I received exactly what I ordered. It was packaged very well. The package was delivered on time, and I am completely satisfied with the quality of the service.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very well done. Staff was very helpful with assisting me during my online issue to help me correcting the problem I was having with ordering my purchase. Delivery was super fast, prices was fantastic,... Zobacz więcej
Fast and convenient. The product is as expected, though the website didn't make it clear which hedge trimmer model we were buying until we received it. The model number was written in blue pen on the... Zobacz więcej
Had a few questions regarding my order and they were answered quick and clearly. That same order was delivered fast and without any issues. They stock everything you would find at your big box hardwar... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Since 1989, Tool Academy has been a trusted partner for contractors and trades professionals across the GTA and beyond. Founded by brothers Enzo and Claudio, what began as a small family business has grown into one of Canada’s leading construction supply destinations—offering expert service, professional-grade tools, and fast global shipping to over 20 countries. Enzo and Claudio’s vision remains the same: to serve every customer like family.
Dane kontaktowe
42 Goodmark Place, Unit #2, M9W 6S2, Etobicoke, Kanada
- (416) 674-1800
- info@toolacademy.com
- www.toolacademy.com
4,8
Doskonała
280 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I have not received my package yet
I have received my package,and everything is as expected
10 stycznia 2026
Odpowiedź od Tool Academy
Hi Casey,
Thanks for taking the time to leave a review. We just wanted to clarify the timeline on this order for transparency.
The order was placed on Saturday evening, and as our shop is closed on Sundays, it was shipped first thing Monday morning when we reopened. Once an order is in transit, delivery timelines are handled by the selected courier.
That said, if you have any questions about your shipment or need help tracking it, we’re always happy to assist directly. Please feel free to reach out to us anytime.
— Christian
low price, fast shipping
9 stycznia 2026
Odpowiedź od Tool Academy
Hi Jean,
Thanks so much for the 5-star review! We’re glad to hear you were happy with the pricing and fast shipping.
We truly appreciate your support and look forward to helping you again soon.
— Christian
Odpowiedź od Tool Academy
Hi Maciej,
Thank you for the 5-star review! We’re really glad to hear you were happy with our selection, pricing, and service.
We appreciate your support and look forward to helping you again.
— Christian
Odpowiedź od Tool Academy
Hi Norman,
Really appreciate you taking the time to leave a review — fast service and fair pricing are exactly what we aim for, so it means a lot to hear that.
Thanks again for your continued support. We’ll be here whenever you need us.
— Christian
this item was a good price as well…
this item was a good price as well delivery was well within my expectations
5 stycznia 2026
Odpowiedź od Tool Academy
Hi Ian,
Thanks so much for the 5-star review. We’re really glad to hear you were happy with the price and that delivery met your expectations. As a family-run business, that kind of feedback genuinely means a lot to us.
We truly appreciate your support and hope to help you again soon.
- Christian
Odpowiedź od Tool Academy
Hi there,
Thanks so much for the 5-star review. We’re really happy to hear you had a great experience. As a family-run business, your support truly means a lot to us.
Hope to help you again soon.
- Christian
Odpowiedź od Tool Academy
Hi there,
Thanks for the great review. We’re happy to hear the shipping was quick and the pricing worked for you. As a family-run business, support like this really means a lot to us.
Appreciate you choosing Tool Academy.
- Christian
Odpowiedź od Tool Academy
Bonjour,
Merci d’avoir pris le temps de laisser un avis. J’utilise un traducteur, donc désolé si le message n’est pas parfaitement formulé. Nous apprécions vraiment votre soutien et sommes heureux que votre expérience ait été positive.
– Christian
I recive wrong item
I order the old model of dewalt drywall drill, you guys send me the new model of drywall drill which I dont like because it doesn't last much. they always break. I had 2 in 4 years they stop working properly after 2 years. But anyway I will keep ordering from here im surprise of shipping time so fast the tool i purchase work perfectly i hope it will last long time just next time if you guys have something out of stock call me and I can wait until you guy have it in stock or I can get a refund thank you! Not big deal dont worry
5 stycznia 2026
Odpowiedź od Tool Academy
Hey Yahriel,
Thank you for taking the time to leave a review and for continuing to support us — we truly appreciate your honesty and loyalty.
We want to clarify that the model you ordered, the DCF630B, is currently the only version available, as the previous model has been discontinued by the manufacturer. That said, we completely understand your preference and your feedback regarding durability, and it’s something we take seriously.
We also appreciate you highlighting the fast shipping and that the tool you received is working perfectly — our goal is always to get customers what they need quickly and reliably.
Your note about communication is very fair, and we agree. When an item is unavailable or discontinued, we should always reach out first to give customers the option to wait or receive a refund. We’ll be improving that process moving forward.
Thank you again for your continued support. As a family-run business, feedback like yours helps us grow and serve our customers better.
- Christian
Was a great experience and easy to use…
Was a great experience and easy to use The website
24 grudnia 2025
Odpowiedź od Tool Academy
Hi John,
Really appreciate you taking the time to leave a review. We put a lot of care into how everything comes together, so it’s great to hear you had a smooth experience. Thanks again for the support — it truly means a lot to us.
– Christian
Excellent service!!
I looked for an epoxy product online, called the guys at the store who took the time to describe the product to me and make a recommendation for my application. I then immediately placed the order online, at 330 on Tuesday, and it arrived to my door the next day at noon. I live north of Kingston. Excellent product, great customer service and perfectly expedient shipping.
16 grudnia 2025
Odpowiedź od Tool Academy
Hi Elijah,
Thanks a lot for sharing this. Taking the time to talk things through and make sure someone gets the right product is a big part of how we like to do things, so I’m really glad that came through. We appreciate you trusting us with your order and taking the extra step to leave a review.
– Christian
Great i got an upgrade on my purchase
18 grudnia 2025
Odpowiedź od Tool Academy
Hi Sarah,
Thanks so much for taking the time to leave a review. We really appreciate the support and are glad you had a positive experience with your order. It means a lot to us.
– Christian
Odpowiedź od Tool Academy
Hi Benoit,
Thanks for leaving a review — we really appreciate it. Glad everything arrived quickly and exactly as expected. Thanks again for the support.
– Christian
Easy to place a order and good prices 👍
16 grudnia 2025
Odpowiedź od Tool Academy
Hi Jocelyn,
Thanks for taking a moment to leave a review. We really appreciate the support and are glad the experience was a smooth one. It means a lot to our family and our team.
– Christian
Odpowiedź od Tool Academy
Hi Gerald,
Thank you for taking the time to leave a review. We really appreciate the support and are glad you had a positive experience with us.
– Christian
The best customer service 😄and price…
The best customer service 😄and price and the shipping to.
10 grudnia 2025
Odpowiedź od Tool Academy
Hi Doug,
Thanks for taking the time to leave a review. We really appreciate the support and are glad everything came together the way it should. It means a lot to our family and our team.
– Christian
Odpowiedź od Tool Academy
Hi Blair,
Thanks for taking the time to leave a review. We really appreciate the support and are glad everything arrived promptly.
– Christian
Odpowiedź od Tool Academy
Hi Thang,
Thanks for leaving a review — we really appreciate it. Glad you had a good experience, and thank you for supporting our family-run business.
– Christian
Friendly service
Called to make sure i wanted it shipped because i checked off both on online order and it arrived quick.
6 grudnia 2025
Odpowiedź od Tool Academy
Hi Pete,
Thanks for taking the time to leave a review. We always want to make sure everything is clear before an order goes out, so I’m glad that quick check-in helped. Really appreciate the support.
– Christian
Shipped on time.
4 listopada 2025
Odpowiedź od Tool Academy
Hi Raj,
Thanks for taking the time to leave a review — we really appreciate it. Glad to hear everything shipped on time, and I hope we get the chance to earn that fifth star on a future order.
– Christian
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.