Let me place an order, emailed to say 3-4 days delay which I was okay with. Now not responding. emails bouncing, phone number not working and website down. Can safely say they've taken everyone's mon... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Recently bought a gorgeous light fitting from Total Warehouse. It came directly from the supplier & due to the way it was packaged had sustained some damage. I had no problem getting through to Beck... Zobacz więcej
The product delivered was damaged by the carrier. On examining it decided we did not want it replacing. On speaking to Becky and explained the situation she advised us to photograph the damage and ema... Zobacz więcej
We needed plug and play lights the next day due to being let down by another supplier. Total Warehouse had the lights in stock and even paying them extra to deliver by 12pm the next day were still... Zobacz więcej
Dane kontaktowe
Unit 1 New House Farm, RH6 9TF, Horley
- 0330 555 5969
- sales@totalwarehouse.co.uk
- www.totalwarehouse.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
First time I've ever given 5 stars to anyone. Excellent
I was kept fully informed at every stage. The item was originally out of stock but arrived a lot sooner than I was expecting. Just waiting to have my radiators fitted. (Sadly my husband is doing this & not Total Warehouse).
Totalwarehouse a must
Delivery was on time. No problems. £10 cheaper than on Amazon for the same items!
Received my order damaged
I reported receiving my heater with 2 broken tubes in it the hour I received it with a photo. The box was not damaged outside. The packing inside was not holding the heater as it should. They are sending on 2 new tubes for me to fit. Not a new heater. Not a good service.
Very good customer service
Recently bought a gorgeous light fitting from Total Warehouse. It came directly from the supplier & due to the way it was packaged had sustained some damage.
I had no problem getting through to Becky who was very helpful & I was offered a number of options. When I decided to return the item, a convenient collection was quickly organised & text/email confirmation sent. Very good to deal with.
After an error in product delivery, all resolved efficiently
Having ordered an electric heater I received the wrong item. I immediately wrote an email to the supplier and they apologised profusely blaming an error in picking the item from the warehouse. The replacement heater was delivered and the error collected at a time and day to suit me. Mistakes happen but it was resolved very efficiently.
Airpro 2 Litre Large Midi Air Dehumidifier
I ordered this dehumidifier and the money was taken straight away.
T the next day they said that there was not any available and that they had refunded my money but it wasn't until 3 days later that it appeared.
Not a very good experience at all.
Initial problem solved promptly without reservation
We had purchased an electric wall heater for our conservatory. It came within the 3/4 days specified and seemed to be very well packed. However upon opening the package we found the vents at both top and bottom of the heater panels to be buckled. I phoned the company and was told that they would be prepared to send out a replacement if I could send them some digital photos of the item. This I did and within a couple of hours we received an email advising that a replacement was being dispatched to us as a priority shipment. It arrived the following morning and proved to be in good condition. It only took about half an hour to get the heater installed and working. An excellent and cost effective solution to the problem of providing some additional heating in our conservatory in the winter.
swift service, good product
Product came very quickly and does what it says on the tin.
Total Warehouse - Total satisfaction
First class service and very quick. Would definitely recommend.
Smart delivery, excellent Customer Service.
Delivery was on time and the Dehumidifier seems to be working well. However, the attached booklet contained some errors. Also, I had to phone Customer Service as there was no indication of any guarantee; I was very politely advised that there was a 12-month guarantee period by a very friendly assistant.
A happy shopping experience.
I had no previous experience of Total Warehouse, but bought two electric heaters from them. Their price for these was even lower than the online discount electrical retailer that I have used previously, so I was a little unsure how good their service would be. I needn't have worried - it was first class! I did have a minor quibble with them over the shipping charge, but my email was answered first thing the following morning, not only apologetically, but agreeing an immediate refund of the disputed amount. That's what I call honourable trading. Plus the fact that the goods were delivered very quickly; a neighbour had to accept them as they arrived several days earlier than forecasted and I was out. They were well wrapped and arrived in sound condition. All in all - very satisfactory.
Brilliant Customer Service Experience
I ordered a colour changing diffuser for a christmas gift last week using their next day delivery service. I was sent emails at the product pick, dispatch and delivery stages which was very helpful to have when ordering the day before Christmas eve!
Although the product was faulty (These things happen!) Total Warehouse dealt with it perfectly, no stress no hastle, they advised I should dispose of the faulty product and they would issue a new one immediately...some may say a five star rating shouldn't be given if the product was faulty but the politeness of the customer service adviser and the simple returns policy in place means I would still recommend them any day!
Delivered on time
We needed plug and play lights the next day due to being let down by another supplier. Total Warehouse had the lights in stock and even paying them extra to deliver by 12pm the next day were still a little bit cheaper than our original supplier.
Lights turned up on time - job done and they look great.
The lights that light up my life !
Ordered one day delivered the next how good was that, plus the product was just what I wanted in quality terms. Very well pleased. Thanks Total warehouse.
the service was wonderful, the product arrived sooner than expected and was very reasonably priced
I was very impressed with totalwarehouse, the service was wonderful, the staff were very helpful and the product I bought was great value for money and just what I needed....... would recommend to anyone.
excellent service
Ordered outdoor party lights, arrived promptly but several bulbs did not work. Customer service was excellent however and replacement bulbs are in the post.
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