Travelsure we found great to deal with . However there underwriters the Davies group are not .When making our first ever claim due to a holiday disaster that sadly happened , found them to be unprofes... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am writing this review to share a very upsetting experience my family had with Travelsure. We booked a holiday through this company and completed all the necessary arrangements in advan... Zobacz więcej
Reakcja na opinię
Faz always provides outstanding service. I have no need to search elsewhere. A quick call, explanation of my requirements and Faz gets back to me with the best options, explaining each and everyone.... Zobacz więcej
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We paid for a holiday and they do not answer our phone calls and it seems they are just take our funds , It seems they are scammers . Do not deal with him at all
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Why do our clients adore us? Since 2017, we've been providing the most dependable travel solutions from London to all corners of the globe, and we've earned a lot of people's trust. Our customers can rely on us for entire travel solutions, leaving them with nothing to do but pack their bags and arrive in style! Why book with Travelsure Travel? Price Match Guarantee Low / No fee on credit & debit card transactions Exclusive deals for hundreds of destinations 24/7 assistance by Travel Experts ATOL Protected Low deposit
Dane kontaktowe
Unit 2 350 Ilford Lane , IG1 2LX, Ilford, Zjednoczone Królestwo
- 020 3002 7860
- flights@travelsure.uk
- www.travelsure.uk
1,8
Słaba
21 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Travelsureuk
We take customer feedback seriously, but we cannot identify a booking or customer in our records that matches the experience described in this review. We also dispute the account given here.
We have asked Trustpilot to review whether this post relates to a genuine experience with our company. If you did book with us, please contact us privately through Trustpilot with your booking reference, rental dates and the name used for the reservation. We will investigate promptly and respond to the specific concerns raised.
We care about fair treatment of our customers and welcome the opportunity to resolve any genuine complaint.
Would you kindly therefore requested to remove your Negative Review as it has an Impact on our company. Hi, We would apprecite if you would delete your negative review, as we are not associated with any of your travel arrangments. Perhaps you can review the company with whom.you have booked with. Thanks
I am writing this review to share a…
I am writing this review to share a very upsetting experience my family had with Travelsure.
We booked a holiday through this company and completed all the necessary arrangements in advance. Everything seemed confirmed, and we were looking forward to our trip. However, when we arrived at the airport, we were shocked to be told that there were no tickets booked under our names.
At first, we thought it was a misunderstanding. We tried to resolve the issue at the airport, but after speaking with the airline staff, they confirmed that there was absolutely no booking in their system for us. This left us completely stranded.
This situation turned into a disaster, especially because we were traveling with three children. Imagine being at the airport with your family, expecting to go on holiday, only to find out that your trip doesn’t exist. It was stressful, confusing, and extremely upsetting for all of us.
We attempted to contact Travelsure immediately to understand what had happened, but we received no response at all. Even now, we are still waiting for an explanation or any form of accountability.
This experience has caused us not only emotional distress but also financial loss and disruption to our plans.
I strongly advise others to be very cautious when dealing with this company. Based on our experience, the lack of communication, reliability, and responsibility is completely unacceptable.
26 marca 2026
Opinia niezależna
Odpowiedź od Travelsureuk
We take customer feedback seriously, but we cannot identify a booking or customer in our records that matches the experience described in this review. We also dispute the account given here.
We have asked Trustpilot to review whether this post relates to a genuine experience with our company. If you did book with us, please contact us privately through Trustpilot with your booking reference, holiday dates and the name used for the reservation. We will investigate promptly and respond to the specific concerns raised.
We care about fair treatment of our customers and welcome the opportunity to resolve any genuine complaint.
We paid for a holiday and they do not…
We paid for a holiday and they do not answer our phone calls and it seems they are just take our funds ,
It seems they are scammers .
Do not deal with him at all
17 marca 2026
Opinia niezależna
Odpowiedź od Travelsureuk
We take customer feedback seriously, but we cannot identify a booking or customer in our records that matches the experience described in this review. We also dispute the account given here.
We have asked Trustpilot to review whether this post relates to a genuine experience with our company. If you did book with us, please contact us privately through Trustpilot with your booking reference, rental dates and the name used for the reservation. We will investigate promptly and respond to the specific concerns raised.
We care about fair treatment of our customers and welcome the opportunity to resolve any genuine complaint.
Travelsure we found great to deal with…
Travelsure we found great to deal with . However there underwriters the Davies group are not .When making our first ever claim due to a holiday disaster that sadly happened , found them to be unprofessional, incoherent and totally inconsistent, they even compensated us with a paltry amount to say sorry for there inefficiencies. Beware if you need to claim! !
3 sierpnia 2024
Opinia niezależna
Odpowiedź od Travelsureuk
1. You are NOT our Client.
2. We are not insurance brokers.
3. We don't have a renewal department.
4. We don't have a claim's department.
5. We are a Reputable & Trusted Travel Agency .www.travelsure.uk
Matter escalated to TrustPilot for the removal of this defaming review and also reported to the Commission of Marketing Authority (CMA).
Perfection
Amazing from The beginning answered all my questions and put my mind to ease will 100% return all the time
3 sierpnia 2023
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind review, we look forward to serve you again!
Great service
5 września 2023
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind review, we look forward to serve you again!
Reliable & friendly
Reliable, friendly & value for money with good customer support service.
10 czerwca 2023
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind review, we look forward to serve you again!
Being well looked after 5*
Being well looked after. Friendly and very helpful. Well definitely use again and again.
14 lipca 2023
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind review, we look forward to serve you again!
Odpowiedź od Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
I had very gud experience and they are…
I had very gud experience and they are very friendly they helped me a lot .
Thanks
26 marca 2022
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Odpowiedź od Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Amazing service
Amazing service, definitely recommend this company.
They found me a great deal for my holiday.
I found Travelsure very reliable and professional.
22 marca 2022
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Excellent customer service
Excellent customer service. Highly recommend and great value for money.
22 marca 2022
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Booked my honeymoon & Umrah package…
Booked my honeymoon & Umrah package with Travelsure.
Very quick, polite & efficient service.
Would definitely recommend.
5/5
22 marca 2022
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Outstanding customer service
Faz always provides outstanding service. I have no need to search elsewhere. A quick call, explanation of my requirements and Faz gets back to me with the best options, explaining each and everyone. He goes out of his way to make sure I make the right decision and shows a genuine care which I’ve not seen elsewhere. I thought his personal touch was for me only as a regular of his but I’ve seen first hand how he treats all his clients.
Look no further than Flitesure for your travel requirements.
I’d give more stars if possible!
13 marca 2022
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Happy customer
Travelsure have been amazing and always ready to help at short notice. I am so pleased with their service and can always rely on their friendly and accommodating team.
11 marca 2022
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
The travel sure team were amazing
The travel sure team were amazing, our needs were quite complicated as Umrah with a disabled person has many challenges, but Alhumdulillah the accommodation and transfers were just fantastic SubhanAllah. Allowing us to have the most spiritual Umrah possible. Knowing that we are in good hands. Would highly recommend.
11 marca 2022
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind words. Alhamdolilah we were able to serve you on your special jouney!
Professional and courteous service from…
Professional and courteous service from Flitesure. I would highly recommend them to anyone.
11 marca 2022
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Allhumduallah we have always had good…
Allhumduallah we have always had good support and advice from travelsure and a very good service from covid guidelines and fast track and the best prices from booking the tickets to the airport all the way from coming back home best service I recommend travelsure 100% would not change my travel Againcy for the world thank you travelsure for all the last min tickets to booking a holiday
11 marca 2022
Opinia niezależna
Odpowiedź od Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Odpowiedź od Travelsureuk
Many thanks for your kind words, we look forward to serving you again!
Doświadczenie Trustpilot
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