Came into store today to get a phone upgrade. Customer service is exceptional! So so thrilled to be helped by Tornia who was smiley, kind and knowledgable. I had a good laugh, had all of my questions... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Siete años con esta compañía y nunca he tenido quejas sobre el servicio, la atención siempre es respetuosa, amigable y hay soluciones verdaderas a los requerimientos. Es la razón por la que siempr... Zobacz więcej
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Really impressed with the service we received from Skye. She was welcoming, patient, and genuinely helpful, making sure everything was sorted quickly and explained clearly. Thank you Skye, excellent c... Zobacz więcej
Reakcja na opinię
I’ve always gone to the red Hill shop so accommodating every time I’ve got a problem they deal with it straight away. I can’t thank all the staff enough absolutely brilliant. I’ve been going to the... Zobacz więcej
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Informacje dotyczące firmy
O Three UK - 3Store Redhill
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
34 The Belfry Shopping Centre, RH1 1SE, Redhill, South, Zjednoczone Królestwo
- 01737761913
4,9
Doskonała
119 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Reece helped me set up data connection…
Reece helped me set up data connection on my phone that I couldn’t access, brilliant service.
12 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
That's awesome, John, we hope Reece helps you get everything sorted and up and running :) -Scott
Skye was very helpful and friendly
Skye was very helpful and friendly. She eplained everything clearly. I am very help with the service.
12 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Thanks for this amazing 5⭐ review, Mark. We really do appreciate you taking the time to send this over! Great work Skye 🎉 -Jade
Skye was very kind and helpful
8 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Hi.
Thanks! Your review is really appreciated. -Pete
Skye helped me set up my new phone as…
Skye helped me set up my new phone as my other one wasn't working quick and easy she's a star
8 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Excellent and friendly service from…
Excellent and friendly service from Skye . Set up my new phone and now already to go
7 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Hello Simone, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Amazing customer service from Reece who…
Amazing customer service from Reece who helped me set up my phone.
5 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Thanks for your feedback, Elva, and it's lovely to hear that you enjoyed great customer service from Reece in getting your phone up and running. We appreciate you taking the time to share this with us. -Michael
Excellent service.
Very reassuring welcome. Very knowledgeable & helpful. Reassuring & calm explanations of tech & possible solutions applicable to my situation. Could not have wished for or imagined receiving a better service.
23 października 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Awesome stuff. Have a wonderful day -Maxine
Reduced bill
I came in with my neighbour for her to sort out her phone, and left with a reduced bill for myself
20 października 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
We totally appreciate your 5* review, Janna- Have a nice day -Maxine
Colin - Three mobile
Colin, greeted me with a warm welcome, and was very helpful from the outset.
He was professional, and knowledgable, and able to offer options, products and services tailored to my requirements; without the hard sell. I was made to feel relaxed and at ease knowing that I was in safe hands and that I’d made the right choices.
All the term and conditions were clearly explained to me, and Colin checked that I understood them.
Colin, is an asset and credit to Three mobile and I commend him for his support and reassurance.
Thank you!
Philip
12 października 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
My great experience at Redhill 3 Shop
I saw the special deal board for phone and broadband outside the 3 Shop, and being a 3 phone user already, decided to go in and enquire. I was helped by Reece who was very helpful and guided me through everything including the pros and cons of the deal, and I chose to go ahead. The manager also helped out with signing things, and overall, this was a great experience. Reece was very positive about working for 3 and this was a good sign as well.
15 października 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Thanks for taking the time to leave a 5* review, Jonno. We're glad to hear you've had a great experience -Maxine
Helpful and friendly
Staff were super helpful and friendly.
Spoke with Colin and Sam and they were able to point me in the right direction for my contract
10 października 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Hello there.
Awesome stuff. Thanks for the feedback. -Pete
Reece was an excellent staff with great…
Reece was an excellent staff with great sense of humour.
7 października 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Good morning! Thanks for taking the time to leave a 5 ⭐review. We appreciate you and we're sure that Reece will really enjoy seeing this. Great work Reece! 🥰 -Danni
Colin helped me upgrade and resolve…
Colin helped me upgrade and resolve home broadband issue with great advice.
Thank you so much
4 października 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Hello there.
We're really glad Colin was able to resolve your broadband issue. Thanks for the review. -Pete
Thank you so much for helping me…
Thank you so much for helping me upgrade my phone contract. Colin and Akif were both amazing :))
4 października 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Hey.
Fabulous. We're so glad to hear that, Timothy. Thanks for the 5 stars. -Pete
Thank you 3 Redhill
Thank you 3 Redhill. I am visiting from Australia and bought a data pack which has worked well. On three occasions I visited the store for assistance, the staff have been fantastic and answered all my questions.
30 września 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Thanks a lot for your feedback, Paul, and we're delighted that you found the store staff to be helpful after travelling from Australia. We hope you enjoy your time here. -Michael
The team were exceptional
The team were exceptional! Thank you so much for all your info and help
29 września 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Redhill
Hey Tara, thank you so much for your 5* review -Maxine
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.