Jon was very helpful dealing with what we thought was potential fraud. He got us sorted out and gave us full reassurance we are safe and sound.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Tyler was super helpful in helping me decide on what phone contract to get, proper young man with pride in his work.
Reakcja na opinię
Remi went above and beyond to get my husband the best phone at the best price. Nothing beats talking to a human being and she elevated this experience from business to pleasure
Reakcja na opinię
Awesome service from Tyler, he really helped me find a deal that met my needs while also saving money. I've really been enjoying my time with Three so far
Reakcja na opinię
Informacje dotyczące firmy
O Three UK - 3Store York
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
13 Coney Street, YO1 9QL, York, North, Zjednoczone Królestwo
- 01904674773
4,9
Doskonała
393 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Tyler really helped me set my new phone…
Tyler really helped me set my new phone up. I would have definitely had some sort of brain fart trying to do it on my own. Thank you to Alex who helped originally too. Brilliant customer service thanks lads
9 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Love this, Kirsty 💫 We're pleased Tyler got your new phone ready to go, with Alex helping get everything moving. Brilliant praise for both 💙
- Three Social Media Team
Great communication and very helpful
Great communication and very helpful
9 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hey Nathaniel, we’re so happy to know you received the best help from us! Thank you for the lovely 5⭐ review :)
— Three Social Media Team
Very helpful hand friendly experience…
Very helpful hand friendly experience with Jon.. unbiased advice
9 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hi Nadhim, thanks for the glowing feedback. We are glad to hear that Jon provided clear guidance with a warm and friendly approach, creating a memorable experience for you.
- Three Social Media Team
I used Three 5G Home Broadband for 6…
I used Three 5G Home Broadband for 6 months with only minor issues, but I have had no internet connection for the last two weeks. Support keeps asking me to wait, and now the technical team wants another week to investigate. This is the worst network experience I've had in 15 years. A complete loss of service for weeks with no clear resolution is simply unacceptable.
25 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hello Sudhakar, we know how important it is for your connection to run smoothly, and we want to help get things back on track for you. You can check for any updates or coverage details in your area here: https://bit.ly/2ThkuKd. If the issue continues, you can reach out to us here: https://bit.ly/3MQgrfW and we’ll take a closer look. Our team is available Monday to Friday, 8am–10pm, and weekends 9am–8pm.—Three Social Media Team
Jon is an asset to the company very…
Jon is an asset to the company very kind, helpful and knowledgeable. Thank you for your help today.
9 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hi Claire, thank you for your review. It's wonderful to know Jon made such a positive impact and provided the guidance you needed. We appreciate you taking the time to share your feedback.
Three Social Media Team
Very helpful member of staff
Very helpful member of staff - Luke. Very patient, informative and certai ly knew his stuff!
8 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Woohoo 🎉 What a lovely mention for Luke. It's wonderful to hear his expertise and informative support were so appreciated 💙
Three Social Media Team
Remi was very helpful in sorting what…
Remi was very helpful in sorting what we required we found her very polite ☺️
8 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hi David, thanks for the brilliant review. We are thrilled to hear that Remi provided top tier assistance in helping you find the solution for your needs and created a seamless experience throughout.
– Three Social Media Team
Very helpful and patient explained…
Very helpful and patient explained everything in plain English was very friendly would definitely recommend Remi really nice
8 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hi Deborah, thank you for your review. It's wonderful to know Remi helped make everything clear and easy to understand. We appreciate you taking the time to share your feedback. 💜
Three Social Media Team
I was able to get help with opening my first personal mobile account
I was able to get help with moving my number to my name and the staff member (Jon) was incredibly helpful with all the information to move across from my current number.
7 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hi Rob, thanks for your review. It's great to hear Jon made the process straightforward and provided the guidance needed to get everything transferred smoothly.— Three Social Media Team
Odpowiedź od Three UK - 3Store York
Hey Sally! We're so happy to hear that you consistently have a helpful experience with us! Thank you for taking the time to share your positive feedback.
If you need help from us in the future you can contact us here - Customer Support Team on 333 from a Three phone, 0333 338 1001 from any other line, or via https://bit.ly/3C43TKN.
Three
Easy information and instructions…
Easy information and instructions always polite and helpful 👌
7 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hi Frances. It's wonderful to hear that you found the information and instructions clear, and that our team was always polite and helpful. We're delighted to know you had such a positive experience!
If you need help from us in the future you can contact us here - Customer Support Team on 333 from a Three phone, 0333 338 1001 from any other line, or via https://bit.ly/3C43TKN.
Three
Odpowiedź od Three UK - 3Store York
Lovely feedback, Rachel! 🌟 We're delighted that everything went smoothly for you. 🙌💙-Three Social Media Team.
Alex provided great informative…
Alex provided great informative service, he had a professional yet relaxed approach and wasn’t pushy but helped me to make the best decision for me. I am really pleased with the product I chose and look forward to enjoying it when it arrives.
5 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hi Catherine, thank you for sharing your feedback. It's wonderful to know Alex helped make your decision feel comfortable and well informed. We’re delighted you've found the right product and hope you enjoy it when it arrives. 💜
Three Social Media Team
Jon was a fantastic help and assisted…
Jon was a fantastic help and assisted us in setting up cheaper contracts for myself and my husband and setting up 4 new contracts for my children. Couldn't have asked for better assistance. Highly recommended and will definitely be back when our contracts are finished to get another great offer.
5 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hey Sharon, thank you for the amazing 5⭐ review! 🌟 We're delighted to hear that Jon provided such outstanding support for you and your family, helping you find options that suited everyone's needs.-Three Social Media Team
Helpful and friendly staff
5 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hi Reuben, thanks for sharing your feedback. We're glad your experience was such a positive one. 💜
Three Social Media Team
Exceptional service
4 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hey Peter, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team
Odpowiedź od Three UK - 3Store York
Love hearing this, Ahme 😊 Thanks for giving Remi a lovely shout-out. Your kind feedback means a lot 💙
Three Social Media Team
Remi was so good to us
4 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hi there, thanks for this fantastic 5⭐ review! We’re thrilled to hear that Remi provided excellent support. - Three Social Media Team
The best service i got it from…
The best service i got it from remi....i recomand everyone to use three
4 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hi Rumel, we’re delighted Remi made such a strong impression and that you’d recommend our services to others. — Three Social Media Team
Very good service from Remi and crew
Very good service from Remi and crew
4 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store York
Hey Gerrard, we're so glad to hear that Remi and the team were able to help and provide you with such great support. Thank you for sharing your lovely feedback! 😊- Three Social Media Team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.