Turmeric and Honey Recenzje 

259
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Prompt delivery but the Lachesis, a Helios product, was not in the box as shown, it was loose, the top had come off and some pillules were loose, so tainted/spoilt, makes me suspect it is not new, so... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I was happy to find the products from my Australian naturopath here and have been eagerly awaiting receipt of the goods ever since. Stay away from this supplier. He doesn't reply to emails or social m... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So glad I found this company, have now ordered several times and never had a problem. They have products that can be difficult to source and at a good price compared to elsewhere. Staff are alway... Zobacz więcej

Oceniono na 5 z 5

Received my second order- no idea what any of the previous negative reviews are about...? Very strange. Don't be put off by them. Much better customer service here than any other health-related webs... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z witaminami i suplementami
  2. Sklep z produktami dla zdrowia i urody
  3. Sklep ze zdrową żywnością

Napisane przez firmę

The team at Turmeric and Honey are your local, national and international health experts offering a comprehensive range of natural, complementary and homeopathic products. We’re committed to providing first class service and friendly knowledgeable advice in order to bring you natural health and happiness. We offer phone and email consultations for our customers to and we’re always happy to answer any questions they may have. We pride ourselves on stocking only the very best quality and hard to find products. We hope you enjoy shopping with us!


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

259 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 14% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(259)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Delivery service for this company is…

Delivery service for this company is terrible there’s plenty better company’s out there so shop about wouldn’t recommend at all… 😡

Wait for the message back we have upgraded our service that’s a utter lie they use cheap delivery service 😡

8 listopada 2022
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

Hello Mark, as we replied to you on Facebook any delay issues are due to the delivery company, we have contacted them and trying to see why our packages didn't get delivered as planed and resolve this issue. As a reminder the specific brand you ordered takes seven (7) business days to be dispatched as it's marked on our website. We have sent you via email your tracking number so that you can check the delivery updates! If we can help you with anything else please contact us on Facebook or shop@turmericandhoney.com

Oceniono na 5 z 5

I was nervous of ordering after reading…

I was nervous of ordering after reading all the negative reviews on here, but I ordered on the 4th November and it was here on the 5th. Can't fault it.

5 listopada 2022
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

Hello Renée, we are very glad to learn that you gave us a chance and got satisfied. Thank you for taking the time to review us we really appreciate your feedback! We wish you a lovely day!

Oceniono na 1 z 5

Awful service

Awful service from a company my mum relies on for some important medication. I made 2 purchases with them before and it was fine, on my 3rd purchase in October they haven’t delivered my order and refuse to get back to me by email or calls. I will have to write to Trading Standards.

3 października 2022
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

Hello, we are sorry to hear this, could you please contact us via shop@turmericandhoney.com or Facebook https://www.facebook.com/turmericandhoney
Thank you.

Oceniono na 5 z 5

I love it!

First time ordering from them, it was a very fast delivery. The product helped a lot and the smell is really good. I will buy again in the future!

22 września 2022
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

Thank you for taking the time to review us, we are very pleased to learn you had a pleasant experience with us! Have a lovely day.

Oceniono na 5 z 5

Good !

The site has many options and verity and you can find almost everything you are searching. The customer support is very helpful and they solved my mistake really quick.

1 września 2022
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

We are glad we could help! Thank you for the support and review, we wish you a great day!

Oceniono na 5 z 5

Very helpful customer support

Very helpful customer support, product was as described, generally no issues.
Will use their services again.

19 września 2022
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

Thank you for taking the time to review us! We are always happy to help and provide great service!

Oceniono na 1 z 5

Never received my supplements

Never received my supplements. Called & emails lots of time but no answer and lost £200 , never buy from them !!

24 marca 2022
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

We are very sorry to hear that, we always try to provide a pleasant experience for our customers, please email as at shop@turmericandhoney.com we would be very glad to assist you.

Oceniono na 4 z 5

Having read the reviews above I was…

Having read the reviews above I was pretty nervous about the order I had made. I found on the second review a phone number, they promised to pass on my message and I was phoned back. Long story short, I ordered 2 items and received my 2 items and then another 4 of the same without paying for them. They seem a little disorganised, but I felt compelled to let them know that I now had 6 products for the price of 2. In good faith they asked that when I started using the extra products to phone them and make a payment. I thought it was only fair to write this review and give them some points in their favour. I am glad they supply my products.

2 marca 2022
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

Thank you for supporting us, we are happy everything worked out well!

Oceniono na 1 z 5

Tumeric and Honey will get bad karma

Scam.
I ordered £16 worth of goods and received no email confirmation. They have taken the money out of my bank account.
They have not replied to my email
And this is just awful.

5 lutego 2022
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

We are very sorry to hear that, we always try to provide a pleasant experience for our customers, please email as at shop@turmericandhoney.com we would love to assist you.

Oceniono na 3 z 5

Problems with the order

The number 0800 002 9506 it is a voicemail with no chance to talk to real human, however I found on FB number 020 8962 8851 and after calling this number they helped me sorting out the issue with my order. Hope it helps. Good luck!

6 stycznia 2022
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

Thank you for taking the time to make a review, we are glad the issue was sorted out!

Oceniono na 1 z 5

Ordered my vitamins on 17th December…

Ordered my vitamins on 17th December 2021 paid next day delivery still waiting on delivery no respond to emails please avoid this company

6 stycznia 2022
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

We are sorry to hear that, please email us at shop@turmericandhoney.com, we would love to help you out if there are still any issues insisting.

Oceniono na 1 z 5

cheats scammers thieves

Company hasnt issued a refund after one month of taking money for product that wasnt in stock. No response to calls, and emails. Do not shop with them.

27 grudnia 2021
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

We are very sorry to hear that you had a bad experience, we have upgraded our services and aim to create a pleasant experience for all our customers! If the issue is till active please email us again at shop@turmericandhoney.com or contact us via our text support on our website or a private message via Facebook. Thank you for taking the time to review us.

Oceniono na 1 z 5

Use someone else

I ordered my product over 5 weeks ago at first I received an out of stock email and I was still charged for the item. Over a month later I wrote to turmeric and honey requesting my money back. I never received a response and then got an email saying my order was processed. I did receive the product approx 6 week after ordering.

7 grudnia 2021
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

We are very sorry to hear that you had a bad experience, we have upgraded our services and aim to create a pleasant experience for all our customers!

Oceniono na 2 z 5

Nasal spray looked opened

Received a nasal spray that looks like it has been previously opened. I didn't realise this until i went to use it as thought it was just squashed in transit but on closer inspection realised it looked like it had been opened and closed multiple times. The company is not respoding to my emails requesting return sent 5 days ago. Should have checked Trustpilot first before purchasing.

5 grudnia 2021
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

We are very sorry to hear this, we aim to provide a pleasant experience for all our customers, thank you for taking the time to review us and letting us know of this issue, we wish you a lovely day!

Oceniono na 1 z 5

This is the first time i write a review…

This is the first time i write a review on trust pilot with the purpose to alert my fellow customers. I made an order with tumeric and honey for some supplements. The website looked legit, the price point was acceptable and I also liked the name of the shop. After the order the company informed me that products are apparently delivered from different warehouses and that one product was out of stock. At that point i asked for the refund of that product that was out of stock.
To cut the long story the company made partial delivery of products and charged me for the full amount (i was charged for missing product as well).
I have tried to call the company - the phone simply didnt work. I also sent numerous emails to the company which have never been acknowledged or answered.
Only at the point when I threatened them (in numerous emails) with a legal action and reported them to my bank Tumeric and Honey (all of a sudden) got back to me saying that they will refund me immediately. My bank told me that the company put my card on a recurring list - meaning (for those who doesnt know) they would be taking my money every month for no reason until they are stopped (this was absolutely crazy to me and looked like a proper fraud).
Eventually i got my refund for a missing product that many weeks later.
Advice - find another place to shop!

20 października 2021
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

We are very sorry to hear that you had a bad experience, we have upgraded our services and aim to create a pleasant experience for all our customers!

Oceniono na 1 z 5

They allow you to purchase out of stock supplements

Made an order on the 7/10. Received and email confirmation of the payment received and advising that another email will be sent once they ship the supplement. On the 14/10 -week later ! When I’ve emailed asking where my order was, they replied that it was out of stock! Really? So why don’t you update you website , so we could buy else where ??? Don’t recommend. Last time I’m buying from this website

15 października 2021
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

We are very sorry to hear that you had a bad experience, we have upgraded our services and aim to create a pleasant experience for all our customers!

Oceniono na 1 z 5

Promises unfulfilled - genuine refunds not a priority

I bought a product from this site in good faith. We had not used them before but the product was available from them whilst out of stock elsewhere.

Sadly, on receiving the product we realised we had ordered the wrong item. On the same day we reported this via written communication via email. We stated that we would like to exercise our right to return. The goods were posted back and received by the company (via tracked postage service). Since then, we have been promised the refund would be processed but this has never materialised.

I have now resorted into opening a disputed transaction claim with my credit card company. For a £50 order, it's a shame it has to come to involving my credit card company. If that doesn't work a claim via CCJ / Small Claims Court will be filed against the company if the refund is not forthcoming.

Advice to the company:
If you wish to run an e-commerce site (or any other business online), please ensure your processes are efficient, or at the very least operational. After reading other reviews on Trustpilot, I sadly suspect that is not a priority.

Advice to potential customers:
Don't waste your time or money, buy elsewhere.

11 października 2021
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

We are very sorry to hear that you had a bad experience, we have upgraded our services and aim to create a pleasant experience for all our customers! If the issue is till active please email us again at shop@turmericandhoney.com or contact us via our text support on our website or a private message via Facebook. Thank you for taking the time to review us.

Oceniono na 5 z 5

A very relieved purchaser! :)

I read reviews here after I'd ordered, so was pretty horrified. I left a message on their telephone asking for despatch confirmation, saying I was worried in case they were a scam, mentioning some reviews on Trustpilot! Lol However, thankfully, I have received emails answering my queries satisfactorily and received a despatch email. Delivery was quoted as 7 days although the page said 'in stock', a little confusing as next to it said 'delivery 7 days'... Apparently, they don't carry stock of Heel products. I received my drops in 9 days. So, all in all I would recommend, but just make allowances that delivery may be a little slower than told. Price for the drops was excellent. Many thanks Turmeric&Honey.

18 września 2021
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

Thank you for taking the time to review us, we are glad we could provide a pleasant experience for you! Have a lovely day :)

Oceniono na 1 z 5

Be careful, unreliable company

This is my second time with this company. They never respond to phone calls, neither emails. I paid for my order, have no updates. Tried to contact them, no response.

This is unbelievable, I contacted them in August, then decided to write my TrustPilot review, as you see per their answer, it has taken them almost until October to respond!

11 sierpnia 2021
Opinia niezależna
Logo Turmeric and Honey

Odpowiedź od Turmeric and Honey

We are very sorry to hear that you had a bad experience, we have upgraded our services and aim to create a pleasant experience for all our customers! If the issue is till active please email us again at shop@turmericandhoney.com or contact us via our text support on our website or a private message via Facebook. Thank you for taking the time to review us.
Update: We have just found out that there was a trust pilot page that we could claim and help us communicate with our customers, we are once again sorry for the inconvenience. Please let us know how we can help you!

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