your kind words, Krisztina. We're delighted to hear your Kimbolton is a great success, and we really appreciate you taking the time to share your satisfaction with your purchase, thank you.

Oceniono na 5 z 5

Perfect bags

Perfect bags, perfect customer service.
I am a bag addict and have bought from many of the designer houses over the years but can safely say my Tusting bags are the highest quality I own. I bought one and soon bought another 2 just a few weeks later - the quality is that good.
The customer service is really like no other brand. They email personally back if you have any queries and I was able to make a bespoke bag in the leather colour of my choice - the communication was fantastic and I got my bespoke bag in under a week!
They are my favourite brand.

17 marca 2026
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Jules, thank you for such a great review - it's lovely to get your happy feedback, and we really appreciate your words, which are very helpful for those wondering if they should give us a go, thank you.

Oceniono na 5 z 5

Absolute Quality

I ordered a credit card holder for my son as a Christmas present ...its absolutely stunning ...I had his initials put on which look incredible..such a lovely company and amazing service

16 grudnia 2025
Opinia niezależna
Logo TUSTING

Odpowiedź od TUSTING

Thank you very much for the kind words. We're delighted to hear the cardholder is a great success, and we really appreciate you taking the time to share your satisfaction with your shopping experience, thank you.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej