Timberwise Recenzje 

340
•
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Chris Walker came again to follow up a minor woodworm issue which has since been attended to. His friendly and helpful response to our call was much appreciated, and all work has been carried out to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had to have wood worm treated in our lounge so got in touch with the Chesterfield branch. The quote we had was very reasonable and with the added benefit of 0% finance, it was almost a no braine... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We’ve had a problem with mould on an internal wall, and after lots of expensive advice from plumbers, builders & decorators we decided to call Timberwise. This really pleasant well dressed guy cal... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Contacted Timberwise regarding wet rot to timber floor joist causing floor to drop in my 2 bed terrace house. Spoke to Kerri who was very helpful and gave all details. Surveyor Mark Quinn arrived at a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Uszczelnianie
  2. również w kategorii:
  3. Firma zarządzająca nieruchomościami
  4. Ochrona przed szkodnikami

Napisane przez firmę

Timberwise are the UK’s market leading Property Care Company and that is something we are hugely proud to say. Our service offering spans nationwide with Timberwise branches across the country. Not only does this mean we can offer a quality services we are proud of to every home in England, Scotland and Wales but it also means we have critical local knowledge no matter where you live. Timberwise has been caring for properties since 1968, and have over that time built a reputation for a quality and professional service. Our professional experience is backed up by long term guarantees. We provide Property Care and Preservation services for both domestic and commercial properties so no matter what the scale of the issue may be, our experts have the knowledge and skills to make your property great again. Our services include, Basement Waterproofing, Dry Rot treatments, Wet Rot treatments, Damp proofing and Woodworm treatments amongst many more. Your property is likely to be the largest single investment you will ever make and with Timberwise you will have the peace of mind that professional excellence comes as standard. You can trust Timberwise to provide you with the ideal solution for all your property preservation needs.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

340 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 90% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(340)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very quick, friendly and efficient response

Very quick, friendly and efficient response to my survey request.

14 czerwca 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi Richard- thanks for taking the time to leave us a review. We're pleased to hear that you were happy with our service! We really appreciate the feedback, thank you!

Oceniono na 5 z 5

Gary came and gave a thorough and…

Gary came and gave a thorough and honest review of our issues and, rarely in this day and age, didn't try and sell a service that wasn't required. Thanks Gary. We shall make sure all our friends who have need of a damp service will have your details, and in many ways I hope we don't need to have to call you again..;). Well done, and thanks once again.

8 czerwca 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi Gregor- thanks for taking the time to review your experience with us. We're pleased to hear that you were happy with our service from Gary and that we were able to assist you with your damp issue. We'll be sure to pass on the kind words to him!

Oceniono na 5 z 5

Nick

Nick, Daffyd, Sam and the team worked on damp proofing our cellar kitchen in Bolton. Despite taking longer than estimated, they stuck to their original quote and the quality of work in a difficult space was exemplary. Always on time, and really good at communicating when they’d come, the team were always professional and courteous and were a great hit with the neighbours, despite it being noisy job. Many thanks to all at Timberwise!

4 maja 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi Nick- thanks for taking the time to leave us a review. We're really pleased to hear that you were happy with the service provided by Nick, Daffyd and Sam and the team. We'll be sure to pass on the kind words to them!

Oceniono na 4 z 5

We had damp proofing installed by…

We had damp proofing installed by Timberwise. The company was very efficient in arranging a surveyor & organising a date to get the work done. The technician (Carl Austin) carried out the job. He was polite, friendly & explained what the procedure entailed. He was efficient & left the site clean & tidy. I would not hesitate to recommend this company.

26 kwietnia 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi Jayne- thanks a lot for taking the time to leave us a review. We're pleased to hear that you were happy with our service and the work carried out by Carl and that we were able to help rectify your damp issue. We'll be sure to pass on the kind words to him!

Oceniono na 5 z 5

Timeberwise conducted a Wood Worm spray…

Timeberwise conducted a Wood Worm spray and Joist replacement within my sub-floor. From the initial Survey to the Works, the service provided was professional and of a high standard throughout. The Technicians Stu and Nick did a great job of ensuring the issues were rectified within good time. Also, Timberwise applied a military discount, showing the organisation's decency. Consequently, any service personel requiring these services should consider Timberwise as a first option to get a great service at a decent price.

31 marca 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi John- thanks a lot for taking the time to leave us a review. We're pleased to hear that we were able to help you out with your wood worm issue and that you were happy with our services from start to finish and would be happy to recommend us. We'll be sure to pass on the kind words to both Stu and Nick and the rest of the team!

Oceniono na 5 z 5

Great service

Great service. External walls damp proofed and one internal wall. Skirting board was removed on internal wall and replaced perfectly. Engineer very friendly and polite - took shoes off when coming into the house.

30 marca 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi Frank- thanks for taking the time to leave us a review! We're pleased to hear that you were happy with our service. Thanks for the feedback!

Oceniono na 1 z 5

Very disappointed with the work they've…

Very disappointed with the work they've done in my house. They "fixed" the bedrooms walls that had an ugly damp. They guaranteed for 10 years 😅 but after few months they finished their work the damp is back with lots of mould
Thanks a lot "great" company

25 marca 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

We would like to look into this for you, could you please respond to our Trustpilot request for more info. Thanks

Oceniono na 5 z 5

Great service

Friendly, efficient, a good job done.

15 marca 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi Jenny- thanks for taking the time to leave a review! We appreciate receiving the feedback. We're pleased to hear that you were happy with our service!

Oceniono na 5 z 5

Damp proofing work

Survey and quotation completed quickly and arrangements for damp proofing work too. Work undertaken after extensive protection of room contents by helpful staff ( Norman, Richard and plasterer Justin) over 3 days.

16 marca 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Thanks for taking the time to leave a review Kelvin and your feedback on our team.

Oceniono na 1 z 5

so if i have work done on the corner of…

so if i have work done on the corner of the house outside with pointing by another firm,are you going to come back & plaster the inside then as its suppose to be under guarentee plus it needs re-doing again after all that is done because no filler or anything has been done the guy basically plastered over a wet wall whats the sense in that?
we didnt employ you to do plastering we employed you do fix the leak, this was not told to me i have autism & was on my own on the day when the survey was done and i can guarentee the guy never told me about pointing or anything he just looked outside,came inside took pictures of the black walls & went away with the quote
i only found out about re-pointing when the actual worker came to do the job & told me after he had plastered so what should of happened is the guy should have told me that i advise us not to go through with this until the outside gets sorted the walls gonna be the same again so basically robbed of 2k thanks alot preying on vulnerable ppl

that bloke who came from another firm never even heard of drytek he had to google it and this is a guy with 0ver 30 years experience plus he said the work done should have cost around 1000 not 1900 so how you can get away with plastering a small part of a wall for nearly 2k i really done know its rediculous no way does that job cost that much pure rip off & conned

17 marca 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi Rob - Thank you for taking the time to leave a review. Having spoken with the Manager who covers your area the issue you have raised with the plastering has now been resolved. If we can be of any further help please let us know.

Oceniono na 5 z 5

Fantastic service from Timberwise from…

Fantastic service from Timberwise from start to finish. From the administration team, surveyor and the tradesmen on site carrying out the works. Would definately recommend.

10 marca 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi- thanks for taking the time to leave us a review! We're pleased to hear that you were happy with our service and would would recommend us. Thanks for the kind words!

Oceniono na 5 z 5

excellent service

Graham from the Liverpool branch was very kind and helpful-- carefully explaining the repairs needed, even when they weren't ones that timberwise does. Would definitely use them again.

3 lutego 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi Andrea- thanks for taking the time to leave a review, we really appreciate the feedback! We're pleased to hear that you were happy with our service and will be sure to pass on the kind words to Graham and everyone at the Liverpool branch. Thanks again!

Oceniono na 5 z 5

Timberwise were fantastic

Timberwise were fantastic. From the initial survey right through to the work being completed.Stuart & Nick were very efficient, fast and did a a great job. Would highly recommend.

9 lutego 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi- thanks a lot for taking the time to leave us a review. We're pleased to hear that you have been happy with our service and that you would recommend us. We'll pass on the kind words to both Stuart and Nick.

Oceniono na 5 z 5

Second occasion using Timberwise on …

Second occasion using Timberwise on another property. Excellent work carried out promptly and efficiently.

18 stycznia 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi Steve- thanks for taking the time to leave us a review. We're really pleased to hear that you have been happy with our service and that you have come back to use us once again. We appreciate the feedback!

Oceniono na 4 z 5

Great work by tradesman Steve

Great work by tradesman Steve, took the time to explain everything that he was doing and very happy with the result. Communication from the office team could have been clearer and it took 11 days for us to get our report after chasing a couple of times, rather than the advertised 5-7 days.

25 stycznia 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Thanks for taking the time to leave us a review Nick. We really really appreciate receiving the feedback. We're glad to hear that you are pleased with Steve's workmanship and service. We will make sure to pass on the kind words to him!

Oceniono na 1 z 5

Unlike other reviewers we have not been…

Unlike other reviewers we have not been able to get this company to provide simple quote for woodworm treatment. They insist on you paying for a survey first (which we’ve already had) and after asking several times for just a quote they keep pushing the survey. Bit of a scam!

3 lutego 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Thank you for taking the time to leave a review. Unfortunately, we are unable to quote for treatments without a surveyor seeing the issue in person. This is to ensure that we only quote our customers for remedial works that need to be carried out as on occasion a third party report may prove to be incorrect in its assessment of the issue. In the case of woodworm, our surveyors are only able to identify the type of beetle infestation and the extent of any damage that the infestation may have caused with a visit to the property. If we can be of any further help please let us know.

Oceniono na 5 z 5

Only company I use now for damp, woodworm etc.

We have used Timberwise South West on about 4 occasions for damp proofing, tanking work and most recently for woodworm treatment. We have always found them extremely professional, reliable and their work is of a very high standard.

In fact on the last couple occasions when we needed some work done, we went straight to Timberwise and did not look at any other company / get any other quotes. I would say their prices are competitive, but probably not the cheapest but then you get what you pay for and Timberwise work comes with a 20 year guarantee.

I wouldn’t hesitate to use them again / recommend them to someone else.

13 grudnia 2022
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Thanks for taking the time to leave a review. We'll be sure to pass your kind words onto the team.

Oceniono na 5 z 5

A great help

I had no clue where to begin with the damp issues in my home. I spoke to Lorraine who reassured me that I was doing the right thing and booked me in for a survey I cannot thank Lorraine or Timber wise enough for their help. My call and follow up correspondence have been dealt with empathetically and professionally and I am confident that any work carried out will be dealt with in the same manner. It’s such a relief to finally have some one on my side. Many thanks.

13 stycznia 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi Paula- thanks a lot for taking the time to leave us a review. We're really pleased to hear that you have been happy with the service you had received from Lorraine regarding your recent survey. We'll be sure to let her know your kind words. Thanks again!

Oceniono na 1 z 5

I cant get an answer on the phone to…Answer your phones!!!

I cant get an answer on the phone to book a survey...

9 stycznia 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Hi Andrew, apologies that you are struggling to get through to us at the moment. If you complete the form here https://www.timberwise.co.uk/request-a-survey/ I will ask one of the team to contact you directly to help you further with a survey.

Oceniono na 5 z 5

Called Timberwise to look at a patch of rot in kitchen.

Called Timberwise to look at a patch of rot on basement kitchen skirting board. Contact with Rachel to arrange the survey was prompt and professional. Tim the surveyor assessed the rot and gave excellent advice on how to tackle it. Friendly, professional and no nonsense from start to finish. Thank you Timberwise.

5 stycznia 2023
Opinia niezależna
Logo Timberwise

Odpowiedź od Timberwise

Thanks for taking the time to leave a review Nancy. Much appreciated.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej