Would have given 5 stars but I believe there is always room for improvement. Mariam was an excellent advisor answering all of my questions and doubts with politeness and professionalism.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sylwia is a legend! I had returned from Indonesia where I'd been using an international esim to find that my UK 3 SIM was unable to reconnect to anything. I'd tried all the tips I found online and had... Zobacz więcej
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I had a really positive experience with the sales advisors Sylwia who helped me today. From the moment I walked in, she was welcoming, friendly and approachable, which immediately made me fe... Zobacz więcej
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Great communication and got really good helped.Highly recommended.
Reakcja na opinię
Informacje dotyczące firmy
O Three UK - 3Store Gloucester
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
2 Eastgate Street, GL1 1PA, Gloucester, South, Zjednoczone Królestwo
- 01452524985
4,8
Doskonała
70 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I had a really positive experience with…
I had a really positive experience with the sales advisors Sylwia who helped me today. From the moment I walked in, she was welcoming, friendly and approachable, which immediately made me feel comfortable.
She explained everything clearly and patiently, making sure I understood my options rather than making me feel rushed or pressured. What really stood out was how naturally she built a rapport with me. We had a great conversation, plenty of banter and she was genuinely enjoyable to deal with, while still remaining professional and knowledgeable.
She listened to what I needed, answered my questions well and made the whole experience feel personal rather than like a typical sales interaction. She went above and beyond to make sure I left happy and confident with my decision.
In my opinion, she represents exactly what great customer service should look like at Three customer-focused, personable, knowledgeable, proactive and able to build genuine relationships with customers. She also has the communication skills, confidence and positive attitude that I think would make her a great asset to the team and someone with real potential to progress within the company.
A real credit to Three and a great example of how a customer experience should be handled. She deserves recognition for the way she represents the brand.
19 października 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Thank you for your lovely feedback, Maureen. It's great to know Sylwia created such a positive and enjoyable experience while helping you make the right decision. 😊 — Three Social Media Team
Lovely staff
Lovely staff, he explained everything to us as we were going along and made it an easy experience
7 października 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Hello Donna, it's great to know our team explained everything clearly and made things easy for you. Thank you for your 5⭐ review. - Three Social Media Team
Very good and helpful service from…
Very good and helpful service from Zehra she explained everything very clearly and helped me sort out all the accounts. Amazing service very happy.
1 października 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Hi Aleksandrs, it's clear Zehra's support made a real difference. Taking the time to provide clear guidance and bring everything together for you is recognition that's thoroughly earned. — Three Social Media Team
Sylwia
Sylwia, the kindest lady ever helped us choose and get 2 phones, brilliant service.
27 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Hi there ✨ Sylwia's attentive approach clearly stood out while helping you with your new phones. Your feedback speaks volumes 🌟
- Three Social Media Team
Very friendly and efficient service by…
Very friendly and efficient service by Ian.
26 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Woohoo 🎉 Brenda, We're glad Ian's prompt support and expert guidance made such a positive impression 🌟
- Three Social Media Team
Had problem with dexcon app not…
Had problem with dexcon app not installing on my phone. Ian was great in helping to install and get the device paired and working.
24 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Hello Malcolm, we're pleased Ian could help get your device connected and running smoothly. Thank you for sharing your experience and for your 5 ⭐ review. - Three Social Media Team
Very good service by zara thank you for…
Very good service by zara thank you for fixing my problem
18 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Hello Kakahama, we're pleased Zara could help get everything resolved for you. Thank you for taking the time to share your experience. - Three Social Media Team
Odpowiedź od Three UK - 3Store Gloucester
Hi Alexandra, thanks for the amazing feedback. We're delighted to hear that you're enjoying our high speed broadband connection and that you've received quick and reliable assistance, creating a smooth and seamless experience for you.
-Three Social Media Team
Sylwia is a legend
Sylwia is a legend! I had returned from Indonesia where I'd been using an international esim to find that my UK 3 SIM was unable to reconnect to anything. I'd tried all the tips I found online and had spent hours trying to talk to 3 on live chat, who told me 3 wouldn't be interested in trying to fix it as my SIM worked in other phones. Even though Sylwia realised my SIM worked in her phone she persisted and got my SIM working in my phone again 🎉 turns out it worked in another SIM slot for some reason. She even got me a new SIM and swapped my number over in case that was an issue. Thanks so much!
11 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Hi Lorna! 🌟
Thank you so much for sharing this, it’s wonderful to hear how Sylwia made your visit feel effortless and genuinely welcoming. Great service like that stays with you, and she'll be thrilled to know her care and clarity made such a difference. Your kind words shine just as brightly ✨ We appreciate you taking the time to share your experience in details, and we hope each help feels easy and enjoyable! 💛 - Three Social Media Team
It was very easy to get all necessary…
It was very easy to get all necessary informations and after that make right decision
21 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Thanks for taking the time to leave a 5⭐ review, Marcin. We're glad to hear you've had a great experience. - Three Social Media Team
This gentleman will was very pleasant…
This gentleman will was very pleasant to talk with and very helpful he was friendly and amazing
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Thank you for sharing this wonderful feedback, Sam! We’re delighted to know our team made your experience so positive 😊-Three Social Media Team
Sylwiz was so polite upgrading my home…
Sylwiz was so polite upgrading my home broadband and mobile dongle and saving me money as I had had my old one a lot of years and was starting to play up this lady took the time and was very pleasant to deal with and a credit to this store. I never write reviews but felt I have to this time as you only hear bad ones most of the time so thank you Sylwiz. You were a darling for both myself and my neibours and saving us both money aswell each month and look forward to dealing with you again in the future
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Hey there! Thanks a lot for the review. We're so glad Sylwiz could help upgrade your tech, save you money, and give you such pleasant service. See you next time! 😊 — Three Social Media Team
Will was so helpful and patient with my…
Will was so helpful and patient with my elderly grandmother and nothing was too difficult. Was a very good experience and excellent customer service.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Thank you for sharing this lovely 5⭐ review! We’re delighted Will offered such caring and patient help, making the experience comfortable for both of you.
– Three Social Media Team
Customer service was great.
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Fantastic, Kamaljeet! We’re thrilled to hear that. Thank you for taking the time to leave us a 5⭐ review! – Three Social Media Team
Zehra was really friendly and nice
Zehra was really friendly and nice. She should get promoted. Will be returning!
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Lovely, Leon! We absolutely love hearing this. We’re so glad you received the best support from Zehra, and we can’t wait to welcome you back soon! 😉 — Three Social Media Team
She made everything run smoothly and…
She made everything run smoothly and she was very welcoming! Kudos
27 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Hi Akinola 😊
Thank you for your fantastic review and support! Providing a smooth, friendly, and welcoming environment is exactly what we strive for every day.
— Three Social Media Team
Zehra was very patient and…
Zehra was very patient and knowledgeable in helping us set up our new accounts. She is a credit to the Three company. Very many thanks.
18 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Hello Alan, we’re pleased to hear Zehra made your account setup easy and provided such helpful guidance. Thank you for sharing your experience – Three Social Media Team
The young woman in the Gloucester store…
The young woman in the Gloucester store was very efficient and knowledgeable and directed me to the product I purchased her name was Zehra
2 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Hello there, we’re delighted to hear Zehra was able to help you and made your visit feel effortless – Three Social Media Team
Happy with getting into my yahoo…
Happy with getting into my yahoo account after locked out. Thanks to Ian
3 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Hi Samson 😊
Great to hear Ian got you back into your Yahoo account, being locked out is never fun!
We’re really glad everything’s working again for you.
Thanks for sharing your experience!
— Three Social Media Team
"Highly recommend speaking with Sylwia…
"Highly recommend speaking with Sylwia and Zahra today. From the second I walked in, they were incredibly friendly, gave me multiple clear options to meet my budget, and helped me save money. Top-quality service!"
Both were excellent and knowlegable.
1 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Gloucester
Hi there, thank you for the wonderful feedback and the 5 star rating. We’re delighted that Sylwia and Zahra made such a strong impression and provided excellent support throughout. Your kind words mean a lot to the team.-Three Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.