I purchased a voucher which was deemed invalid, then puchsed a 2nd voucher incase the 1st had expired and am still getting notification that my voucher is invalid. Beware of purchasing Wowcher vouche... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Trying to acess the boost your confidence course, it looks good but as soon as I try to watch the videos they just stick, try to load and unload them and the same thing happens, it’s nothing to do wit... Zobacz więcej
Reakcja na opinię
I purchased a course through Wowcher and thought what a wonderful course to attend. Unfortunately the link provided didn't bring me to any course and as the voucher was time limited I was never able t... Zobacz więcej
Reakcja na opinię
My best friend brought me the Eyelash Technician Course for a Xmas present. I am now onto my second course, Makeup Artist, & have already purchased my third, Cosmetology Professional, waiting for me t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are Trendimi, an e-learning platform for the creative and professional woman. With tons of exciting online courses to choose from, in beauty, fashion, business, home, and health, we’re your one-stop shop for ALL your personal development and learning needs.
Dane kontaktowe
Dogpatch Labs, Unit 1, The CHQ Building, Custom House Quay,, Dublin 1, Dublin, Irlandia
- https://trendimi.com/contact-us
- www.trendimi.com
1,5
Bardzo słaba
121 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Interesting courses
Enjoyed the online course offered at Trendimi. Easy to follow and understand. Learn at your own pace. Will go back for other courses.
11 lutego 2022
Opinia niezależna
Odpowiedź od Trendimi
Hello Vivian, thank you so much for this amazing rating and review, we hope to see you in a new learning adventure.
I loved learning new things
I loved learning new things . It was so easy to do the studying and then the test. Everything was very helpful.
10 lutego 2022
Opinia niezależna
Ok but not great
I originally gave a one star review titled ‘avoid at all costs’ having had such a terrible experience with the company. The company have since reached out to me to rectify the issue, although I will still say that I think this company is incredibly disorganised. We have exchanged many emails, and have come to a conclusion where I have been offered a free course. I am happy with this outcome but I will say that it was a headache to get to this point. The company asked me to update my review and so I am being honest - I’m happy with the outcome, but would rather things went smoothly from the get go.
7 lutego 2022
Opinia niezależna
Odpowiedź od Trendimi
Hello Bernadette, please note that we have one email from you and we do state it takes 24-48 hours to get back specially over the weekend since we are not fully staffed. We will be replying to your email on the steps you need to take in order to redeem the voucher. I want to thank you for your time and patience.
Detailed Course
The Eyelash technician course was very detailed and to the point at the same time. I wish there were more videos. A pretty good course. Thanks
28 stycznia 2022
Opinia niezależna
Odpowiedź od Trendimi
Thank you so much for taking your time to leave us this amazing review and rating. We are truly honored to be part of your learning journey
Odpowiedź od Trendimi
Hi Isis! Thank you so much for this amazing review and rating and for allowing us to be part of your learning journey.
I have tried to reach out 4 times on…
I have tried to reach out 4 times on the online customer service support with no response. I purchased 2 vouchers via WagJag and both are coming up as invalid on the Trendimi site. Terrible customer experience so far. Also reached out to Wagjag with no response on a possible refund since Trendimi is not engaging.
Edited Jan 22: After posting this review the Trendimi team has reach out directly and assisted to resolve my voucher issues. I appreciate their quick response.
20 stycznia 2022
Opinia niezależna
Odpowiedź od Trendimi
Hello, I have tried to search by name and see no email from you, can you please contact us at reena@trendimi.com and we will gladly assist you redeem your voucher.
No Customer Support
I purchased a voucher via Wowcher and followed the instructions to redeem my course on the 22nd of December 2021. Trendimi's system did not recognise my voucher code so I contacted them for support via the contact form.
I have contacted them 3 times using this method with not so much as an automated acknowledgement email in response and we are well out of Trendimi's claim to respond within 24 hours.
I was looking forward to this course so I am disappointed in the lack of any support I received and of course will look to get a refund from Wowcher.
Update: I provided them the info requested via TP. Submitted another (4th) customer service contact form - the only way to contact them - still no response from this directly however following my TP review, Michael (Team Leader) kindly responded. Although a little late perhaps as Wowcher has now provided a refund, Michael's email was appreciated as it was professional, supportive and acknowledged my frustration. I may try again in the future, hopefully with more success.
28 grudnia 2021
Opinia niezależna
Odpowiedź od Trendimi
Hello, thank you for your feedback. I am trying to reach out so we can assist you redeem the voucher. You can also reach us through the contact us section in our website. Annika - Customer Support
Super contente de l’expérience !
11 listopada 2021
Opinia niezależna
I seldom write reviews but I felt…
I seldom write reviews but I felt compelled to as Renna has been so incredibly helpful throughtout the whole process.
Great service from the kind and caring Reena.
Thank you :)
1 października 2021
Opinia niezależna
Odpowiedź od Trendimi
Hi Carly, thank you so much for your amazing rating and kid words, we love our students and feel honor that you have chosen us to be part of your learning journey. Best regards, Annika Customer Support Team
Terrible im trying to change my name…
Terrible im trying to change my name and last name because it was connected to my Google account and no one hasn't reply me back I don't even have their phone number so I cannot start my course without changing my name and last name, their customer service is terrible
23 września 2021
Opinia niezależna
Odpowiedź od Trendimi
Hi Alice,
Thank you for taking the time to share your feedback with us, and I am sorry to hear that you did not receive a reply to your questions or issue in the timeframe you were expecting. Once you complete your course and download your certificate for the first time, our system will allow you to edit or change the name on the account. At that moment, you can confirm the exact name you want to see on your document or make the necessary corrections.
Since you did not leave any information apart from your first name, I could not find the email you sent us or the account with us. Because of that, I've just sent you a private message here in Trustpilot so that I can try to reach you. I am confident I can help help you pinpoint the cause of your complaint and find a solution that will give you the beneficial experience that over 190K students have received from us.
I'm looking forward to hearing from you.
Kind regards, Michael
Excellent
Hello,
I want to thank you for the support you gave me to obtain my certificate. It was a good experience and really recommended. Thank you for clarifying my doubts in such a short time. Now my course is over and I am really happy. Thanks
Sincerely:
Maria Carmen Pena
16 lipca 2021
Opinia niezależna
Odpowiedź od Trendimi
Hi Maria Carmen, Thank you so much for this amazing rating and your kind words, I hope we see you in a new learning adventure with us! Annika Customer Support Team
Always informative and interesting
All the courses I have studied on their website have proved to be knowledgeable and engaging, helping in learning new things and skills, and also personal growth and wellbeing.
29 czerwca 2021
Opinia niezależna
Odpowiedź od Trendimi
Hi! Thank you so much for the amazing feedback and your kind words. Hope to see you soon in another learning journey. Regards, Annika
This was a wonderful experience
This was a wonderful experience. I completed my dream in a few weeks and the course was very helpful and useful. I appreciate team Trendmi
21 czerwca 2021
Opinia niezależna
Odpowiedź od Trendimi
Joyce, Thank you so much for taking the time to leave us this amazing review. I hope to see you soon in a new learning adventure with us. Have a lovely day, Annika - Customer Support Team
This was a great deal
This was a great deal! I had a groupon for the lash tech course & it was very informative! Thank you!
11 czerwca 2021
Opinia niezależna
Odpowiedź od Trendimi
Hello Sabrina, Thank you for taking the time to give us this amazing review. We hope to see you in a new learning adventure with us. Annika - Customer Support
The courses I took were presented in a…
The courses I took were presented in a very user friendly, Useful material and thorough explanation of how to be a successful Eyelash Technician/Gel Manicure/Nail Art and the quizzes at the end of each module made information so easy i took my time everything is at your own pace very informative it was all worth it.
11 czerwca 2021
Opinia niezależna
Odpowiedź od Trendimi
Hi Bri! Thank you so much for taking the time to leave us this amazing rating and for your kind words. Annika - Customer Support Team
Thankyou so much for the wonderful work…
Thankyou so much for the wonderful work you do vaishnavi akkaw❤️I luv my cut😍😍Really awesome kaw😘Everybody luved and appreciate my cut😍I met you ,I knew I had made the right choice 😘😘I couldn’t have imagined anything better than this 🥺😍Best of luck sista😘😘❤️
11 kwietnia 2021
Opinia niezależna
Odpowiedź od Trendimi
Hi Sushma,
Thank you for the amazing 5 stars review and your nice feedback! Our teams work so hard to meet the expectations of our students, and we are so delighted to know that we were able to hit the mark for you. We hope to see you again for a new learning journey very soon.
Thank you and regards,
Annika
I purchased this course through Groupon…
I purchased this course through Groupon and it said the price was one thing and when I signed it wouldn’t let me open up any course modules without paying an additional fee. This is a scam and want a refund or to receive what was advertised through Groupon.
8 lutego 2021
Opinia niezależna
Odpowiedź od Trendimi
Hi Lisa,
Thank you for taking the time to share your feedback with us. I'm sorry to hear that the process to start your courses was not clear enough.
We're making daily improvements to our courses and platform, and we can only do this thanks to valuable feedback we receive from students like you.
The upgrade packages you see when starting your courses are for optional documentation. They allow you to purchase the hard copy documents and some extra study time at a lower price than if you were to buy them individually. Still, you can select the ACTIVATE WITHOUT PACKAGE button to BYPASS those offers.
I have sent you a private message on TrustPilot as I could not locate your account or emails with just the name you shared here on your review. Please feel free to reach out to our customer support team directly for further assistance in this regard.
I'm looking forward to hearing from you.
Kind regards,
Kaoutar
Very good site. Quality products and very fast shipping !!!
Very good site. Quality products and very fast shipping !!!
I have taken many excellent products !!!
Very good customer service fast response. For a mistake that had been made in a shipment They sent me the correct one very quickly and gave me the product they had sent as a gift as a gif
10 października 2020
Opinia niezależna
They always fix any issues quickly
5 października 2020
Opinia niezależna
Doświadczenie Trustpilot
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