Ordered a seat cover which when it arrived was the wrong one. Contacted Jason at Customer Service who apologised for the problem explained the process of returning the incorrect item and sent the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After 2 1/2 week I had not received my ordered. Whilst the tracking information showed it being delivered, I had not received. This was confirmed when true shopping investigated and the parcel was l... Zobacz więcej
AVOID THIS COMPANY! I purchased 2 chairs from this company via Ebay last week. They arrived very badly damaged. The wood on both chairs had massive cracks / splits as well as chipped wood and rusty... Zobacz więcej
Waited delivery a little longer. Received good quality, convenient, can be quickly assembled and disassembled. It's generally super nothing to twist, look for bolts. If assembled in 10 minutes, the... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2003 Trueshopping are a UK based online department store offering a wide selection of products at competitive prices, backed by a fast and efficient delivery service. We deliver a wide range of products including bathroom suites, DIY tools, garden furniture, home accessories and bedroom furniture.
Dane kontaktowe
Edward Merton House, Park Gate Close, Bredbury Industrial Park, Bredbury, Stockport, Cheshire, SK6 2SZ, Stockport, Zjednoczone Królestwo
- 01636 858378
- help@trueshopping.co.uk
- www.trueshopping.co.uk
3,8
Dobra
9 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
5 stars all the way for easy…
5 stars all the way for easy transaction, delivery, communication, and all on time. Super excellent service. Staff are amazing and very well trained in their products. Highly recommended and will defo use again!!! Thank you .
25 kwietnia 2023
Odpowiedź od Trueshopping
Good Afternoon
Thank you for your feedback on our service.
Kind Regards
The Trueshopping Team
Very helpful staff
Very helpful staff. They quickly resolved my delivery issues with Hermes and sent my parcels with another carrier. Knew their products well and understood my requirements
18 kwietnia 2023
Odpowiedź od Trueshopping
Good Afternoon
Thank you for your feedback on our service.
Kind Regards
The Trueshopping Team
petrol grass trimmer
I FIND THIS PETROL TRIMMER HARD TO START AND I BUSTED MY FINGER IN DOING SO I AM VERY UNHAPPY WITH IT WOULD SEND IT BACK FOR ANOTHER ONE THAT IS EASY TO START
10 kwietnia 2023
Odpowiedź od Trueshopping
Dear Andrew
We are sorry to hear your feedback on your purchase.
Please could you get in touch with our customer service team with an order number as we don't have one attached to your review so we can look into this for you.
Kind regards
The Trueshopping Team
Still waiting on delivery of the item
Still waiting on delivery of the item, not happy at all, been over a week now.
10 kwietnia 2023
Odpowiedź od Trueshopping
Dear Gareth
We are sorry to hear your feedback on your purchase.
Please could you get in touch with our customer service team with an order number as we don't have one attached to your review so we can look into this for you.
Kind regards
The Trueshopping Team
On time good price and did the…
On time good price and did the job..can't ask for anything more. Well dine
9 kwietnia 2023
Odpowiedź od Trueshopping
Dear David
Thank you for your feedback, its great to hear your comments.
Kind Regards
The Trueshopping Team.
I had a great experience shopping for…
I had a great experience shopping for garden furniture at this store. The staff were very knowledgeable and helped me choose the perfect pieces for my outdoor space. The quality of the furniture is exceptional, and I am very happy with my purchase.
3 marca 2023
Opinia niezależna
Odpowiedź od Trueshopping
Dear Kathleen
Thank you for your feedback on your purchase, please be assured we will pass on your comments.
Kind Regards
Trueshopping
great service thanks
10 marca 2023
Odpowiedź od Trueshopping
Good Afternoon
Thank you for your feedback on our service.
Kind Regards
TrueShopping.
Odpowiedź od Trueshopping
Good Afternoon
Thank you for your feedback, Its great to hear your comments.
Kind Regards
Trueshopping
Send me the correct replacement fuel…
Send me the correct replacement fuel tank and when they don't reply to my emails and phone calls
22 lutego 2023
Odpowiedź od Trueshopping
Good Afternoon
We are sorry to hear your feedback on your purchase.
Please could you get in touch with our customer service team with an order number as we don't have one attached to your review so we can look into this for you.
Kind regards
The Trueshopping Team
Odpowiedź od Trueshopping
Good Afternoon
Thank you for your feedback, Its great to hear your comments.
Kind Regards
Trueshopping
Good service
Good service. My order was acknowledged, the despatch was notified and it was delivered when they said.
6 lutego 2023
Odpowiedź od Trueshopping
Good Afternoon
Thank you for your feedback, Its great to hear your comments.
Kind Regards
Trueshopping
Great product which fitted my strimmer…
Great product which fitted my strimmer perfectly and was delivered very quickly thsnk you
15 stycznia 2023
Odpowiedź od Trueshopping
Good Afternoon
Thank you for your feedback, Its great to hear your comments.
Kind Regards
Trueshopping
My order was never received
8 grudnia 2022
Odpowiedź od Trueshopping
Good Afternoon
We are sorry to hear your feedback on your purchase.
Please could you get in touch with our customer service team with an order number as we don't have one attached to your review so we can look into this for you.
Kind regards
The Trueshopping Team
The tool boxes
The tool boxes, a set of three arrived earlier than expected with no damage at all. They surpassed my expectations in quality and robustness.
I give 5 stars for this purchase and look forward to shopping for other goods.
28 listopada 2022
Odpowiedź od Trueshopping
Good Afternoon
Thank you for your feedback, it's great to hear your comments on your purchase.
Kind Regards
The Trueshopping Team
Excellent customer service from Jason
Excellent customer service from Jason! My order arrived, but was incorrect. One email to have the item replaced and get the other one returned 👍👍
14 listopada 2022
Odpowiedź od Trueshopping
Good Afternoon
Thank you for your feedback, it's great to hear your comments on your purchase.
Kind Regards
The Trueshopping Team
Good customer service but disappointing product .
Good customer service . Efficient and friendly. However the multi purpose wheelbarrow I purchased as a gift arrived with broken part . As part broken not able to be replaced another barrow quickly dispatched to me . This arrived with missing part and base dented . I returned both and have asked for refund which I am waiting for as am very upset and disappointed at quality of product . Not worth the £100.
2 listopada 2022
Odpowiedź od Trueshopping
Good Afternoon
Thank you for your feedback, please be assured we will pass on your comments.
Kind Regards
The Trueshopping Team
Odpowiedź od Trueshopping
Good Afternoon
Thank you for your feedback, it's great to hear your comments on your purchase.
Kind Regards
The Trueshopping Team
Nothing went wrong this time but…
Nothing went wrong this time. However, with a previous order, I was sent two incorrect items and was eventually told that the item I ordered was no longer available. I was promised a refund but this has still not arrived.
13 października 2022
Ordered part for strimmer
Ordered part for strimmer , item described as new . Item sent was wrong part and was second hand and dirty. I have complained via email and reply saying this was error and full refund to be sent . Still awaiting this !!!
5 października 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.