We were looking to book a week away somewhere and looked at so many options we decided we would try a travel agent for help. We went to Travel House in Pontypridd seeing Kelly the manager. And we were... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Outstanding and friendly staff in the Pontypridd branch. They are so helpful , nothing is too much trouble . It’s a pleasure to go in , It’s the only place I will go to book my holidays .
Reakcja na opinię
As usual Sharon goes above and beyond to get everything thing sorted. Kelly is always willing to help too I am Sharon’s client but everyone at Travel House Pontypridd will help if the other isn’t in t... Zobacz więcej
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We are always welcomed with a warm and friendly atmosphere. These lovely group of ladies go above and beyond to find your perfect holiday that suits all your requirements. Staff are very kind, friendl... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Napisane przez firmę
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Dane kontaktowe
8 Fraternal Parade, Pontypridd, CF37 4UG, Mid Glamorgan, Zjednoczone Królestwo
- 01443 555530
4,9
Doskonała
234 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Kelly and sharon are always happy to…
Kelly and sharon are always happy to help in finding the right holiday.
26 marca 2025
Odpowiedź od Travel House - Pontypridd
Thanks for the 5* review Cher - always a pleasure to help you arrange you holidays Kel ❤️
Pleasant experience in Ponty !
Friendly, knowledgeable and helpful staff member (Kelly) made booking the holiday a pleasure.
22 marca 2025
Odpowiedź od Travel House - Pontypridd
Thanks For your 5 star review Marc, It was a pleasure - speak soon Kel 😊
Best travel agents around
Kelly and the staff at travel house are great - best customer service, great knowledge and experience. Every holiday we’ve booked based on their advice and recommendations have been fantastic
22 marca 2025
Odpowiedź od Travel House - Pontypridd
Awe thanks Jen !! really appreciate your lovely review - Kel 💕
Excellent service from Poppy.
Excellent service from Poppy.
She was very patient helping us to select our holiday.
She went through each destination in depth and and explained everything in detail.
She was very professional throughout the time we spent with her.
We had a very good experience with an exciting outcome.
Thanks for all your help Poppy we really appreciated it.
22 marca 2025
Odpowiedź od Travel House - Pontypridd
Ah Thanks Ceri for this lovely feedback on Poppy - I will be sure to pass it on as she is off today.
See you soon Kelly
Great advice from Kelly
Im an inexperienced traveller so the help and advice from Kelly was welcome made whole process easier. This is our third holiday booked with kelly. And im confident won't be our last. Great team
14 marca 2025
Odpowiedź od Travel House - Pontypridd
Awe Thanks Jac- always happy to help 😊xx
Very professional
Very professional, timely response ease of booking & payment.
Would highly recommend
13 marca 2025
Odpowiedź od Travel House - Pontypridd
Hi Rob, Thanks for your 5* review and feedback
It was a pleasure to help you sort your holiday
Erin x
Odpowiedź od Travel House - Pontypridd
Hi Maria - Thanks for your 5* review
Kelly 😊
Happy customer
Sharon is very friendly, helpful and knowledgeable and helped us to choose a holiday to suit our needs. Tidy 👍
8 marca 2025
Odpowiedź od Travel House - Pontypridd
Hi Michael thanks for the lovely 5* review
Always happy to take money off you 😂😂😂
Sharon x
Excellent customer service as always…
Excellent customer service as always from Kelly and Sharon make it so easy to book nothing is too much trouble for them
9 marca 2025
Odpowiedź od Travel House - Pontypridd
Awe thanks Nad- I'll pay you later 😉
Kelly xx
Odpowiedź od Travel House - Pontypridd
Hi Wendy . Pleasure as always helping to arrange your cruises, Speak soon Kelly 💕
Looking for specifics, we came away very satisfied
My wife and I went in on the off chance to see if there was anything available, for specific dates, regions and times in Amsterdam so that we can visit the Anne Frank museum. And, despite the very specific requirements we had, the advisor (Poppy) went through everything carefully and thoroughly with us until we had what we wanted, at a price that was affordable. Very impressed.
1 marca 2025
Odpowiedź od Travel House - Pontypridd
Hi Robert,
Thank You so much for your 5* review, I was more than happy to help you, I look forward to booking your next holidays.
Thank You,
Poppy😁
Very helpful Kelly was brilliant and…
Very helpful Kelly was brilliant and very patient with me can't fault the service
Thanks very much Mike
2 marca 2025
Odpowiedź od Travel House - Pontypridd
Thanks for the 5* review Mike - happy you were pleased with the service , speak soon Kel xx
Another family holiday booked
Another family holiday booked, absolutely amazing staff and so much patients when trying to please a family of 16. Been booking here for the last few years and wouldn't go anywhere else. Thanks again all.
28 lutego 2025
Odpowiedź od Travel House - Pontypridd
Hi Jo
Thanks for your lush review !! Love it when the annual family holiday needs sorting lol
See you soon Kel 😊
Staff go above and beyond to make our…
Staff go above and beyond to make our holiday experience amazing, good value , great advice and friendly service
25 lutego 2025
Odpowiedź od Travel House - Pontypridd
Thanks for you 5* review Tina!
Love helping you organise all your lovely holidays 💕 Kel xx
Staff lovely and very helpful x would…
Staff lovely and very helpful x would recommend 👌
16 lutego 2025
Odpowiedź od Travel House - Pontypridd
Hi James, thanks so much for your 5 star review. I look forward to booking your future holidays. Poppy😊
Second time booking at the travel…
Second time booking at the travel house, Pontypridd. The team are so helpful, especially Sharon and Kelly.
Nothing is too much trouble.
16 lutego 2025
Odpowiedź od Travel House - Pontypridd
Hi Emma, we appreciate the 5 star review very much.
See you soon, Sharon xx
Kelly and Sharon always goes above and…
Kelly and Sharon always goes above and beyond. I tell them what I would like and they make sure the holiday delivers.
9 lutego 2025
Odpowiedź od Travel House - Pontypridd
Hi Bec, thank you so much for the 5 star review always a pleasure as usual.
See you soon, Sharon x
The young lady was very polite and…
The young lady was very polite and helpful . As I wasn't sure what I needed to book as i needed a few rooms and a certain flight. I get a little mixed up on times . She was very understanding. Will definitely return to book our next holiday.
16 lutego 2025
Odpowiedź od Travel House - Pontypridd
Morning Linda thanks for the 5* review and calling me a "young lady" made my day lol!!
Glad we got you sorted for fab trip 😊
See you soon
Kelly xx
Kelly was absolutely amazing and…
Kelly was absolutely amazing and deserves a medal after putting up with me and all my different requests.( she had to intake lots of coffee)
She did a group booking for us and was very patient and gave great advise.
Highly recommend Travel House Ponty, Kelly and the team.
Thank you
14 lutego 2025
Odpowiedź od Travel House - Pontypridd
Hiya Sand, we got there in the end - thanks for your lush 5* review
Always a pleasure!
See you soon
Kel 💕
I always get wonderful service Kelly…
I always get wonderful service Kelly goes out of her way to make sure the place we choose for our holiday is perfect for us and we get the best value for the money we have to spend
11 lutego 2025
Odpowiedź od Travel House - Pontypridd
Awe thanks Marg, its always a pleasure to help you find you holidays, I really appreciate your custom and support.
See you soon
Kelly 💕
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