Instant response to my dilemma of losing the email with my ticket attached They resent my ticket immediately together with a really friendly message to enjoy my event. Superb service ticket fairy... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Many times I've been in a hurry when buying tickets through the Ticket Fairy and because I'm a repeat customer, my billing informaation is safely attached in my profile, thus allowing me to purchase m... Zobacz więcej
Support was super helpful and changed the names on two of my tickets to allow for a quick an easy transfer!
BE WARNED TICKEY FAIRY ARE NOW TRYING TO ERASE ALL BAD REVIEWS AND FLAG THEM FOR DEFAMATION DO NOT USE THIS COMPANY EVER, SEE MY FLAGGED REVIEW BELOW...Paid Ticket Fairy over $450 for tickets to Timel... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The Ticket Fairy connects engaged fans with engaging live experiences, and rewards them for sharing those experiences with their friends. With low booking fees, a secure internal resale system to eliminate secondary market fraud, a world first, patent-pending rewards system, and a streamlined, frictionless checkout process, we serve thousands of customers around the world each week across the United States, United Kingdom, Australia, New Zealand, India and mainland Europe. The Ticket Fairy is a full-stack marketing and analytics solution that helps events companies to increase revenue through greater reach, more data and lowered operational costs. Running events is a huge risk. Costs can be ...
Dane kontaktowe
1800 Vine Street, 90028, Los Angeles, Stany Zjednoczone
- support@ticketfairy.com
- www.ticketfairy.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Support was super helpful and changed…
Support was super helpful and changed the names on two of my tickets to allow for a quick an easy transfer!
Great customer service
Panic over a lost ticket remedied in a flash
Instant response to my dilemma of losing the email with my ticket attached
They resent my ticket immediately together with a really friendly message to enjoy my event.
Superb service ticket fairy 🧚♀️ thank you xx
Easy to use.
Simple order process, everything clear and straightforward.
A Game-Changer for Event Management
We’ve had an outstanding experience using Ticket Fairy. From the very beginning, their team has been incredibly supportive, responsive, and genuinely invested in helping us succeed. It’s rare to come across a platform that combines powerful functionality with such a high level of personal care, but Ticket Fairy does exactly that.
What really sets them apart is the flexibility and depth of their backend. Compared to other platforms like Universe, Eventbrite, or Ticket Tailor, Ticket Fairy offers far more control and customisation, which has made a huge difference in how we manage and promote our events.
Beyond the technology, it’s the human touch that makes them exceptional. The team consistently goes above and beyond, offering guidance, quick solutions, and a level of attention that makes you feel valued as a customer.
I can’t recommend Ticket Fairy highly enough—if you’re looking for a ticketing platform that truly supports you and gives you the tools to grow, this is it.
Really responsive and quick to assist
Very high quality of the suppoer and…
Very high quality of the suppoer and always very quick answers
Was double billed and they fixed it…
Was double billed and they fixed it easily, thanks!
Thank you for getting back to me…
Thank you for getting back to me quickly and able to help me out. I really appreciate it!!
My experience was great but it would…
My experience was great but it would have been better if here were more party lights.
Very helpful changing a name on a…
Very helpful changing a name on a ticket. Would recommend using.
Their support service was very prompt
Their support service was very prompt, replying to me and addressing my issue of purchasing incorrect date event tickets and they were extremely helpful in helping me resolve it .
Thank you Ticket Fairy team .
It was really Good
It was really nice , I love everything , the place , the music . The people . I want to go more events like this , thanks for the tickets .
Very fast response that fixed the…
Very fast response that fixed the issue. Well done.
It was an easy process to get and pay…
It was an easy process to get and pay for the tickets and when I had an issue and emailed them for a refund it was quick and easy.
Easy purchasing experience and great…
Easy purchasing experience and great quick customer service! Had to get a refund for an event and it was one simple email and they refunded!
I used Ticket Fairy for the first time…
I used Ticket Fairy for the first time to purchase tickets for the Budapest Major CS2 2025, and overall I had a very positive experience.
The registration process was quick and straightforward, and buying the tickets felt safe and reliable. Everything worked smoothly, and I received my tickets without any issues. I was also pleasantly surprised by the referral program – it’s a nice bonus opportunity for users.
Another big advantage was the ability to resell tickets directly on the platform. My friend couldn’t attend the event, so he managed to resell his ticket to another friend of mine through the website. Thanks to that, I wasn’t alone at the event, which made the whole experience even better.
Customer support was also responsive and helpful whenever there were questions – that definitely deserves recognition.
The only downside, in my opinion, is that the referral reward (or bonus/refund – not exactly sure how to call it) is paid out only several months after the Budapest Major ends. That feels like a very long wait.
Overall, I would rate Ticket Fairy 4 out of 5 stars.
When I wanted to change the date I…
When I wanted to change the date I wanted to attend the show, the guidance was clear and accurate. The moment I rebooked, my refund was sent immediately.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








