Total Hockey Recenzje 

2481
•
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Amazingly extensive stock across the price points. Lovely young man served us - very helpful and knowledgeable - just need to try out the new stick and hope it serves its purpose!

Oceniono na 5 z 5

Outstanding customer service, advice on sizing and speed of delivery. The staff were super helpful on the phone and helped me understand which products were best suited for my son who is just start... Zobacz więcej

Oceniono na 5 z 5

Thank you for another perfect purchase from Total Hockey. Ordered off the website as we had a 'Wish List' drawn up previously with Alan's help in Banbridge. Goalie kit items shipped on the day the o... Zobacz więcej

Oceniono na 1 z 5

- Bought a London Hockey South training top for my daughter. The sizes are out - they are much too large - and I cannot return it. These tops are very expensive for what they are (£30 for a kids t... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep ze sprzętem hokejowym

Informacje przekazane przez różne źródła zewnętrzne

Total Hockey, is fast becoming one of the world’s largest online hockey shops based in Northern Ireland. Established as a family owned and run shop in 2001, we offer the best hockey experience to all our customers. We have built up a very strong reputation for quality and service winning us many awards along the way. Total Hockey has become the first retailer to provide a unique goalkeeping experience in opening a band new Goalkeeping Department. This area is dedicated to our “Keepers” who in the past have been over looked in their requirements due to shop space and stock levels etc. We now provide our “Keepers” the very best with large areas to try on equipment and a stock level of equipment to rival none, it is a one of a kind. We provide worldwide shipping so whether you’re just down the road from us or on the other side of the world we endeavour to deliver your products to the highest standard in the shortest time.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(2481)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The product dispatched quickly

The product dispatched quickly. Arrived on the day however 3 hours out side the delivery window given by DHL. Which caused problems for person waiting for the delivery. Not your problem you don't controll DHL.
THE kickers however I used yesterday they are great. Thank you Mercian.

23 lipca 2023
Oceniono na 5 z 5

Exactly what we ordered and delivered…

Exactly what we ordered and delivered in a speedy manner. Thanks

29 maja 2023
Logo Total Hockey

Odpowiedź od Total Hockey

Hi Customer

Thank you so much for this very kind review. We really appreciate it and we are delighted that you are happy with our products and service.

Regards,

Alan

Oceniono na 5 z 5

Great service

Great service, good quality kit and after-printing, and arrived really quickly.

17 czerwca 2023
Opinia niezależna
Logo Total Hockey

Odpowiedź od Total Hockey

Hi Customer

Thank you so much for this very kind review. We really appreciate it and we are delighted that you are happy with our products and service.

Regards,

Alan

Oceniono na 4 z 5
Logo Total Hockey

Odpowiedź od Total Hockey

Hi Charles

Thank you so much for this very kind review. We really appreciate it and we are delighted that you are happy with our products and service.

We would love to hear from you to find out what ways we could improve our products and services to get us up to 5 stars.

Regards,

Alan

Oceniono na 5 z 5

Fantastic

Fantastic! Order arrived on time and really good over all comfort and stability in the sock, keep everything supported. Fab thanks. 😊🏑

25 maja 2023
Logo Total Hockey

Odpowiedź od Total Hockey

Hi Paula

Thank you so much for this very kind review. We really appreciate it and we are delighted that you are happy with our products and service.

Regards,

Alan

Oceniono na 5 z 5

Very impressive service with prompt…

Very impressive service with prompt response to, and resolution of, an online glitch. Have used before and will definitely use again.

25 maja 2023
Logo Total Hockey

Odpowiedź od Total Hockey

Hi Kevin

Thank you so much for this very kind review. We really appreciate it and we are delighted that you are happy with our products and service.

Regards,

Alan

Oceniono na 1 z 5

I have not received my socks

I have not received my socks. Royal Mail send me an email every day to say Sorry It has been diverted as Sent to wrong location.
When emailing you I get an email back giving a number person to email.
I just want my socks and now I am on holiday until 11th
William

24 kwietnia 2023
Logo Total Hockey

Odpowiedź od Total Hockey

Hi William

Having looked into your order, it appears the incorrect delivery address was given at the time of ordering which is why it appeared to have gone to the incorrect address. After an email correspondence with yourself, this error was corrected and the socks were received a couple of days later.

It is always important to check the details are correct on the email confirmation of your order so problems like this can be avoided.

Regards,

Alan

Oceniono na 5 z 5

Arrived quickly and order was all…

Arrived quickly and order was all correct

23 kwietnia 2023
Logo Total Hockey

Odpowiedź od Total Hockey

Hi Matt

Thank you so much for this very kind review. We really appreciate it and we are delighted that you are happy with our products and service.

Regards,

Alan

Oceniono na 5 z 5

Good service

Good, quick service from total hockey.

24 kwietnia 2023
Logo Total Hockey

Odpowiedź od Total Hockey

Hi Fiona

Thank you so much for this very kind review. We really appreciate it and we are delighted that you are happy with our products and service.

Regards,

Alan

Oceniono na 5 z 5
Logo Total Hockey

Odpowiedź od Total Hockey

Hi Customer

Thank you so much for this very kind review. We really appreciate it and we are delighted that you are happy with our products and service.

Regards,

Alan

Oceniono na 5 z 5

I had so much trouble finding the obo…

I had so much trouble finding the obo fatboy GK stick in stock anywhere in the United States. I decided to give Total Hockey a try and I’m so glad I did! I was nervous since it was out of country and my daughter needed the stick ASAP, but they surpassed my expectations and I had the stick within 2 business days and the shipping wasn’t an insane amount! I will be purchasing all and any of my daughters future gear from here!

24 kwietnia 2023
Logo Total Hockey

Odpowiedź od Total Hockey

Hi Dawn

Thank you so much for this very kind review. We really appreciate it and we are delighted that you are happy with our products and service. We will look forward to helping you again in the future.

Regards,

Alan

Oceniono na 4 z 5

Slow delivery

Slow delivery, but product is great

26 marca 2023
Logo Total Hockey

Odpowiedź od Total Hockey

Hi Lina

Thank you for your review and we are pleased that you were happy with your item. We're sorry that you found the delivery to be slow. I looked into your order and it was placed on a Saturday evening which means it wasn't dispatched until the Monday. The tracking then shows it to have been delivered 4 days later on the Friday. The delivery method on your order was economy shipping, this would be typical of our economy shipping timescales. There are other options of a faster delivery which are standard tracked and express shipping.

We hope you enjoy your new stick.

Regards,

Alan

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej