Three UK - 3Store Stevenage Recenzje 

54
•
Wynik TrustScore: 5 na 5

4,8

63 Queensway, SG1 1DN Stevenage, London, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Everyone was so helpful and explained things so clearly to help me understand switching and upgrading. Kyle has always been quick to help and and is always very nice every time I have to go in

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Oceniono na 5 z 5

Kyle Manager, was super friendly. This is my second review about Stevenage Three as the service was outstanding.

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Oceniono na 5 z 5

Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as need... Zobacz więcej

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Oceniono na 4 z 5

The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I... Zobacz więcej

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Informacje dotyczące firmy

  1. Elektronika i technologia

O Three UK - 3Store Stevenage

Napisane przez firmę

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Napisane przez firmę

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Dane kontaktowe

  • 63 Queensway, SG1 1DN, Stevenage, London, Zjednoczone Królestwo

  • 01438353984

4,8

Doskonała

Wynik TrustScore: 5 na 5

54 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(54)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33 970

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service from Tyler

Great service from Tyler

15 września 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Hello Michael, we're glad Tyler could help and make things easier for you. Thank you for sharing your 5 ⭐ review. - Three Social Media Team

Oceniono na 5 z 5

Outstanding

Kyle Manager, was super friendly. This is my second review about Stevenage Three as the service was outstanding.

13 września 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Your words are a real highlight, Lidia ✨ we're pleased Kyle's friendly approach helped make your return experience another standout one at our Stevenage store 🌟

- Three Social Media Team

Oceniono na 5 z 5

Great staff who really helped address…

Great staff who really helped address our needs and talked us through the best options

13 września 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Thanks for sharing your experience, Diggins 💫 It's great to hear the team took the time to talk through your options and help you find the right fit. Your feedback means a lot 💙
Three Social Media Team

Oceniono na 5 z 5

Super easy and helpful

Everyone was so helpful and explained things so clearly to help me understand switching and upgrading. Kyle has always been quick to help and and is always very nice every time I have to go in

11 września 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Hello Lara, we're glad our store team made your upgrade journey easy to follow, and that Kyle continues to provide great service whenever you visit. - Three Social Media Team

Oceniono na 5 z 5

Kyle Asm and Salv are good men

Kyle Asm and Salv are good men. Always help with updating my phone. And always sort any bill queries.

11 września 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Hey Aubrey, it's wonderful to know that Kyle Asm, and Salv's dedication and expertise continue to give you confidence that everything will be handled smoothly, whether it's with your device or a billing query. 😊-Three Social Media Team

Oceniono na 5 z 5

Fixed my phone

Fixed my phone, brilliant!

13 sierpnia 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Awesome news, Lloyd. Happy your phone’s back up and running, and thanks for letting us know.
Three Social Media Team

Oceniono na 5 z 5

Super easy to upgrade

Super easy to upgrade. Tyler was very knowledgeable as was Elliot.
Emplained everything well and I have no doubt that they would be able to answer any questions I may have.

7 sierpnia 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

That’s fantastic, Suzanne! We’re so glad Tyler was able to provide the support you needed. Thank you so much for the 5⭐ review! – Three Social Media Team.

Oceniono na 5 z 5

Accessible and knowledgeable

Elliot solved however simple it otherwise. 100% satisfied thank you

7 sierpnia 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

What a sweet 5 star rating, Jacqueline! Elliot is truly exceptional, and we’re so happy to know she made everything right for you. Thank you for showing your loyalty with us! ☺️ — Three Social Media Team

Oceniono na 5 z 5

Very good service from Salv

Very good service from Salv. I trust him with phone contracts and he knows some Romanian language which is super. 10 stars.

1 sierpnia 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Hey, Constanta, thank you for choosing us for your phone contract. Salv will be absolutely delighted to receive your recognition. We have made sure his hard work and fantastic customer care on your mobile plan are celebrated with the team. - Three Social Media Team

Oceniono na 5 z 5

Great experience

Great experience, Tyler and Elliot from the Stevenage store were a great help and set me up with a new phone and tablet. Perfect customer service

28 lipca 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Hi Jordan, we really appreciate you taking the time to leave this review. It’s great to know that Tyler and Elliot provided the support you needed and delivered service that met your expectations.
– Three Social Media Team

Oceniono na 5 z 5

Lovely, helpful staff

The staff were all so helpful and welcoming. I was served by Elliot and I had my young baby with me and he was so patient and helpful and would explain things to make sure I heard and understood when the baby was being loud.

He helped me get the phone I wanted on a reasonable priced plan and told me all of my different options. Have been using the same store for 4 years now and always so helpful and accommodating

10 lipca 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Thank you, Rebecca. We’re thrilled Elliot and the team made your visit so comfortable and supportive. Your continued trust over the years means a great deal to us.-Three Social Media Team

Oceniono na 5 z 5

Phone issue solved!

Very helpful overall experience, everything relative to a fairly complex issue explained fairly and easily. Staff friendly and vibe seemed nice

10 lipca 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Thank you for sharing this wonderful feedback, Tom! We’re delighted to know our team made your experience so positive 😊-Three Social Media Team

Oceniono na 5 z 5

Tyler is very efficient and…

Tyler is very efficient and approachable and helpful aswell!

4 lipca 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

That’s impressive, Vivian 🎯 We’re glad Tyler’s capable support and welcoming approach stood out so positively 😊

- Three Social Media Team

Oceniono na 5 z 5

Kyle Asm

Kyle Asm, helped me with my sim upgrade and also my husband with transferring his data

15 czerwca 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

That’s impressive 🎯 Lennie. Kyle Asm handled your SIM upgrade and your husband’s data transfer with attentive care, ensuring everything was supported smoothly. Wishing you more reasons to smile today 😊 -Arvind

Oceniono na 5 z 5

Very good

Very good. Friendly Tyler went above and beyond to help us

15 czerwca 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Wow! 🎉 Amazing, Jake! It’s great to know that Tyler was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Prabhjeet

Oceniono na 5 z 5

Went into store for a three app help

Went into store for a three app help. Sorted me out. Issue was fixed

14 czerwca 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Boom 💥 Regimon. App support was handled with precision, getting everything running exactly as it should ✨ -Arvind

Oceniono na 5 z 5

Elliot and Tyler were excellent

Elliot and Tyler, plus all the other staff involved were amazing. Persistent to get us the best deal, which ended up making them more business and sales. Great stuff

11 czerwca 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Hi Stephen, an incredibly persistent effort was delivered by Elliot, Tyler, and the rest of the team to secure the absolute best deal for you, and we truly appreciate your fantastic feedback. -Kishan

Oceniono na 5 z 5

Kyle ASM

Kyle ASM, managed to sort an issue on my wifes and my phone. Been coming into store for years and they always seem to fix my issues

11 czerwca 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Hi Eric, it is wonderful to know that Kyle and the branch team consistently look after your family devices whenever you drop by, and we look forward to keeping your connectivity running smoothly for many more years to come. -Kishan

Oceniono na 4 z 5

Good customer service

The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I renewed my contract with Three and Elliot set up a new tablet for me. The set up was excellent, user friendly and tailored to needs. I was pleased with the customer service provided and would recommend the store.

1 czerwca 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Hi Deborah, thank you for sharing such a thoughtful review. It’s great to hear that Elliot was able to step in, resolve the issues you’d faced earlier, and guide you through renewing your plan with care and clarity. Knowing he set up your new tablet in a way that suited you perfectly is wonderful feedback for the team. 😇 -Prabhjeet

Oceniono na 5 z 5

Jacob solved issues very quickly

Jacob solved issues very quickly. Excellent service.

19 maja 2026
Opinia niezależna
Logo Three UK - 3Store Stevenage

Odpowiedź od Three UK - 3Store Stevenage

Thank you, Gareth. Great to hear Jacob resolved everything promptly and made things simple for you. -Suhaas

Doświadczenie Trustpilot

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