Ordered a seat cover which when it arrived was the wrong one. Contacted Jason at Customer Service who apologised for the problem explained the process of returning the incorrect item and sent the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After 2 1/2 week I had not received my ordered. Whilst the tracking information showed it being delivered, I had not received. This was confirmed when true shopping investigated and the parcel was l... Zobacz więcej
AVOID THIS COMPANY! I purchased 2 chairs from this company via Ebay last week. They arrived very badly damaged. The wood on both chairs had massive cracks / splits as well as chipped wood and rusty... Zobacz więcej
Waited delivery a little longer. Received good quality, convenient, can be quickly assembled and disassembled. It's generally super nothing to twist, look for bolts. If assembled in 10 minutes, the... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2003 Trueshopping are a UK based online department store offering a wide selection of products at competitive prices, backed by a fast and efficient delivery service. We deliver a wide range of products including bathroom suites, DIY tools, garden furniture, home accessories and bedroom furniture.
Dane kontaktowe
Edward Merton House, Park Gate Close, Bredbury Industrial Park, Bredbury, Stockport, Cheshire, SK6 2SZ, Stockport, Zjednoczone Królestwo
- 01636 858378
- help@trueshopping.co.uk
- www.trueshopping.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Damaged goods after initial contact…
Damaged goods after initial contact they don’t want to know
The cover was exactly what i was…
The cover was exactly what i was looking for. Good quality very pleased with my purchase.
Used only for a short period so far but seems good.
Item ordered 12 September and while…
Item ordered 12 September and while staff have done their best there is still no sign of delivery, even although you took payment.
A refund is in the process of being given and today, 27 September, I have requested the order be cancelled.
I would not use you again.
You refunded me
You refunded me, because you advertised, and I ordered an item you didn't have in stock.
You couldn't tell me when it would be back in stock.
After I received the refund I checked and you were still advertising the same item.
Great to talk to a human when having an…
Great to talk to a human when having an issue with website.
Everything went according to plan and we were kept informed with goods arriving on the due date. 👏🏻
AVOID THIS COMPANY
AVOID THIS COMPANY! I purchased 2 chairs from this company via Ebay last week. They arrived very badly damaged. The wood on both chairs had massive cracks / splits as well as chipped wood and rusty washers.
I have tried numerous times to contact via ebay and email but I have received the worst customer service with my messages being ignored.
I was eventually offered a refund but have yet to receive a refund or confirmation of a refund being processed.
We ordered a battery and battery…
We ordered a battery and battery charger together. We were then told the battery was no longer available so our money was refunded, but we were still sent a charger we could not use!!
Ordered part for multi tool hedge…
Ordered part for multi tool hedge trimmer quick delivery as always
excellent product and service
ANITA - Completely frustrated by this lady
Completely frustrated by lady called ANITA who stated to arrange collection/return of my item but now nothing. Again today I have requested.
Hard to talk to a human being to get…
Hard to talk to a human being to get the answers you need. Computers do not give you the answers you need just the answers the company have given them. Not the same thing and never will be.
Wrong item sent and no sign of resolution
Ordered a hammock on 9th May via b&q verified seller option. Wrong item sent and still trying to resolve this. Getting no response from Trueshopping and stuck with the wrong thing in the way in a huge box in my house and no exchange or refund in sight. Having to involve trading standards.
Item not delivered
Easy to identify product but only part order delivered
Easy to identify product, previously satisfied with, by name found on base of product. Easy to place order and receive confirmation. Just disappointing that having received confirmation of four chairs purchased, and all good communication about delivery, only three boxes were delivered. Having highlighted the short fall by email, the fourth parcel was dispatched. I never received any acknowledgement of my email sent to highlight my part delivery.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







