Three UK - 3Store Southampton Recenzje 

61
•
Wynik TrustScore: 5 na 5

4,8

Unit SU45 West Quay Shopping Centre, SO15 1QD Southampton West Quay, South, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had a lovely experience today. Raisa assistance was superb. She explained everything into details went above and beyond as she helped put a screen protector on my new phone. Honestly, super friendly!... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I went into the Three store in Southampton, to ask for information on mobile broadband on behalf of my brother. And I was greeted by Carlyle, one of the stores sales advisors. I explained what I was a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had the misfortune of being pick pocketed on a recent trip and my phone was stolen. On a recent trip Melrose was very kind to me and helped me get a new device and found not only a good deal for me... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I had a sim only contract and now I took a phone contract staff were very helpful and friendly

Reakcja na opinię


Informacje dotyczące firmy

  1. Elektronika i technologia

O Three UK - 3Store Southampton

Napisane przez firmę

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Napisane przez firmę

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Dane kontaktowe

  • Unit SU45 West Quay Shopping Centre, SO15 1QD, Southampton West Quay, South, Zjednoczone Królestwo

  • 02380630105

4,8

Doskonała

Wynik TrustScore: 5 na 5

61 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(61)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34 024

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Had a lovely experience today

Had a lovely experience today. Raisa assistance was superb. She explained everything into details went above and beyond as she helped put a screen protector on my new phone. Honestly, super friendly! Excellent service. Thank you once again for being patient and accomodating with my choices. Have a lovely day!

17 października 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Hey there, thank you so much for taking the time to leave us such a fantastic 5⭐ review! 🌟 It's wonderful to know that Raisa provided clear guidance, took the time to ensure everything was set up properly, and delivered the kind of care that made a real difference to your experience. 😊- Three Social Media Team

Oceniono na 5 z 5

was helped by carlye who was very…

was helped by carlye who was very calming in my state of anxiety over my broken flip 7

5 października 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Hey Panashe, you've just made our day. It's wonderful to hear Carlye's calm and reassuring support helped put you at ease during what must have been a stressful situation. Thank you for sharing such lovely feedback.
Three Social Media Team

Oceniono na 5 z 5

Helpful Anthony

I popped in from the Isle of Wight to get my eSIM activated, despite having issues with my ID, Anthony was extremely helpful and managed to get it sorted, along with providing me with a screen protector also, very polite, professional and efficient.

1 października 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Your words speak volumes, Jordan 💙 Anthony's dedication shone through in getting everything sorted despite the hurdles, and it's wonderful to know his support and attention to detail made such a positive difference 🌟

- Three Social Media Team

Oceniono na 5 z 5

Very fantastic customer service from…

Very fantastic customer service from carlyle

30 września 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Thanks a ton, Chinnu! 🎉 We’re so glad everything went perfectly with Carlyle. See you soon! 🥰 — Three Social Media Team

Oceniono na 5 z 5

Carlyle was very helpful today when we…

Carlyle was very helpful today when we went on to the store

30 września 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

That's impressive, Justin. We're super happy to hear that Carlyle gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! - Three Social Media Team

Oceniono na 5 z 5

Enan was great thanks for helping me…

Enan was great thanks for helping me and advising me you were very helpful I hope tosee you as a manager at this store thank you again very knowledgeable and great at customer service

29 września 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Hi Inam, what an incredible compliment! 🤗 We love hearing that Enan’s expert guidance made such a fantastic impression. Having such dedicated staff is a true asset to our branch.✨ – Three Social Media Team

Oceniono na 5 z 5

Very good experience

Very good experience
With carlyle ( customer advisor)

29 września 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Thank you for your feedback, Khadija. It's great to hear Carlyle was able to help and left such a positive impression. 🌟 — Three Social Media Team

Oceniono na 5 z 5

Enan was really helpful

Enan was really helpful . He helped me to sort my concerns about my contract plan and he was very informative about the service provided by three

29 września 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Hi there 🌟 Enan's expert guidance helped clear up your contract queries and provided valuable insight every step of the way 💙

- Three Social Media Team

Oceniono na 5 z 5

Great service

Mr. Carlyle is very friendly, informative, helpful, and experienced.
Tong Hoi Lo

28 września 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Hello there, we're glad Mr. Carlyle could assist you and make sure everything was explained clearly. Thank you for your kind words. - Three Social Media Team

Oceniono na 5 z 5

Excellent as usual easy to understand…


Excellent as usual easy to understand and Enan helped me find the right deal and was easy to understand and really helpful thank you

28 września 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Thank you, Abolfazl. We’re delighted Enan made your visit such a positive experience and helped you secure a great deal. We’re always happy to help! 🥰 - Three Social Media Team

Oceniono na 5 z 5

The assistant Sunil was very helpfulful and…

The assistant was very helpfulful and set up money phone

24 września 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Hi there, thanks for the lovely review. We’re pleased to hear that Sunil delivered top tier assistance and got your device set up, ensuring you had a great experience throughout.
– Three Social Media Team

Oceniono na 5 z 5

Antony is amazing great customer…

Antony is amazing great customer service funny and very good at his job glad we was served by him today he made the visit very welcoming and fun

22 września 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Thanks for sharing your experience, Bethany. What a lovely mention for Antony. We're delighted his warm approach, humour and professional support made your visit stand out for all the right reasons.
Three Social Media Team

Oceniono na 5 z 5

Great service in store

Great service in store with very helpful staff. Overall a very good and informative experience. I will definitely be going back to change my phone over to three after the service I received.

21 września 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Hi John, what a stellar review! 🎉 It is fantastic to know your store experience hit the mark. We are excited to welcome you back and help you make a smooth transition over to our network. — Three Social Media Team

Oceniono na 5 z 5

Fantastic service from Antony and the team

Fantastic service from Antony and the team who helped me with my upgrade and made the experience enjoyable and easy

15 września 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Hey Cameron, we're glad to hear Antony was to help with your upgrade and make the whole process smooth and enjoyable. It's great to know the support you received left such a positive impression. Thank you for the feedback. 😊💚
-Three social Media team.

Oceniono na 5 z 5

Nice service nice person as a person in…

Nice service nice person as a person in general (conversation conducted in a comfortable atmosphere) full professionalism ♡♡♡:)

2 września 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Thanks for the review, 🎉 Mariusz! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team

Oceniono na 5 z 5

Antony

We came in late one evening to initially sort out our son's phone . Antony served us and was amazing . We came back the next day and he moved 4 of our phones over from personal to business lines . The amount of work Antony did for us took a few hours but he did it with great ease and explained everything to us. Antony was so great with us , his customer service , rapport and knowledge was second to none, we are very pleased !

9 sierpnia 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Love hearing this, Rachael 💫 We're delighted that Antony's expert knowledge, attentive approach and clear guidance made such a positive impact while supporting both your son's phone and moving all four lines across. Wishing you plenty of smiles ahead 😊

- Three Social Media Team

Oceniono na 5 z 5

Exactly what I needed

Exactly what I needed, helpful friendly and efficient, good value

12 sierpnia 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Hey Beverley, we’re so glad to hear that our team made your experience such a positive one. Thank you for taking the time to share your feedback. 😊
-Three Social Media Team.

Oceniono na 5 z 5

Honestly I'm happy with the service of…

Honestly I'm happy with the service of Raise.
He is really amazing calm.She deserved promotion.xx

11 sierpnia 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Hi Daniel, we truly appreciate your kind words about Raise. Thanks for taking the time to leave this 5⭐ review. – Three Social Media Team

Oceniono na 5 z 5

So into come and speak to someone in…

So into come and speak to someone in the shop. Carlyle was brilliant. Sorting everything out and answering all my questions. Thank you 🤩

10 sierpnia 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Hi Deborah, we’re pleased Carlyle took the time to answer your questions, get everything sorted, and make your visit a positive one. Thanks for the lovely feedback. — Three Social Media Team

Oceniono na 4 z 5

I had a sim only contract and now I…

I had a sim only contract and now I took a phone contract staff were very helpful and friendly

19 lipca 2026
Opinia niezależna
Logo Three UK - 3Store Southampton

Odpowiedź od Three UK - 3Store Southampton

Thanks for sharing your experience, Mama. We’re glad your move from a SIM‑only plan to a phone contract was smooth and supported by our team. We appreciate you choosing Three.
— Three Social Media Team

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