Trade Price Blinds & Shutters Recenzje 

34
•
Wynik TrustScore: 2.5 na 5

2,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The guys came out quickly to measure made deposit payment £1750 this was on 15th march. I kept phoning but told not ready, then told fitter on holiday than I’ll. my husband then rang months later they... Zobacz więcej

Oceniono na 1 z 5

Terrible service. Lie about guarantee. Nothing but problems with initial fitting. Didn't even measure up correctly and charged us extra as the blinds needed to be altered which was their fault. They a... Zobacz więcej

Oceniono na 5 z 5

I’ve used Trade Price Blinds several times. I had new vertical blinds and roller blinds for one of my rentals. The service was professional from start to finish. The blinds were excellent value. The... Zobacz więcej

Oceniono na 2 z 5

We needed 2 blinds and was told it would be 6 weeks, which seemed a long time but we didn't know any different. We waited and on the 6th week we still hadn't heard anything so we contacted them for a... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z żaluzjami

Napisane przez firmę

TRADE PRICE BLINDS MANUFACTURE QUALITY BLINDS AT TRADE PRICES Blind manufacturing has been in the family for over 80 years. We thrive on giving our customers a great buying experience from the first visit to fitting. All our blinds are manufactured at our manufacturing facility in South Wales thus cutting out the middleman to save you the customer money. We believe the service we offer is second to none.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

34 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(34)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Simply stunning shutters

I used Trade price Blinds to fit shutters throughout my house, they are simply stunning! Very reasonable on price and the process from ordering to fitting was problem free. Very happy with my experience, my mum has now ordered them for her home also.

5 grudnia 2022
Opinia niezależna
Logo Trade Price Blinds & Shutters

Odpowiedź od Trade Price Blinds & Shutters

Thank you for your lovely feedback! We really appreciate you taking your time giving us a review.

Oceniono na 5 z 5

Really pleased with my new roller…

Really pleased with my new roller blinds! From the friendly advisor visiting my home through to the pleasant fitter, the whole process was simple and problem free. I will be recommending to friends and family. Thank you Trade Price Blinds

16 listopada 2022
Opinia niezależna
Logo Trade Price Blinds & Shutters

Odpowiedź od Trade Price Blinds & Shutters

Thank you for your lovely feedback! We really appreciate you taking your time giving us a review.

Oceniono na 5 z 5

Excellent Service

Excellent Service, excellent product will be ordering more

14 grudnia 2022
Opinia niezależna
Logo Trade Price Blinds & Shutters

Odpowiedź od Trade Price Blinds & Shutters

Thank you for your lovely feedback! We really appreciate you taking your time giving us a review.

Oceniono na 5 z 5

Fantastic service!

Fantastic service, friendly office staff and fitters were quick and efficient. Very happy with my new venetian blinds, will be ordering more for the rest of my house 🙂

20 grudnia 2022
Opinia niezależna
Logo Trade Price Blinds & Shutters

Odpowiedź od Trade Price Blinds & Shutters

Thank you for your lovely feedback! We really appreciate you taking your time giving us a review.

Oceniono na 1 z 5

Absolute joke of a company.

Absolute joke of a company, arranged an appointment for price on full house and fitting. Had to miss appointment due to my 3 yr old granddaughter falling in school and breaking her arm , now wont rearrange appointment as i missed their sales consultant, i explained what happened but , apparently i should of left my granddaughter in agony just to wait for my blind appointment. DEFINITELY NOT

24 października 2022
Opinia niezależna
Oceniono na 1 z 5

Worst customer service ever experienced

We were told blinds were made in Wales by a carpenter and would be fitted within 8 weeks. The blinds were actually made in China and were fitted 6 months later. The company never called to explain, we always had to chase them for answers despite having paid a substantial deposit. They denied any wrong doing and never apologised. Customer service is frankly non-existent, or when you do manage to talk to someone they are incredibly rude and at times even intimidating. We were told blinds would be fitted early January but no one showed. We were called an hour after the expected time - apparently covid restrictions meant they could not fit blinds but after speaking with citizens advice we were told this was not the case. We have filed a complaint with citizens advice and trading standards. We are shocked and appalled by the whole experience. Just wish we read more reviews as we would never have chosen them.

1 lutego 2021
Opinia niezależna
Oceniono na 1 z 5

DON'T BUY THE RUBBISH THEY SUPPLY

8/9 - Blinds fitted. Reported blinds not fitted properly, disconnected during phone call
11/9 - Told them I had been overcharge
14/9 - Still no credit, reported left blind not working, they filled in service call
15/9 - told me their fitter left organisation and I would get a date by end of the day Friday
18/9 - was offered an appointment I couldn't accept, tried ringing office and mobile number that gave me the appointment. Messaged them several times
7/10 - offered another date between 11am-1pm which as I work 20miles from home is not possible to accept. I suggested 14/10 and advised that as I worked for the NHS I was now working fulltime back in the office and would available at weekends or after 5pm.
Told they couldn't do 14/10 it would have to be the week after if I wanted after 5pm.
5/11 - Asked for a full refund and removal of blinds
6/11 - they refused to refund and gave all sorts of excuses as to why they had not contacted me. Asked to speak to the business owner (Mr Lloyd) - they said he was away from the business having an operation. Asked them to make Mr Lloyd aware of my complaint. Advised that Factory Manager would speak to fitters and request after 5pm fitting.
9/11 - They offered a 7am appointment. Couldn't accept as leave for work soon after.
22/11 - Told them right hand blind is now not working & sent more images and video. Told I have been removed from the follow up folder and given excuses why and advised fitter would be requested to do an after 5pm call.
27/11 - message from fitter (07713 123822) address to Mrs not "Miss" say "your new blinds will be fitted Thu 3 Dec between 10am & 1pm". Messaged the number back advising this is not what had been agreed. Return message told me to ring the office and said he would cancel the appointment. I forwarded these messages from my phone to Messenger so that there was a trail of communication. Message from office with more excuses "Office Manger looking into it".
30/11 - received telephone call to confirm appointment on 3 Dec and again insulted me by addressing me as Mrs instead of "Miss". Was told I could not have an after 5pm appointment.
I have images and videos of the faulty goods and copies of all the written correspondence between Trade Price Blinds and myself. I am so fed up with this now I just want my money back and the blinds gone.
I have now contacted Trading Standards to resolve this problems.

30 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

Shocking con of a company

Shocking con song.

Make an agreement on cost, booking and then books a second appointment to then give it to someone else!

I’m now taking legal action so do not go. They block you and walk away! It’s a joke

9 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

Was told they would take 4-6 weeks

Was told they would take 4-6 weeks, its now 13 weeks and still no blinds.had nothing but lies and contradictions as where our blinds were and why they were taking so long.they come up with every excuse under the sun including covid but if you dig a little deeper this the MO.Stay away you have been warned

4 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

Horrendous!

Awful service from start to finish. Was told these blinds would take a little longer to manufacture as each blind is specifically made to measure. Was assured that it would be a 6 week turnaround. However, in total it took 13 weeks! They do not tell you this before you make payment.

They advertise as being made in Wales, but what they do not tell you is they don’t keep the stock in Wales, so they can’t make them as there’s never any material to produce the product. Numerous phone calls were made by myself to locate my blinds, all to no avail.

I needed to order additional blinds for my home, but because of the poor service I tried an online company. It was a much easier process, I simply give them the measurements and to my amazement the blinds were delivered to me within 5 days and were a perfect quality.

Moral of the story, shop online! It’s a much quicker, really good quality, a better service and a lot less expensive!

22 maja 2020
Opinia niezależna
Oceniono na 1 z 5

Cheap rubbish unprofessional company

Great company if you only want temporary blinds. If you are looking for a long term investment go else where as their blinds will only last you just over a year.

First blinds had too be replaced due to black stitching on white blinds.

Now I have blinds that I can’t close as they have stretched.

Professional company have blocked me on FB so can’t contact them or warn others to stay clear!!

15 lutego 2020
Opinia niezależna
Oceniono na 1 z 5

Nightmare from start to finish.

Nightmare from start to finish.
Owner (Russell) & receptionist () can not get stories to match.
A 'salesman' came to measure & took minutes & never showed even a sample. (Though I already had mind set on specific blinds - which he never questioned)
Wanted blinds for house, windows & bi-fold doors, total price £1200, paid £720 deposit.
Promised 2wk manufacture & 1wk to fit.... 9wks later.
When they arrived the wooden ones were measured wrong & had to be replaced, the bi-fold door blinds couldn't fit due to door handles being in the way (never picked up by salesperson).
Ended up not supplying the replacements for bi-folds.

Had non stop lies with regards to delays & costs, owner & receptionist gave totally different stories & couldn't get their facts in order. Strange that the price for the wooden blinds ended up to be the whole deposit & the remaining cost (£480) would have covered the bigger & more expensive bi-folds.

I would AVOID this company at all costs.

Fitter was actually very good!!

12 października 2019
Opinia niezależna

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