Ray was really really helpful - not had customer experience like that at a telco before. 5 stars
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I met Tahmid few months ago and he was great at providing me with all the info needed, was very patience and informative. I came back today and he provided me with the same high quality service as the... Zobacz więcej
Reakcja na opinię
Terrific Tahmidul… I came into store a few days ago, I was served by a very knowledgeable, short, handsome man named Tahmid. I came in enquiring about an upgrade of mine. Not only did I get an amazin... Zobacz więcej
Reakcja na opinię
Jeanne and Rayy - saints!! Best service I’ve had in a while. Kind, helpful, informative, quick!! No complaints, I wish every telecomms service provision was this stellar. Definitely will be return... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Three UK - 3Store Holborn
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
315 High Holborn, WC1V 7LZ, High Holborn, London, Zjednoczone Królestwo
- 02072428541
4,7
Doskonała
78 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I was highly impressed
I was highly impressed by the service I received by the team in this 3 store, the most loveliest staff who were so helpful and attentive.
4 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
Thanks for your feedback, Sally, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Odpowiedź od Three UK - 3Store Holborn
Thanks for this fantastic 5⭐ review, Harvey. We really do love to hear this! Hope you have a great day 😊 -Jade
Guys was very helpfull and friendly
Guys was very helpfull and friendly. Specially Ray. And Violeta was very helpfull on choosing right deal.
3 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
Thanks for your feedback, Liga, and it's lovely to hear that you enjoyed great customer service. from the team during your recent purchase. We appreciate you taking the time to share this with us. -Michael
Ray in Holbor store was amazing!
2 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
We totally appreciate your 5* review - Have a nice day -Maxine
V good customer service
1 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
We're glad you think so, Adam :) Thanks for the review! -Scott
Excellent service
26 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
Thanks for your feedback, Gleb, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. -Michael
Rayy was really helpful
Rayy was really helpful
Helped me understand my billing issue and helped upgrade all my plans to exactly what i wanted and needed.
17 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
Brilliant, Adil, thank you for the great review! We're so pleased that Rayy was able to explain everything to you and guide you towards a good upgrade :) -Scott
So helpful!
We’re visiting from Australia and needed a hand with setting up our SIM card plan. I can’t remember the guy’s name who served us but he was really nice and very helpful!! My grandfather and I left feeling positive and satisfied with the experience. Thank you!!
14 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
5*****
5*****
First good experience going to a mobile phone company store. Tahmid is an absolute legend - Super helpful, informative and friendly. Came close to closing time, and everyone was still very accommodating and had my broadband sorted in a matter of minutes. Tahmid explained everything very clearly and told me to come back if I have any problems.
14 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Good experience at Three
Rodel and his team were super helpful! Whole process of setting up broadband was super efficient.
13 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
Thanks for your feedback, Zuri, and it's lovely to hear that you enjoyed great customer service from the team with your Broadband purchase. We appreciate you taking the time to share this with us. -Michael
Odpowiedź od Three UK - 3Store Holborn
Thanks for this fantastic 5⭐ review, Runzhang. We really do appreciate it! Have a great day 😊 -Jade
I am very satisfied!
I am very satisfied with the service provided by Ray. His level of knowledge about my problem was astounding, and he offered me many excellent options. His enthusiasm is matched only by his desire to guide the client to the best choice. I congratulate the Three team for having Ray on their staff.
12 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
Thanks for your feedback, Carlos, and it's lovely to hear that you enjoyed great customer service from Ray. Your kind words make a difference, and we appreciate you taking the time to share this with us. -Michael
Great service
Great service! Happy customer.
Jeanne was very helpful!
12 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
Hi Tarik, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Excellent service
Excellent service! Gentlemen called Tahmid was super helpful, didn't try to upsell me and was great with assisting with cancelling my tablets!
10 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
Thanks for this amazing 5⭐ review, Laurel. We really do appreciate you taking the time to send this over! Great work Tahmid 🎉 -Jade
Odpowiedź od Three UK - 3Store Holborn
Thanks for this fantastic 5⭐ review, Hemant. We really do appreciate it! Have a great day 😊 -Jade
Convenient, easy, and friendly service!
Easy, didn’t try to sell me on anything more than I needed, have physical sims in stock. In and out in 5 minutes!
3 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
Thanks for your feedback, Greg, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Super happy with the service
Super happy with the service. Thank you Ray for your help.
28 października 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Holborn
That's absolutely fab, we are so glad to hear it. Ray is a star, and it's great you got the help you needed. Thanks for a super review :) -Scott
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.