Items shipped quickly. Order was split to allow delivery of blind before other items. Men’s Heated Jacket Fleece with Battery Pack is heats up quickly. Body length is shorter than prefer. Heat... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Website is good and product arrived a day early. The ground blind is good quality, except the 8 tent stakes provided/included are too small to hold the blind in place is windy conditions, and the sta... Zobacz więcej
We ordered our first blind in November- it was easy to set up. Lightweight. Sitting inside the blind I was actually surprised at how warm it was. We ended up ordering a second blind in December. We de... Zobacz więcej
Great product quality with excellent price point. All their gear from pop-up blinds, to heated hunting clothes, etc. is fantastic. Do not hesitate to do business with them! Highly recommend! Also, cus... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Your job is to show yourself. We take care of the rest. Start your journey with TideWe!
Dane kontaktowe
Stany Zjednoczone
- cs@tidewe.com
- www.tidewe.com
4,4
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 86% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Outstanding product/Awkward Customer Service
I have mixed feeling about TideWe. First of all, on the website, it was actually very awkward ensuring I was, indeed, ordering a Men's Large (heated jacket) because of the way it showed up in my cart. (This wasn't a huge deal.,,,just giving you feedback.) Things got frustrating after I ordered. First the heated jackets were sold out. Then I received an email they were back in stock. Then the status was backorder, with a wide, vague range of when it would be shipped. The only way to track it is by installing some random app called "Shop" (This is the part that made me mad) WHY??? Why should I have to install some random application on my phone for a (possibly) one-time order? After waiting a month wondering when this jacket would finally arrive...viola! It arrived and, although it was weeks too late for Christmas....my son absolutely loves his heated jacket. He works outdoors and a couple of his coworkers have now ordered the exact same jacket, because my son has been a walking infomercial for you.
15 stycznia 2026
Opinia niezależna
Odpowiedź od TideWe
Hi,
Thank you very much for choosing TideWe and taking the time to share your shopping experience. We attach great importance to every user's feedback and are glad to hear that your son really likes this heated jacket.
Firstly, we deeply apologize for any inconvenience you may have encountered during the purchasing process. We sincerely accept criticism that the experience of order confirmation and logistics tracking did not meet your satisfaction. We will continue to optimize the process and strive to provide you with clearer and more convenient services.
We noticed that you mentioned the issue of order status updates. The jacket you purchased is a pre-sale product, and our order confirmation email has indicated the pre-sale delivery date. However, the information may not have been conveyed clearly enough, causing anxiety during your waiting process. We are very sorry for this.
At the same time, regarding the logistics tracking method, you do not need to forcefully download any third-party applications. The logistics notification emails we send after shipment include both the order number and the tracking number. You can directly check the tracking information through the official website or channels of the courier company. We will further optimize the prompt instructions to avoid causing additional inconvenience to users.
Your feedback is crucial to us as it helps us identify issues and improve our services. We have conveyed your suggestion to the relevant departments.
Thank you again for your support and tolerance.
DON'T BUY ANYTHING FROM THIS COMPANY
DON'T BUY ANYTHING FROM THIS COMPANY. Bought two blinds pre-hunting season. Set them both up in the living room. One had a hole in it, so put it back in the box. Have probably called 10 times over 4-5 months and been assured they would take care of me. Sent emails through site as well. More recently they went so far as to ask me for photos and I sent them. Nothing. Worst customer service/warranty department I have ever interfaced with. Take your money elsewhere.
24 sierpnia 2025
Opinia niezależna
Odpowiedź od TideWe
Hi,
Firstly, we sincerely apologize for the long wait and poor experience caused to you during the after-sales processing. You have spent several months communicating repeatedly, but have not been able to successfully solve the problem, which is completely inconsistent with our commitment and standards for customer service.
We have urgently verified and focused on following up on the situation you reported. According to records, we have immediately arranged to send you a new replacement product after receiving your photos recently. If you still have any questions, please feel free to contact us directly through our customer service email, and we will prioritize handling them for you.
At the same time, we have provided serious feedback to the after-sales and warranty departments regarding the communication difficulties and processing delays you described. We will conduct a comprehensive inspection of our internal processes, strengthen team training and response mechanisms, and prevent similar situations from happening again. Your authentic experience is crucial to us and helps us realize the shortcomings that urgently need improvement in the service process.
Thank you again for your feedback and supervision. We sincerely hope to have the opportunity to make up for the inconvenience caused to you and provide you with truly reliable products and services.
Love my heated vest
Love my heated vest ! Works better than expected and it’s comfortable. Temps were in the teens yesterday and I wore my vest under my hoodie pushing snow and was very comfortable. BTW it was on medium !
12 października 2025
Two of the rods broke on my 2,man ice…
Two of the rods broke on my 2,man ice shanty. I have been waiting for a response response for a month now. Great ice fishing. I cantgo.brocken new ice shanty. Please respond.
1 stycznia 2026
Opinia niezależna
Odpowiedź od TideWe
Hi,
We sincerely apologize for the poor experience you have had and for the delay in our response regarding the broken rods on your shelter. We are truly sorry for the inconvenience this has caused.
Since we are unable to retrieve your email and order information through this public channel, we could not reach out to you proactively. To resolve this as quickly as possible, please contact us directly at our customer service email: cs@tidewe.com.
To ensure the most efficient assistance, please include the following in your email:
Your order number.
Clear photos or videos showing the product issue (such as the broken rods).
Once we receive your email, our customer service team will promptly investigate and work to provide a solution as soon as possible.
We apologize again for this unsatisfactory experience. We look forward to your email and will prioritize resolving your issue.
Odpowiedź od TideWe
Hi,
Thank you very much for taking the time to share your user experience. We are deeply sorry for the issue of "Cheaply made" that you mentioned. We are sorry that our blind did not meet your expectations, and this is by no means the experience we hope you will have.
We always value the feedback from every customer and take your suggestions seriously. Our product is designed to balance durability and practicality, but unfortunately we were unable to meet your satisfaction this time. If you are willing, we will further communicate with you via email to understand the specific situation and provide you with a proper solution.
Customer Service Email: cs@tidewe.com.
Your feedback is crucial for us to improve our products, and we will synchronize it with our quality control and production departments to continuously optimize product quality.
Thank you again for your reminder, and we look forward to providing you with high-quality products and services again.
Horrible Customer Service & Delivery
Ordered a battery pack shipped to my father's address, he never received the item. Tidewe customer service gave me the runaround and quite honestly made me feel like I was a thief or lying. Tidewe asked me to have my father check with his neighbors and have my father look around his property for the battery. Pretty impossible when there is 6 inches of snow on the ground. Kept showing me the delivery screen shot and literally made me contact the shipping company. Never in my life when I ordered any products on line was told to contact the shipping company, was waiting for Tidewe to ask me to contact the plane it may arrived on. I added the worry free protection, let me tell you was not worry free at all. Tidewe's delivery company is horrible, they do not even take any pictures of the item delivered to the shipping address you provided to them. My advice get the protection because if you don't receive your item you purchased you are pretty much out of luck. The worry free protection company (SEEL) was very professional and prompt returning my emails and questions. I ordered another battery pack but will never shop at this site again.
15 stycznia 2026
Opinia niezależna
Odpowiedź od TideWe
Hi,
Firstly, we deeply apologize for your shopping experience this time. We are very sorry to hear that the battery package you ordered for your father was not delivered smoothly, and we feel suspicious and untrustworthy during our communication.
Regarding logistics and delivery issues: We fully understand your anxiety and helplessness when logistics information is unclear and weather conditions are inconvenient. We have provided serious feedback to the relevant teams regarding this issue and will optimize the coordination mechanism with logistics partners to avoid similar situations from happening again.
Regarding customer service experience: We sincerely apologize for the lack of professionalism and trust you felt during the communication process. Our goal has always been to assist customers in solving problems to the best of our ability, rather than adding to their troubles. Your feedback has been recorded, and we will ensure that every customer in the future receives respect and efficient support.
We apologize again to you and your father for this unpleasant experience. We will make serious improvements and strive to provide a better shopping experience.
Still waiting on our heated jacket from…
Still waiting on our heated jacket from Movek(Tidewe jacket)?Ordered it 11/27/2025. Has anyone else been scammed by Movek?
27 listopada 2025
Opinia niezależna
Odpowiedź od TideWe
Hi,
Thank you very much for being willing to share this unpleasant experience with us. Firstly, we express our sincerest apologies for the disappointment and unease caused by the fact that you have not yet received the heated jacket you ordered.
After preliminary confirmation, the "Movek" ordering channel you described is not our official authorized sales platform. We are very concerned that you may have encountered fraudulent websites or third-party scams that counterfeit our brand.
This is indeed a very frustrating and infuriating thing. We fully understand your feeling of being deceived at this moment. If it were any of us, we would feel the same anxiety and dissatisfaction. We are extremely outraged by criminals who use consumers' trust in our products to commit fraud, and have started collecting relevant information to prepare for further legal action to safeguard consumer rights and the reputation of our brand.
We apologize again for your poor shopping experience. Our official channels welcome your inquiries at any time, and we look forward to the opportunity to provide you with truly satisfactory and reassuring products and services in the future.
Wishing you all the best.
Tidewe turkey vest magnets
I bought a turkey vest last season and really like it with the exception of the seat magnets. They are weak and almost worthless. I detached the seat completely and now use the vest without the seat. Is there a solution to this issue so that I can utilize the seat in the field.
5 maja 2025
Opinia niezależna
Odpowiedź od TideWe
Dear Valued Customer,
Thank you for sharing your feedback regarding your Tidewe turkey vest. We sincerely apologize for the issue you encountered with the weak seat magnets, which clearly did not meet your expectations and affected your field experience. We appreciate you bringing this matter to our attention.
Since we are unable to access your contact information or order details through this public review, we kindly request that you reach out to us directly via our official customer service email [cs@tidewe.com]. Please provide your relevant purchase information, and our support team will promptly assist you and work to resolve the issue as quickly as possible.
We highly value feedback from every user, and your input helps us continuously improve our products and services. We apologize again for the inconvenience and hope to have the opportunity to address this matter satisfactorily for you.
I got the 270 degree blind for…
I got the 270 degree blind for Christmas gift. I haven't set it up in the woods yet. But I have set it up in my living room. And with my other ground blinds, this is by far the best thing I've ever seen. My other blinds most definitely did block my view of my surroundings.. not with TideWe, once inside I can see all my surroundings like I'm not in a ground blind.
25 grudnia 2025
Opinia niezależna
Poor quality control on returns and…
Poor quality control on returns and restocking returned items.
The blind was turned inside out when received, don’t know how it got that way. I think it was returned because the previous customer couldn’t set it up.
I disassembled four hub and rod assemblies turned the blind right side out, reassembled all hubs and set blind up ok.
After inspection of the blind, I found one side curtain hook is missing. Apparently someone else identified the same issue because the loop for the missing hook had a piece of fabric tied to it.
Other than these issues I’m satisfied with the blind. Unfortunately failure to inspect returned merchandise doesn’t reflect well on your company.
18 grudnia 2025
Odpowiedź od TideWe
Hi,
Thank you very much for providing such detailed feedback and for being willing to share your experience. We sincerely apologize for the quality inspection oversight you encountered when receiving blind. We fully understand how disappointing and frustrating it can be when you open a product with high expectations only to find it flipped inside out and missing accessories. This definitely does not meet our standard of providing reliable equipment for outdoor enthusiasts.
The details you mentioned, including the blind being flipped over, one side hook missing, and the possibility of existing customers returning due to installation issues, are very valuable information for us. We have made this case a priority and immediately submitted it to our relevant departments for thorough verification. We will also strengthen the inspection process for returned products to ensure that every re listed product undergoes strict testing and is in good condition.
In order to handle blind related matters for you as soon as possible, we will proactively contact you via email. Please check your inbox.
Customer Service Department Email: cs@tidewe.com
We apologize again for our mistake in the quality inspection process. We highly value customers like you who are attentive and willing to give us opportunities for improvement, and sincerely hope that this remedy will make you feel more at ease and happy using our products in the future.
We ordered our first blind-…
We ordered our first blind in November- it was easy to set up. Lightweight. Sitting inside the blind I was actually surprised at how warm it was. We ended up ordering a second blind in December. We decided we didn’t want to move the first one so we chose to get another one. Super fast shipping- easy online ordering. Would highly recommend.
18 grudnia 2025
Great products
Great products, very well made and exactly what they say it is and even more, can't beat the price for the quality you get!
6 października 2025
The roof is cracking in front 2 to 3…
The roof is cracking in front 2 to 3 man is small can't return because bought on Amazon from different seller which I don't understand it's still their product shitty customer service email only just down right unhappy won't buy again
26 grudnia 2025
Opinia niezależna
Odpowiedź od TideWe
Hi,
Thank you very much for taking the time to share your feedback, and we express our deepest apologies for the bad experience our blind has brought you. We fully understand your disappointment and dissatisfaction upon hearing that the front part of the blind has cracked, and the sense of space in the blind has made you feel cramped. This is definitely not the experience you were waiting for when you purchased our product, and we are very sorry about it.
Secondly, regarding the issue of poor service you mentioned, we also deeply regret it. The feeling of not being able to receive effective help when you encounter difficulties must be very bad. Even if you purchase through other authorized sellers, as a brand owner, we always focus on the product experience of every end user.
In order to provide you with practical assistance and investigate the product issues you have encountered, we need your assistance so that our product technical team can conduct a professional evaluation:
Problem details and pictures: Please contact us via email and provide several clear photos of the cracked part of the blind roof, which can help our technical team quickly determine the possible cause of the problem.
Order information: In order to facilitate our product traceability, please also provide the order number of your blind.
After receiving your message, we will immediately start processing it. We will do our best to coordinate a solution for you and ensure that your issue is properly followed up.
Customer Service Department Email: cs@tidewe.com
We apologize again for this unpleasant experience.
Hunting stuff
There stuff is really good i buyed a few different things and will still order alot more if your looking for any hunting stuff go to this company
25 września 2025
One of the best blinds I’ve ever owned
One of the best blinds I’ve ever owned. I have never had deer walk as close to me setting on the ground as I do in this blind. It came within a few days after I ordered and sets up in minutes. Been outside in my deer field for two months and no leaks or sun fading.
10 października 2025
Never received order from Oct 12, 25
I ordered this chair 10/12/25 prior to hunting season. It is now 12/21/25 and I still don't have the chair. Deer season is dang near over with!!
Very disappointed. I just want my money back.
12 października 2025
Odpowiedź od TideWe
Hi,
Thank you very much for taking the time to provide us with feedback on this situation. We are deeply sorry that the chair you ordered has not been delivered yet, and as a result, we have missed the precious hunting season. We fully understand your disappointment at this moment, and we offer our sincerest apologies for it.
After receiving your feedback, we immediately conducted an urgent verification. To ensure that no details are missed, we would like to synchronize the current query status with you:
Regarding the order you mentioned: We were unable to find any order records in the system that were shipped on October 12th and included the chair you described. This is of great concern to us.
Regarding possible confusion: Based on our preliminary query, the system shows that we do have an order record related to the information you provided, but the products included are blinds. The order is displayed as successfully delivered.
In order to avoid any delay in your issue due to information bias and ensure that we can accurately solve the core problem for you, we will contact you via email, please check your inbox.
Customer Service Department Email: cs@tidewe.com
We apologize once again for the great inconvenience and terrible experience caused to you.
Great product received quickly and sets…
Great product received quickly and sets up in no time very pleased with blind
13 października 2025
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