Tony's Chocolonely UK Recenzje 

284
Wynik TrustScore: 3 na 5

2,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I absolutely love Tony's and cannot understand how anyone can give it anything except a straight 5* for taste, texture, quality of ingredients, company ethos and yes, even value (considering what... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Wie andere hier auch geschrieben haben, ist die gratis testen Aktion irreführend, da es mehr einem Glücksspiel ähnelt, als einer tatsächlichen Option sein Geld zurück zu bekommen. Die Schuld dann auf... Zobacz więcej

Oceniono na 1 z 5

Reine Abzocke war diese Cashback Aktion. Hätte ich vorher gewusst dass ich 2 Monate lang vergeblich Versuche mir mein Geld wieder zu holen, hätte ich diese Schokolade auch niemals gekauft. Dem Support... Zobacz więcej

Oceniono na 5 z 5

Wow, this is how chocolate used to taste (take a note Cadbury’s!). 1st time trying and honestly, the taste is how other brands used to be, ‘back in the day’ (before ‘Americanisation’/ addition of palm... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep ze słodyczami
  2. Producent dóbr szybkozbywalnych

Napisane przez firmę

If your experience with Tony's has been less-than-perfect, we'd love the chance to put things right before you leave us a review.. So pop an email to mailuk@tonyschocolonely.com, and our Choco Fancare team will work their magic. Tony’s Chocolonely is an impact company that makes chocolate, committed to ending exploitation in cocoa. And not just the cocoa in our chocolate, but in all chocolate worldwide. Tony's Chocolonely was founded in 2005 by 3 journalists from the Dutch TV show ‘Keuringsdienst van Waarde’ after they discovered that the world’s largest chocolate manufacturers were buying cocoa from plantations that used illegal labor. Since then, we've dedicated our efforts to raising awareness of and eliminating inequality in the cocoa industry, becoming the #1 chocolate brand in the Netherlands. With incredibly tasty chocolate, we lead by example and show the world that chocolate can be made differently: in taste, packaging and the way we do business with cocoa farmers. Starting with paying them a higher price. Alone, we’ll end exploitation in our cocoa supply chain, but together we can change the industry across the globe. That's why we invite everyone to join our commitment. 'Cause it's only together that we'll end exploitation in cocoa.


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

284 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 59% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,8

Wszystkie recenzje

(284)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 90

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Tonys...you should be ashamed of yourselves

I think my email to Tonys says it all.
Absolutely fuming that I've been rippped off by this product and a self-proclaiming ethical company...

Dear Tony's

My kids have just unwrapped their Tony's Chocolonely Easter "eggs" and discovered they are not actually eggs, but some kind of weird flattened design in a horrendous amount of packaging.
The packaging, I presume is design to disguise the fact that you are ripping off your consumers.

I will never be buying another Tony's product again if this is the kind of deceit your company is promoting.

Together with this, the waste of resources in you packaging is disgusting.

I expect a response and refund.

Utterly apalling and you should be ashamed of your company.

31 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Shockingly expensive poor quality…

Shockingly expensive poor quality chocolate for the money. I was persuaded to get an Easter egg for my daughter and I paid £10.50 which had 242g chocolate compared to your standard bar of 180g for £3. I was robbed!

So your standard bar is £16.67 per kilo whereas your Easter egg is £43.39 per kilo of chocolate. Your chocolate is exceedingly average anyway and certainly not worth paying 2.5 times more for it just because it's Easter.

Never again you thieving bar stewards.

30 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Huge Easter egg box, small contents

Totally agree with other posters about the misleading Easter egg. I paid £8.50 for what looked like a large egg. Thought the packaging was a bit strange as you can usually see the size of the egg from the outside. There is a reason this is packaged like this. Tiny egg inside the huge box. I occasionally buy the chocolate bars but they are nothing special, and due to this we won't be purchasing again. It's important to have respect for customers.

27 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Cheap

Cheap, barely edible garbage with lots of marketing and corporate spin. Its branding, brand-feel, name, packaging and literally everything about it, feels utterly vile.

They however have flooded the UK market and seem to be all that's available in most corner-shops.

23 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Very disappointed with this chocolate…

Very disappointed with this chocolate just tastes like very cheap chocolate.
They say they are crazy about it well I'm not.
Not a patch on Cadbury's.
They try and justify the price saying they are into equality and fair trade.
Save your money and buy something else and if your concisions bothers you used some of the money you saved to give to charity but don't buy this.
I never will again.

22 marca 2024
Opinia niezależna
Oceniono na 1 z 5

My husband was away for the night

My husband was away for the night, so I jumped on the opportunity to try this chocolate that has been catching my eye every week in sainsburys. I thrived on the fact I didn't have to justify the price tag to the other half who would complain about spending an extra 10p on a block of cheese.......I got home unwrapped it, the anticipate was overwhelming me, but it is a shame the chocolate did not do the same. After the first bite I google it to make sure it wasn't an American brand as it tastes like a cheap bar I could buy from aldi (I wanted to put a body part but trust pilot wouldn't let me) I am all for ethics and supporting a good cause, but in return they have to provide a tasty treat to reflect the price tag

14 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Rubbish customer service !!

I have tried to contact this company 5 times with ref to a complaint. This was via email, phone call and a letter.Having been promised my complaint would be a priority and be fed back to the Team and possibly be sent complementary chocolate........ no reply, This is extremely frustrating and I wont be promoting this product,

18 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Rip Off

I thought I would treat myself to an easter egg and I could not have been more disappointed, 5 very small eggs and one larger one in loads of packaging. Was definitely expecting more chocolate for the money. Even then I might have forgiven them if the chocolate was delicious but sadly it tasted cheap and rather unpleasant. How they feel they can justify the price of this egg is beyond me. My advice would be save your cash

18 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

What is all the fuss about this…

What is all the fuss about this chocolate then!
£3 for something that doesn't taste any better than a 55p bar from Lidl.
What an absolute joke!
No wonder the shelves were full! I thought they'd just been restocked, but clearly it's down to the extortionate price.
High price doesn't mean high quality!
I can't see this company surving, unless they atleast half the sale prices.
It's a very, very competitive market, taste and price is everything.

9 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Disappointing

It's really poor quality and poor flavour genuinely worst brand I've had for a while and it was a multi pack so tried several flavours. It just isn't tasty - why are other brands more tasty and better quality?

26 stycznia 2024
Opinia niezależna
Oceniono na 3 z 5

Please just make the pieces regular squares or rectangles

I had the Dark Almond & Sea Salt and 70% Dark Chocolate blocks.
Taste-wise the almond one was really good, but I was a little disappointed with the 70% dark chocolate one. Which is a shame because that's the type of block I buy on a regular basis. However my main complaint is the breakpoints being all crazy-pavement style. It makes breaking them and eating the pieces quite difficult, and when you break the pieces off they don't do so cleanly with chocolate shards going everywhere. I really want to keep buying this brand because I love chocolate but want to make at least a minimum effort to be ethical about it, but I'm not sure due to the above.

1 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Very low-quality “chocolate”

Very low-quality, over-priced chocolate that’s probably not even slavery-free.

I can name 10 everyday brands that taste far better right off the top of my head. This junk tastes like it was originally intended for the slaves of slaves.

31 grudnia 2023
Opinia niezależna
Oceniono na 4 z 5

Wonderful (only slightly inconvenient) chocolate

Wonderful chocolate, however I do wish the bars were divided into normal-shaped pieces that I could actually break off with my fingers rather than having to take a knife to it or just bite into the whole thing. Small complaint though. Great taste and setting a great example ethically speaking (even if sadly not many others follow), and reasonably priced for the quality. Baffled by others complaining of bad taste.

4 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

It’s such a shame as the concept is…

It’s such a shame as the concept is good and I like the ethics. But the chocolate itself is awful, tasteless and worse than the very cheap supermarket chocolate. I’d rather pay a bit more and buy fairtrade chocolate that actually tastes nice!

26 grudnia 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej