Spent awhile in the store,trying to sort along overdue upgrade,being dealt with professionally by Chantelle, nothing was too much trouble. Came a way with a new s26ultra.
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Lokalizacja
Zmień lokalizacjęUnit 82 Albany Mall, The Galleries, NE38 7RT Washington, North, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
10/10 customer service! Can't remember the name of the girl who helped me but she was fab! Went into store as my phone had broke and she was super helpful helping me buy and set up my new samsung S25.... Zobacz więcej
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I came into store today as my phone wouldn't switch on, from going to Vodafone and staff being so rude I just needed some help. Ebony from your team was amazing she sorted my phone for me with a simpl... Zobacz więcej
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Aimee was extremely professional in her manner she explained everything thoroughly taking her time and ensuring we were happy and understood everything about our new contract and broadband Lovely fr... Zobacz więcej
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Informacje dotyczące firmy
O Three UK - 3Store Washington
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
Unit 82 Albany Mall, The Galleries, NE38 7RT, Washington, North, Zjednoczone Królestwo
- 01914155501
4,9
Doskonała
89 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Aimee
Aimee . Very pleasant to deal with very knowledgeable and laid everything out and explained the costs
25 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
That’s awesome to hear! 🎉 We’re so pleased Aimee turned your visit into a truly memorable experience. Hope you have a wonderful day. 😊 -Prabhjeet
Was extremely informative and helpful
Was extremely informative and helpful. Lovely to talk to .
23 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Hey Wilfred, it’s wonderful to know your visit was positive and handled with care. Thanks for the 5⭐ review! -Neha
Was extremely informative and helpful…
Was extremely informative and helpful when giving information. Even wrote down the steps I needed to take to make it easier.
23 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Love this, Ayden! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead ☺️ -Kashish
Aimee was my advisor and was VERY…
Aimee was my advisor and was VERY helpful 10 out of 10 for efficiency and help.
20 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Oh wow, Ann! That’s what we call fantastic service and support. We’re so happy to hear that Aimee worked her magic, and your 10/10 truly means a lot. ☺️ -Neha
Upgrade experience.
Spent awhile in the store,trying to sort along overdue upgrade,being dealt with professionally by Chantelle, nothing was too much trouble.
Came a way with a new s26ultra.
17 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Thanks a ton for your review, Gary! 🎉 Chantelle really nailed it, and we look forward to serving you again. ☺️ -Kashish
Very helpful taking us through all…
Very helpful taking us through all stages ..Ant was excellent 👌
14 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Hey Sheila, Ant truly rocked it! We’re overjoyed that the fabulous support made your visit unforgettable and earned a brilliant 5 ⭐ -Ashifa
Great customer service
Great customer service! It was my first phone plan and Aimee walked me through everything really clearly.
13 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Hi Xander, thanks for sharing this — it’s great to hear your first plan felt easy to get started with, and that Aimee was able to guide you clearly along the way. We’re really pleased the experience left you feeling confident moving forward. -Shivam
Agent was very experienced
Agent was very experienced, helpful and professional
13 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Hi Andy. It is great to know our team provided such high-quality guidance and expertise during your recent interaction. -Kishan
Odpowiedź od Three UK - 3Store Washington
Thank you, Elaine. It’s great to hear you had such friendly and attentive customer service. We really value you sharing your experience. -Samad
Aimee from Washington store was superb
Great customer service and very knowledgeable
12 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Hi Mick, thank you for the fantastic 5⭐ review. It's great to hear your experience was smooth and informative. -Maryalex
Odpowiedź od Three UK - 3Store Washington
Hi Denise, thank you! We’re delighted to hear you had such a fantastic experience and that our team made a great impression. -Kishan
Aimee was superb
Aimee was superb, got a great tariff and handset at a very reasonable price, would highly recommend Aimee and the Washington Shop
8 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Mark, brilliant to hear Aimee delivered such outstanding support. She helped you secure a fantastic deal on both the handset and tariff, and it’s great to know the Washington team continues to impress -Manavata
Amazing service from Ant helping me…
Amazing service from Ant helping me with my issue. Thanks for being patient it is very much appreciated
6 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
That’s lovely to hear, Susan! We’re delighted that Ant was able to provide the support you needed and make the process much easier for you. We really appreciate you taking the time to share your experience. -Shivam
Great service buy friendly…
Great service buy friendly knowledgeable staff a great experience by aimee
4 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Hey there, it’s fantastic to hear how Aimee made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Popped in for a quick look and both…
Popped in for a quick look and both myself and husband came out with a new phone. So thrilled. Aimee went out of her way to help and put all the data on our new phones. Very professional and helpful. Highly recommend.
4 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Thank you for taking the time to leave this wonderful review, Marie. It’s great to hear that Aimee went above and beyond to help you both. Enjoy your new devices! 😊 -Veronica
Ebony was very helpful and pleasant
Ebony was very helpful and pleasant
Also very patient and understanding
4 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Hey Martyn, that's brilliant! We're glad to hear that Ebony was able to provide support and make the experience smooth. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
10/10 customer service
10/10 customer service! Can't remember the name of the girl who helped me but she was fab! Went into store as my phone had broke and she was super helpful helping me buy and set up my new samsung S25.
2 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Hi Kelly, thank you for the 5 ⭐! We are so happy to hear you had a great experience buying and setting up your new phone. -Suhaas
Aimee helped make upgrading my phone…
Aimee helped make upgrading my phone and contract an easy process. Available options were clear and very helpful.
2 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Nothing beats an upgrade that feels simple from start to finish. Aimee laid out the options, answered every question, and made sure you felt great about your new plan. We’re so glad the experience was such a breeze, Steven. -Ashifa
great knowledge on payments and helps…
great knowledge on payments and helps with all questions, great customer service
2 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Hey, Emma! It’s awesome to hear that we hit the mark for you. We know payment talk isn't always the most exciting, so we're glad we could make things clear and easy for you. 🥰 -Prabhjeet
Amazingly helpfully very friendly give…
Amazingly helpfully very friendly give this sales person a pay rise
2 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Washington
Thank you, Marc. We’re really glad to hear you received such friendly and helpful service. Your kind words mean a lot. -Ayesha
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.