I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the las... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the las... Zobacz więcej
Reakcja na opinię
Excellent service from Sally and Louise. They were both very friendly, patient, and professional. They explained everything clearly and helped us choose the right broadband. The whole process was qu... Zobacz więcej
Reakcja na opinię
Went into Newark 3 shop yesterday with a complex issue with a new handset and account. Saw Chad, he was brilliant, knew his stuff, was patient and kind with my lack of IT knowledge, a lovely young man... Zobacz więcej
Reakcja na opinię
Everyone is always helpful when I come into Three. Louise kindly helped me set up my new phone for me. She was polite,friendly and very helpful. Three Newark goes above and beyond that's why I have st... Zobacz więcej
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Napisane przez firmę
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Napisane przez firmę

13 Stodman Street, NG24 1AT, Newark, Midlands, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Three UK - 3Store Newark
Chris and Louise were absolutely amazing fixing an issue that customer services are useless at sorting... In future go and see these guys they are spot on 👌

Odpowiedź od Three UK - 3Store Newark
Sally was very helpful in finding the best plan for me

Odpowiedź od Three UK - 3Store Newark
I came into Newark three with a complaint about Three network which has led me to missed calls etc. I was served by Sally who apologised on behalf of Three and proceeded to show me some work arounds I can do on my phone to improve the signal, I realised it was to do with 5G/4G. Sally was really friendly, patient (I’m a tad slow with tech) and provided me with a solution. All round great customer service.

Odpowiedź od Three UK - 3Store Newark
Hayley and Sally and Chris have been extremely helpful the service has been excellent would highly recommend them
THANKS

Odpowiedź od Three UK - 3Store Newark
I was in abit of a tiz on arriving as had dropped my phone and was worry about photos, Haley and chad were great from the begining, freindly, helpful and explained everything, as i know nothing about phones lol.
Got what phone was suited to my needs, i also went back in the following day to purches some new ear buds and haley set them up for me, overall very good experience and will recomend.

Odpowiedź od Three UK - 3Store Newark
Sally and the Team at Newark 3 made sure I was looked after from the moment I entered the store-to leaving with my new plans and devices all ready to go!
Very impressed with this store and service levels.
Thanks 3

Odpowiedź od Three UK - 3Store Newark
Great customer service great attitude lovely people sally Hayley 5 star reviews

Odpowiedź od Three UK - 3Store Newark
Hayley, Chris and the rest of the team are brilliant in the Newark store. They are always polite and give a warm welcome when entering the store. I wanted to go for a phone contract and they talked me through every option. Whilst I didn't pass they were very professional about the situation and advised me what I can do further and supported me with next steps!
Well done team, you should be very proud.

Odpowiedź od Three UK - 3Store Newark
Went into the store just looking at phones, I was approached by Sally who asked me questions to understand my needs. She asked who my current provider was and asked if I had 5 minutes to see if she could find me a better deal - to which Sally did! I am now saving £20 a month by switching to three! I would never have even considered switching providers! Sally is an asset to your team! Thank you so much.

Odpowiedź od Three UK - 3Store Newark

Odpowiedź od Three UK - 3Store Newark
Very helpful, good knowledge of products understand of the customer needs. worth a drive to the three shop. I did try on line but give up. Well done Three keep the shops and the knowledgeable staff . Thank you.

Odpowiedź od Three UK - 3Store Newark
Sally and Hayley in Newark store, extremely helpful and friendly.Good knowledge of products and found me a really good deal.Thank you both

Odpowiedź od Three UK - 3Store Newark
Very nice experience. Great team working together, very helpful. To be honest it was exactly they type of highend customer service the hightstreet should supply.... 5*s
Thank you !

Odpowiedź od Three UK - 3Store Newark
Fabulous service from Chad!! 😁 I was dreading going in to upgrade my phone as i have had crap service and pushy salesmen from every other shop i have been in. Chad was a refreshing change. He made me felt looked after as a customer, i could see he put in the effort to find me a decent deal and DID NOT act on the best interest of the shop rather than me, as a customer. Wow! Chad was still in training, whoever is training him up is doing a great job! Please don’t change and turn into one of those sharks with a ‘don't give a damn attitude’. I will definitely keep coming back, so will my husband, i will tell friends and family also. Thank you so much three Newark! ⭐️

Odpowiedź od Three UK - 3Store Newark
Today we were served by Chris, he was so helpful and informative of the broadband and mobile plans which made it very easy to chose. We had been served by Chris the last time we came to 3 and he is very consistent with his customer service and extensive knowledge regarding mobile devices.

Odpowiedź od Three UK - 3Store Newark
Came into the shop a couple weeks ago and was greeted by Sally. I was looking to move from EE to 3, Sally gave me some prices and was incredibly helpful explaining everything in depth so I felt in safe hands. Will be coming back soon to see Sally to move over

Odpowiedź od Three UK - 3Store Newark
Great service and helpful just need to slow down a bit a little to rushed

Odpowiedź od Three UK - 3Store Newark
Excellent service and friendly sales representatives very helpful and very easy process from start to finish. Good value for money.

Odpowiedź od Three UK - 3Store Newark
Chad is a trainee in store and greeted and engaged me beautifully this morning. First impressions are so important and Chad did not disappoint.
Both Chad and his manager (Hayley?) were quick to assist not only with my original request (Hayley showing amazing skill and knowledge, Chad clearly engaged and keen to learn from her), but ably assisted with a couple of smaller requests before my leaving the store. I was very impressed.

Odpowiedź od Three UK - 3Store Newark
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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