I had a complicated issue with changing Sims and contacts and was looked after by a totally brilliant customer advisor called Eryca. She is fantastic at her job - really patient, kind and professiona... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I came into the shop early looking for a data transfer for a phone I bought last month. The assistant Manager Jermaine was very helpful and the atmosphere in the store was great. I would like to thank... Zobacz więcej
Reakcja na opinię
Genesis is the best customer service in Woolwich store.she help handling my friend situation smoothly and easily.
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I recently returned from overseas and was struggling to find a contract which suited my needs. Tré, Eryca and Rohan @ 3Store Woolwich were all extremely helpful in helping set up a new phone & home Wi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Three UK - 3Store Woolwich
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
35 Powis Street, SE18 6HZ, Woolwich, London, Zjednoczone Królestwo
- 02088559033
4,9
Doskonała
159 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Taye served us very well and we are…
Taye served us very well and we are satisfied 😊
19 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
I had a very good experience with 3…
I had a very good experience with 3 Three customer service today at the Woolwich Arsenal branch. The service was smooth and organised, and Rohan was helpful and professional throughout the process. He provided clear advice and good support, and I’m happy with how everything was handled today.
19 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Rohan and Taye were brilliant
Rohan and Taye were brilliant, excellent customer service. They made our shopping experience easy and enjoyable.
16 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
Hey Heather, this is what we love to hear! We’re so happy this is the service you received, we’ll certainly be passing your feedback on. -John
Best customer service and deals
Very welcoming, professional and helpful staff. Received the best Customer Service by Tré. This is the first time I have been to a Three store and it was a pleasant experience.
15 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
Hey Vivek, we hope that the great service from Tré will inspire you to visit again whenever you need support, we'll always be glad to see you. Thanks for a brilliant review -Scott
I came in to get my daughter a new…
I came in to get my daughter a new phone, Rohan was very helpful as well as the manager, very good customer service.
13 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
Hey Yanique, that’s fabulous! We’re thrilled Rohan and our manager gave you such a fantastic experience. Thank you so much for sharing this amazing 5⭐ review! -Veronica
Fantastic service
Fantastic service! Moved from Vodafone to Three and it was a seamless experience. The assistant manager and the team were excellent.
13 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
Hi Mehmet, Thanks so much for the 5 ⭐ review. It’s great to hear your move from Vodafone to Three was such a smooth experience. Our assistant manager will be delighted to know their support made such a positive impression. -Kishan
Really enjoyed my service on store
Really enjoyed my service on store. I usually go to the Eltham branch but since it closed down, I went to the Woolwich store for some help and they were very friendly!
13 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
Hey Mrs Darkes :) We're delighted that the Woolwich Store were able to step up and give you the reliable support you were seeking -Scott
The team saved me greatly
The team saved me greatly. I had issues with my phone and they were kind and attentive to my needs. Thank you Mr Jermaine
12 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
Hi Doris, we’re delighted to hear that our team made your day! 🎉 Thank you for the amazing 5⭐ review. -Neha
Dobrinka was very helpful and detailed…
Dobrinka was very helpful and detailed in her explanation.. i was able to sort out all my issues..thank u
5 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
That's super, Bayo, we're pleased Dobrinka offered a clear explanation and resolution for you :) Thanks for the 5 stars -Scott
Am happy with their service in woolwich…
Am happy with their service in woolwich store. Jermaine and seun helped me out and make it seamless
29 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
Thanks for this amazing 5⭐ review, Mohammad. We really appreciate you taking the time to send this over to us! Great work Jermaine & Seun 🎉 -Jade
Urgent matter solved on the spot
I have received the most positive support with my last minute request regarding my contract, and the lovely staff member had also taken in consideration my every request to precision. Thank you .
1 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
Thanks for your feedback, Ludmila, and it's lovely to hear that you enjoyed great customer service with your contract query. We appreciate you taking the time to share this with us. -Michael
Odpowiedź od Three UK - 3Store Woolwich
Fantastic! Thanks for a brilliant review, Sergejs :) -Scott
Very helpfull and insightful made the…
Very helpfull and insightful made the purchase very easy good customer service
1 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
That's fabulous, Naomi, we're happy to hear it :) -Scott
Good service
The team were very patient sorting me out with my new outdoor hub
24 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
That's super exciting, James, we hope you love your hub :) We're glad you were able to take your time getting it with a patient team -Scott
Seun was a great help
Seun was a great help. Great customer service!
24 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
HI Okonkwo, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Shola is very good staff
Shola is very good staff
Very nice experience
14 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
She is reliable and nice to costumer
She is reliable and nice to costumer. Thanks you so much. Oluwashola
5 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Woolwich
That's wonderful to hear about Oluwashola. Thank you for the brilliant review, Dolapo! -Scott
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.