Ordered a seat cover which when it arrived was the wrong one. Contacted Jason at Customer Service who apologised for the problem explained the process of returning the incorrect item and sent the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After 2 1/2 week I had not received my ordered. Whilst the tracking information showed it being delivered, I had not received. This was confirmed when true shopping investigated and the parcel was l... Zobacz więcej
AVOID THIS COMPANY! I purchased 2 chairs from this company via Ebay last week. They arrived very badly damaged. The wood on both chairs had massive cracks / splits as well as chipped wood and rusty... Zobacz więcej
Waited delivery a little longer. Received good quality, convenient, can be quickly assembled and disassembled. It's generally super nothing to twist, look for bolts. If assembled in 10 minutes, the... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2003 Trueshopping are a UK based online department store offering a wide selection of products at competitive prices, backed by a fast and efficient delivery service. We deliver a wide range of products including bathroom suites, DIY tools, garden furniture, home accessories and bedroom furniture.
Dane kontaktowe
Edward Merton House, Park Gate Close, Bredbury Industrial Park, Bredbury, Stockport, Cheshire, SK6 2SZ, Stockport, Zjednoczone Królestwo
- 01636 858378
- help@trueshopping.co.uk
- www.trueshopping.co.uk
3,8
Dobra
9 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Multi tool replacement Trigger control
Quick, easy and speedy experience ordering my replacement Trigger control for my 5 in 1 multi tool.
Easy to replace the item too.
2 czerwca 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Very good service
1 czerwca 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Brilliant I ordered a new cord pull for…
Brilliant I ordered a new cord pull for my strummer and it fitted, I could’nt believe it they must be a standard thing on you’re machines, I just wish others would follow you’re example cheers.
31 maja 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
2 in 1 folding picnic bench.
Item was as described, the first one which arrived was delivered at 10:55pm by the courier Evri which I wasn’t happy about but this is not the fault of the seller.
I had noticed the box had been damaged and taped up on the side, upon opening the box I checked the contents and found damage on part of the bench.
I contacted True shopping after the weekend and they arranged to have it collected and a new one delivered which was all done within the week.
The picnic bench itself is okay but not the best quality and the instructions are a bit vague in places so take your time when putting it together.
31 maja 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Very easy to order on line and quick…
Very easy to order on line and quick delivery. Item was just what I expected.
29 maja 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Excellent in all ways not often found in UK
Once again repeated ease of purchase on Trueshopping site with very fast receipt of items being excellent Customer Service. Just great so rare in UK.
27 maja 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
"Great Buy" from Trueshopping"
So delighted with my purchase from Trueshopping . The two seater waterproof
cover for my garden bench is excellent, fits well and is truly "waterproof".
Also, I was kept informed as to when my purchase would arrive,which it did on time.
The only slight disappointment was although aluminium eyelets are provided
at base of the cover no cord was included, which would help to secure the cover in stormy weather. However, I now have a cover that keeps both cushions and bench completely dry, that's a bonus!
Happy Gardener
25 maja 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Excellent customer service
Although the item arrived damaged a replacement part was sent immediately, the true test of service is the reaction when things go wrong.
23 maja 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Very good service parcel arrived on…
Very good service parcel arrived on time with no damage.
18 maja 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Excellent service
Excellent service. I've used this company before and no doubt I'll use the again
15 maja 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Very good service 👍
14 maja 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Ordered four terracotta pots online for…
Ordered four terracotta pots online for home delivery, very poor packing as a result all items broken into small bits.
Sent in on online complaint, no response.
After a number of failed attempts in contacting Customer Service team eventually after a 35 minute wait on the telephone my call was answered, lady confirmed that my account would be refunded, still waiting,
12 maja 2022
Odpowiedź od Trueshopping
Hello Phillip
Thank you for your review.
I will get a member of the team to be in touch to resolve this.
Kind regards
The Trueshopping Team
Excellent price and service
Excellent price and service. Order delivered the next day and had also qualified for free postage. Delighted.
8 maja 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Delivered on time easily assembled does…
Delivered on time easily assembled does the job battery life a bit short
7 maja 2022
Odpowiedź od Trueshopping
Thanks for the feedback. Don’t hesitate to get in touch if there is anything else that you need. We often post information and offers on facebook so why not like the page at https://www.facebook.com/trueshopping.co.uk/. Thanks again the Trueshopping Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.