Big thanks to Sara for her outstanding customer service. She was patient, helpful, and very knowledgeable. It’s rare to get support this good nowadays!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Just want to say thank you to Nikki at The 3 shop in Staines. She was really helpful, patient, informative and professional as she explained my contract and set up my new phone.
Reakcja na opinię
Mara has been amazing since I walked inside the shop with my query. She never made feel like I was just another customer but I felt very comfortable having Mara assist me. Whole experience has been... Zobacz więcej
Reakcja na opinię
Nicki has been amazing. From the moment I walked in she made me feel welcome. She was polite and introduced herself which I thought was very professional. She mentioned all the options for me and ma... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Three UK - 3Store Staines
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
Unit 2, 66-68 High Street, TW18 4DY, Staines, London, Zjednoczone Królestwo
- 01784454556
4,9
Doskonała
115 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent Customer Service from Sara
Big thanks to Sara for her outstanding customer service. She was patient, helpful, and very knowledgeable. It’s rare to get support this good nowadays!
26 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Thank you Krishan. We’re thrilled to hear Sara made everything clear and easy for you, and it’s great to know her patience and knowledge left such a strong impression. - VodafoneThree Social Media Team
Very Happy…
Naz was so very helpful and listened to all the requirements I needed . I've come away with an excellent deal which I'm very happy with ! I will certainly recommend 3 and Naz to my friends and family . Thank you Naz and three 😁
21 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Really appreciate your feedback, Terri. It sounds like Naz provided exceptional support and made sure every detail was covered. We’re delighted you found a deal that suits you so well, and your recommendation truly means something. -Manavata
Happy with the service today from…
Happy with the service today from nicki. She was very welcoming, full knowledge and great communication. She sorted my phone and I was happy with everything. Thank you Nicki
16 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Love this, Frank! 😄 Nicki’s friendly energy and knowledge really shine through, thrilled she could sort your phone and leave you happy! -Ayesha
Just want to say thank you to Nikki at…
Just want to say thank you to Nikki at The 3 shop in Staines. She was really helpful, patient, informative and professional as she explained my contract and set up my new phone.
12 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Hi Sandra, thank you for the incredible ⭐⭐⭐⭐⭐ review. We're delighted that Nikki provided such great support and helped you with your new device at our Staines branch. Have a wonderful day.😊 -Maryalex
Amazing help from sara
Amazing help from sara, me and my son came in as as there was a problem with his sim, she helped us and answered all our extra questions. She really knows what shes doing. Amazing service.
7 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
We appreciate your feedback, Jolanta. It’s great to know that Sara guided you both through the SIM issue and provided clear answers to all your additional questions. -Manavata
Sara was amazing
Sara was amazing, she helped with all our needs and questions. Customer service to the highest standard.
7 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Thanks so much, Jakub! We’re delighted you had such a positive experience with Sara, and your kind words mean the world to our team. 😊 -Neha
Very happy with Nikki service
Very happy with Nikki service. She was patient and helping
4 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Absolutely fabulous, Lynda! We’re glad Nikki was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Fantastic customer service
Fantastic customer service. Super knowledgable, professional, patient, and kind. I bought a new phone and Naz was very helpful, going above and beyond what i expected. Recommend 100%.
2 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Yay, Isabelle! 🎉 Your kind words and 5⭐ review truly mean a lot to us. We’re pleased to hear that Naz provided such supportive service while helping you get your new phone. Enjoy every moment with your new device 😊 -Neha
Quick and knowledgeable staff
Quick and knowledgeable staff. Mara was lovely and helpful
2 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Hi Magdalena, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Mara and our team could make your experience smooth and enjoyable. -Neha
Was really quick and gave a great…
Was really quick and gave a great discount. Super happy.
2 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Amazing! That’s wonderful to hear! We’re so glad we could get things sorted quickly and find a discount that hit the mark for you. 😇 -Prabhjeet
Naz from Staines done everything…
Naz from Staines done everything properly
1 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Thanks for sharing your experience, Gobind. Naz from Staines will be delighted to hear everything was completed smoothly for you. -Manavata
Sara is not only a good sales staff but…
Sara is not only a good sales staff but also can be a good friend.
1 maja 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
That’s amazing, Hao! We really appreciate hearing that from our customers. It’s great to know you had an excellent experience with Sara. 😊 -Ayesha
Nicki has been amazing
Nicki has been amazing.
From the moment I walked in she made me feel welcome. She was polite and introduced herself which I thought was very professional. She mentioned all the options for me and made the journey seamless and easy. She is very good at her job. I was impressed and thank you for the amazing service Nicki.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Hi Fred. We’re delighted that Nicki provided such a warm and expert experience from the moment you arrived. It’s great that her clear guidance made everything feel so simple and helped you find the right fit. -Kishan
Mara you are a very nice and kind…
Mara you are a very nice and kind person
Nice to meet you
We are very glad of you
We had a nice time with you
Thank you very much
26 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
That's brilliant, Mujeeb! We're super happy to hear that Mara gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish
Odpowiedź od Three UK - 3Store Staines
Thank you for sharing this with us, Leandro. It’s great to hear that Nao made your experience so positive. -Afaq
Mara’s been very helpful
Mara’s been very helpful
Excellent service…
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Hi Philip, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Mara. -Prabhjeet
Nikki is star very helpful and…
Nikki is star very helpful and supportive
19 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Woohoo! 🎉 Amazing, Sonia! Great to know that Nikki was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Excellent service
Excellent service! Very good explanation of service. We were very impressed!
19 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Really appreciate your message, Michael. Fantastic to know the explanation was easy to follow and that the service made a strong impression. -Manavata
Outstanding service
Mara has been amazing since I walked inside the shop with my query.
She never made feel like I was just another customer but I felt very comfortable having Mara assist me.
Whole experience has been amazing and she resolved my issue.
19 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
This is fantastic to hear, Schubert! ✨ We're delighted to hear that Mara created a welcoming atmosphere, offered thoughtful support, and ensured your concerns were successfully handled. -Maryalex
Very good service Mara
12 kwietnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Staines
Thank you so much! We’re delighted to hear that Mara was able to assist you. She’s incredibly knowledgeable and helpful. -Ayesha
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.