Really helpful customer service from Faith, who went above and beyond to get my item to me. My original order was lost by Evri, and I needed it as part of a special gift that I was giving. I requested... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... Zobacz więcej
Reakcja na opinię
Beautiful boxes, good quality & a huge range of colours & sizes. …..& the prices are very good. My original order didn’t arrive, but after a swift response from Tiny Box, another box was sent in... Zobacz więcej
Reakcja na opinię
Tiny box made the sourcing of a quality product easy. Being a small business it has been a problem up to now in finding a company who can produce us quality branded products in smaller, more affordabl... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.
Dane kontaktowe
Unit 1 & 2 Bluebell Business Estate, Sheffield Park, TN22 3HQ, Uckfield, Zjednoczone Królestwo
- 01825723832
- hello@tinyboxcompany.com
- www.tinyboxcompany.co.uk
4,8
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
First ord
First order sent wrong and 1 piece missing, boxes weren’t quite as expected. Replacement order (matchbox) arrived too late so not a great start.
17 grudnia 2025
Odpowiedź od Tiny Box Company
Thank you for the review. I am sorry that there was an issue with the order. I can see that a replacement order was sent out on the 23rd December on the 2-5 working day service with Evri and was delivered on the 27th, which was within their delivery timeframe.
Odpowiedź od Tiny Box Company
Thanks for your review!
Prompt delivery!
Prompt delivery and products were spot on 👍 So cannot fault. All good.
17 grudnia 2025
Odpowiedź od Tiny Box Company
Thanks for your review!
Great
They had just what I wanted at a good price & delivery was fast especially as just before xmas.
14 grudnia 2025
Odpowiedź od Tiny Box Company
Thanks for your review!
Perfect box
Great service. Quality box, sturdy and lovely finish too. Good range of sizes to choose from.
16 grudnia 2025
Odpowiedź od Tiny Box Company
Thanks for your review!
I ordered a flat box appx 270mm x 400 x…
I ordered a flat box appx 270mm x 400 x 40. . . It was sent in a box not much bigger without any notification of being fragile? For god sake, its an empty box and very very prone to being squashed, even fragile or don't crush on the outer packaging would have been something, . . . But nope, nothing and my box was crimped on two corners, not exactly what I wanted as a presentation box for a gift that I was putting into it,. . . . I've not contacted the Tiny box company yet due to Christmas and new year but I will be airing my views with them.
15 grudnia 2025
Odpowiedź od Tiny Box Company
Hi Anthony,
Thank you for your feedback.
We’re very sorry that your box arrived damaged and understand how disappointing this would be, especially as it was intended for a gift. While our boxes aren’t classified as fragile items, they should always be adequately protected in transit, and we apologise that this didn’t meet the standard we expect.
We did reach out to you directly, reviewed the images you kindly provided, and raised this with our warehouse team to prevent a recurrence. Although you advised you weren’t seeking a refund, we’ve issued a 50% refund as a goodwill gesture in recognition of the inconvenience caused.
We appreciate you taking the time to share your experience, as feedback like this helps us improve.
Quality product at a very reasonable…
Quality product at a very reasonable price. Excellent customer service and quick delivery. Would definitely recommend and will certainly order again in the future
12 listopada 2025
Odpowiedź od Tiny Box Company
Thanks for your review!
Odpowiedź od Tiny Box Company
Thanks for your review!
Always a timely delivery
Always a timely delivery, and a great quality product. They are an especially good choice for small-scale buyers, who are not buying in bulk. Would rate them 10/10, and I've been using them for 7 or 8 years now.
15 grudnia 2025
Odpowiedź od Tiny Box Company
Thanks for your review!
Odpowiedź od Tiny Box Company
Thanks for your review!
Beautiful boxes for gift vouchers
Beautiful boxes for gift vouchers, my clients were thrilled with them.
Thank you
15 grudnia 2025
Odpowiedź od Tiny Box Company
Thanks for your review!
The box was perfect for my needs
The box was perfect for my needs. My only criticism was that the cost of delivery was more than the item I purchased.
11 grudnia 2025
Odpowiedź od Tiny Box Company
Thank you for the review - we're really pleased to hear that the box was perfect for your needs! We appreciate your feedback regarding delivery costs.
Our delivery charges reflect the rates set by our couriers, and we don’t add any additional markup. We always aim to keep these costs as fair as possible while ensuring orders arrive safely and reliably.
Excellent! Thank you!
I have been delighted to discover Tiny Box Company in recent weeks. Excellent quality and range of products, prompt and attentive service and delivery. Perfect for my needs as a small business. Thank you!
14 grudnia 2025
Odpowiedź od Tiny Box Company
Thank you for the lovely review! We're so glad that you were pleased with the order (:
good product
good product appropriately wrapped and protected - sadly the only letdown was the use of Evri as their delivery agent who are notoriously poor
14 grudnia 2025
Odpowiedź od Tiny Box Company
Thank you for your review. We offer a choice of delivery services at checkout, including Evri, DPD, and Royal Mail, so you can select the option that best suits your needs.
Odpowiedź od Tiny Box Company
Thank you for the lovely review!
Wonderful company with quality items…
Wonderful company with quality items and great customer service. Easy to choose and order. Lots of options and designs.
12 grudnia 2025
Odpowiedź od Tiny Box Company
Thank you for the lovely review!
Odpowiedź od Tiny Box Company
Thank you for the lovely review!
10 out of 10 for service
I have to give this company a 10 out of 10 for the service they provide. Kept me informed of all stages of my order and although it was close to christmas the package arrived in 3 days.
12 grudnia 2025
Odpowiedź od Tiny Box Company
Thank you for the lovely review!
Odpowiedź od Tiny Box Company
Hi Walter,
Thank you for taking the time to leave a review.
I have checked our system and cannot see that you contacted us about this issue before leaving feedback.
I’ve reviewed your order and can confirm it was placed on Friday, 12 December, after our warehouse had closed. As we are closed over the weekend, the order was processed and dispatched on Monday, 15 December using Evri’s 2–5 working day delivery service.
Based on Evri’s tracking, delivery was completed on 20 December at 10:05am, which falls within the delivery window provided by the courier.
If you ever believe there’s a problem with your order or delivery, please contact us directly so we can investigate straight away. If an issue is found, we’re always happy to arrange a replacement or refund where appropriate.
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