I visited the Three store in Sutton to cancel a SIM order, and I couldn't have asked for better help. Prav was friendly, patient and clearly knew what he was doing. The store manager, Denisa, steppe... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I visited Three Mobile to change my mobile data plan, and I received outstanding service from Kate. She was very friendly, professional, helpful, and patient throughout the whole process. She explai... Zobacz więcej
Reakcja na opinię
I came into store today wanting to buy the iPhone 18 pro max, I was helped by Alexandra and she was amazing! Very knowledgable and helped me set up my plan, amazing colleague and a great experience... Zobacz więcej
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20 min wait, no one acknowledged we were there, finally get served by someone, as a customer id appreciate if someone said 'hi we are understaffed and there will be a wait'
Reakcja na opinię
Informacje dotyczące firmy
O Three UK - 3Store Sutton
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
93 High Street, SM1 1JF, Sutton, South, Zjednoczone Królestwo
- 02086439126
4,9
Doskonała
225 recenzji
Zaprasza klientów do wystawiania recenzji
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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Amazing customer service and support from Intisar
Amazing customer service and support
17 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Hi Rebeca, it is wonderful to hear that you received such amazing customer service and support from Intisar. We are thrilled to see that you had such a positive experience with our team! -Kishan
Best with store advice Intisar he help…
Best with store advice Intisar he help with my business plan and fix my few network issues.
17 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Hi Sofiya, it is great to hear that Intisar provided the best store advice to help set up your business plan and quickly resolve your network issues. Thank you for sharing your experience! -Kishan
Maryam was excellent
Maryam was excellent, very knowledgeable and helped me set up my phone
15 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Hi Margaret, it’s great to know Maryam guided you through your setup and shared clear information throughout - Three Social Media Team -Suhaas
Katherine was really good service…
Katherine was really good service helped me and my family
15 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Hey Antony! We love hearing this. Katherine brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Intisar has provided a 5 star customer…
Intisar has provided a 5 star customer service resolving a misselling contract. After raising the issue, within 30 minutes he had the problem resolved and monies had been refunded. Absolutely recommend Intisar.
11 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Hi Fernando, it’s fantastic to hear how Intisar made your visit so smooth. We’re glad he helped you feel comfortable and supported in making the right decision. Your recommendation truly means a lot to us. 🥰 -Neha
Rizwana gave us the excellent deal
Rizwana gave us the excellent deal. and we all are so happy with her service and very professional. thank you Rizwana
4 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Hi Royena, lovely to know Rizwana created such a positive outcome and helped find an option that worked well for everyone while delivering a professional experience. -Kishan
Rizwana helped me about both my esim…
Rizwana helped me about both my esim and home broadband. Thank yo so much for everything.
3 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
That’s brilliant! We’re super happy to hear that Rizwana gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha
Rizwana is the best
Rizwana is the best. She helped us and sorted our problems. Thank you 🤩
3 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Wow Rohat! 🎉 It’s wonderful to hear that Rizwana made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! -Neha
Rizwana was very efficient
Rizwana was very efficient , professional, considerate and informative. She gave us excellent customer service. Really happy and impressed by her service. Thank you darling
3 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Wow, Christine! 🎉 It’s wonderful to hear that Rizwana made your experience seamless and that everything went smoothly for you. Enjoy the rest of your day! -Neha
Excellent Service from Rizwana!
Excellent Service from Rizwana!
Rizwana provided excellent customer service while helping me switch my SIM provider and arrange my new broadband. She was knowledgeable, experienced, friendly, and proactive throughout. She took the time to explain all the available options, answered every question clearly, and helped me find the best package for my needs. Her positive attitude and willingness to help made the whole process smooth and stress free. Highly recommended!
2 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Hello Abdisalan, great to hear Rizwana made your switch and setup smooth with clear guidance and a friendly approach. Thanks for recommending and sharing your experience. -Suhaas
Great Customer service
Great Customer service! Very knowledgeable Maryam was clear, concise and explained all of the details relating to contract.
Great Customer Service! Thank you!
I was also welcome at the entrance by her colleague!
28 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Hi there, thank you so much for sharing your feedback. We’re thrilled to hear that Maryam provided such outstanding support and made everything easy to understand.-VodafoneThree Social Media Team.
Mrs Alexsandra Patronela Three store Sutton
I would like to express my sincere thanks to Alexandra Petronela from Three Store Sutton High Street , a brilliant customer service representative. She served us quickly, guided us the whole time as our phone was stolen abroad. She helped us at a difficult time when we were under a lot of stress. Everything that needed to be done at that moment, she did. When we left we felt happy and relaxed. Thank you Alexandra. Excellent service!
17 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Ivaylo! It's wonderful to hear that Alexandra was able to sort everything out and make the experience smooth. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Afaq
Excellent customer service.Rizwana was…
Excellent customer service.Rizwana was incredibly helpful,chatty,smiley,very knowledgable and getting a new phone upgrade was an effortless process.
17 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Hi, there! We're thrilled to hear that Rizwana made your phone upgrade so effortless. Our team always aims to be both helpful and welcoming. Enjoy your new phone! 🥰 -Prabhjeet
Odpowiedź od Three UK - 3Store Sutton
Hi Irina, it’s great to hear Intisar was able to support you with getting your home internet set up smoothly. -Shivam
I visited the 3 store today and Intisar…
I visited the 3 store today and Intisar was so polite and friendly and he explain everything calmly to me. He made my visit so smooth and easy and talked through each and everything so I understood everything. It was a 5 star service all over and the process was satisfying and made me happy. Thank you Intisar for making it possible.
14 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Hi Suriya, it’s great to hear about your positive visit. We're glad Intisar took the time to provide clear guidance and ensured you felt confident with every detail, making the whole process feel effortless and leaving you with a smile. -Kishan
Intisar
Intisar, best person for three store and hep for billing and refund credit happy customer.
13 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Hi Iryna, thank you for your lovely review. Really pleased to hear Intisar was able to help with your billing and credit refund. Your feedback means a lot. -Samad
Rizwana from Sutton branch was amazing…
Rizwana from Sutton branch was amazing and very helpful! She helped us with everything! Thank you Rizwana!
6 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
What a sweet 5⭐ rating, Krzysztof! We’re heartened to know this has been your experience with Rizwana. Wishing you a bright and joyful day ahead! 🌸 -Ayesha
We visited to sutton branch
We visited to sutton branch, Rizwana ma'am, very helpful highly recommended.
Thank you Rizwana
6 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Thanks for the shout-out, Jan! We’re thrilled to hear that Rizwana looked after you so well at our Sutton branch. It’s great to know you had such a positive experience with us. -Shivam
Today we visited the Sutton branch
Today we visited the Sutton branch, Rizwana ma'am was extremely marvellous and intelligent. Very professional behaviour and she helped us with what we needed. Highly recommended please ask about her to guide you through.
Mrs Ghazi
6 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
That’s the essence of amazing service! A huge thank you to Rizwana for making your time with us special, and we’re thrilled it had such a meaningful effect on you, Ghazi. What a joy it was to serve you at Sutton! Delighted to have your recommendation. -Ashifa
Today I met with rizwana bcz I had some…
Today I met with rizwana bcz I had some issues with my sim and she really helped me so kind and great experience to speak with her
5 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Sutton
Thank you for your wonderful feedback, Fareed! We’re so glad Rizwana provided such excellent support. 🌟 -Veronica
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.