Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags"... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tr... Zobacz więcej
Reakcja na opinię
I bought my tree early, on sale, and put it up before Thanksgiving. It’s beautiful and I’m enjoying the full joy of celebrating the birthday of my Lord Jesus Christ. Many blessings to you this seas... Zobacz więcej
Reakcja na opinię
The tree looks very nice and realistic. I would say the directions in the electrical plug-ins for each section are murky at Best and didn’t make sense. I’ve had other artificial trees and as you elect... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.
Dane kontaktowe
22N102 Pepper Rd, 60010, Lake Barrington, Stany Zjednoczone
- 847-527-8880
- info@treetime.com
- www.treetime.com
Odpowiada na 94% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Your customer service is top notch!
Your customer service is top notch!! I spoke with Ann, and she was so helpful, and kind!! I also spoke with a gentleman, but unfortunately I did not catch his name. He was also very nice!! More companies need to follow your lead when it comes to taking care of customers!!

Odpowiedź od Treetime
Beautiful ornaments just as they were…
Beautiful ornaments just as they were pictured and fantastic packaging to protect the shipment!

Odpowiedź od Treetime
Treetime is fantastic!
Treetime is a great company to work with. Their customer service goes above and beyond to make sure that you are taken care of. They return your calls promptly and are very professional and friendly. A good company in my opinion.

Odpowiedź od Treetime
The tree was as described
The tree was as described. It is beautifully made. I am surprised at the good quality. I have never owned a faux tree. This tree did not disappoint. It was easy to assemble for me to look at it before I decided to it was perfect. Looking forward to decorating it for Christmas season.
Customer was so kind when I had called about my order.

Odpowiedź od Treetime
If ALL Holiday Decorating was this Simple!
The website was very user-friendly. The order arrived quickly, and the item looked very much like the photos on the website! The tree was easy to carry and it was super-easy to set up (very clear instructions!). If every holiday task were this simple! And the very best part for me was a minimum of needles dropped. Looking forward to using this very well-made tree for many years to come.

Odpowiedź od Treetime
I made an error when ordering
I made an error when ordering. Instead of canceling, I got a personal phone call to verify. Very nice. Very helpful

Odpowiedź od Treetime
I ordered a tree and didn’t realize…
I ordered a tree and didn’t realize that the order would not be processed until the late summer. I originally gave the company one star but I was wrong. After checking multiple sites, the tree I ordered fit the bill. I can’t wait to receive it!

Odpowiedź od Treetime
I just back ordered a tree
I just back ordered a tree. So I don’t really have any experience to talk about

Odpowiedź od Treetime
The tree that I ordered and was charged…
The tree that I ordered and was charged for in January has not been received.

Odpowiedź od Treetime
Great advice to narrow down preferred…my tree
Great advice to narrow down preferred tree. Delivery prompt...tree is beautiful...just bought storage bag and looking forward to Holiday Seasons to come.

Odpowiedź od Treetime
Sending me an email to rate something I…
Sending me an email to rate something I purchased over a month ago and it still hasn't shipped. Like cmon man.

Odpowiedź od Treetime

Odpowiedź od Treetime
Treetime has outstanding products
Treetime has outstanding products, and great customer service.

Odpowiedź od Treetime
We came on a weekday and the door was…
We came on a weekday and the door was locked but we were welcomed in. Had a wonderful experience deciding if we should replace the lights on our old tree or buy a new one. We decided to purchase a new tree from Treetime. Thank you!

Odpowiedź od Treetime
I ended up returning my purchase (end…
I ended up returning my purchase (end of season clearance item, didn't like they style). But customer service was great throughout the return/redund process. I would definitely shop with them again, just earlier next year!

Odpowiedź od Treetime
Order must have fallen through the crack...
I had originally gone online to order 2 garlands that were clearance price. I received confirmation that my order had been received. As it was after Christmas, I was in no hurry to receive the items however, after a few weeks, when I did not get shipping confirmation, I contacted Treetime. At that time I was told that although my order had been confirmed, you were unable to fulfill my order because of a discrepancy in your inventory numbers. Although I can not remember the woman's name with whom I spoke, she apologized very nicely. However, at no time did she offer me a different type of garland at that same price. And, she never explained why I did not receive any information about the order until I contacted you. I did order another type of garland which was more expensive and received it very promptly. It will work fine for my purposes.

Odpowiedź od Treetime
I had watched a video showing how to…
I had watched a video showing how to store the tree in the bag and then ordered the bag. It’s a quality made product and a very convenient way to store the tree.

Odpowiedź od Treetime
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