Jemimah delivered excellent service today, she made sure all my needs were met, we had a nice conversation and gave she me the best deal too. I now have home broadband and a SIM card for €36 which is... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS Edinburgh, North, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jemima and Jamie were so helpful and patient. They had the expert knowledge to fix a problem we had setting up my son’s phone. It was complicated and they took all the time needed with no stress and k... Zobacz więcej
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Was first class! Jay was awesome! Really honest and clear. Also helped my mum with phone advice. Really positive experience
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The guys at 3 are always so helpful, going above and beyond. They always make sure I get the best deal. Even when renewing a phone plan isn’t straightforward, they make it easy and remove the stress f... Zobacz więcej
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Informacje dotyczące firmy
O Three UK - 3Store Edinburgh St. James
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
Unit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS, Edinburgh, North, Zjednoczone Królestwo
- 01315572308
4,9
Doskonała
189 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Jay is nice guy he as a good customer…
Jay is nice guy he as a good customer relationship am so happy meeting him
21 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Thanks for sharing this, Ajayi. We’re glad Jay offered genuine support and made your visit feel positive, and we appreciate you taking a moment to recognise his great approach.
— Three Social Media Team
Odpowiedź od Three UK - 3Store Edinburgh St. James
Your shout‑out is WOW, Chima ✨ It's amazing to know the team set such a high standard 💙
- Three Social Media Team
Emilia helped me with all my problems
Emilia helped me with all my problems. She had a lot of patience and help me with the settings on my phone, even though I’m just a pay as you go!
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Hi María, thank you for sharing your experience. It is wonderful to hear that Emilia was so accommodating and dedicated to ensuring your device was completely set up and working perfectly.— Three Social Media Team
Was first class
Was first class! Jay was awesome! Really honest and clear. Also helped my mum with phone advice. Really positive experience
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Hi Liam, it’s great to know Jay offered genuine guidance and sound advice, while also assisting your mum with her phone. We’re pleased the overall interaction left such a strong impression — Three Social Media Team
Had a broken phone and was messed about…
Had a broken phone and was messed about by samsung and EE which was unbelievable stressful and time consuming, I then went into three mobile edinburgh and arif sorted me out with a new phone and solved all my issues
16 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Kayleigh, we’re really glad Arif was able to step in and get everything sorted after such a stressful experience. Thank you for sharing your thoughtful feedback.
— Three Social Media Team
Jemimah delivered excellent service…
Jemimah delivered excellent service today, she made sure all my needs were met, we had a nice conversation and gave she me the best deal too. I now have home broadband and a SIM card for €36 which is more than half of what I was paying before. Thanks a lot!!!
16 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Hi there, thanks for the glowing 5⭐ love. We’re thrilled to hear that Jemimah offered such attentive support, guided you through the options, and helped you secure a great value package with both broadband and a SIM as per your needs.
– Three Social Media Team
Great customer experience
Arif was very patient and got our wifi sorted without a problem would highly recommend
15 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Hey Kate, we’re glad Arif exceeded your expectations. Thank you for sharing this fantastic 5⭐ review!-Three Social Media Team
Odpowiedź od Three UK - 3Store Edinburgh St. James
Hey Aoibhe, thank you for sharing this amazing 5⭐ review! We’re thrilled Arif gave you such a fantastic experience. – Three Social Media Team
Amazing experience Jay was very…
Amazing experience Jay was very helpful and make everything so easy.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Hi Victoria,
We’re really pleased to know Jay provided such smooth and helpful support. It’s great to hear your visit went so well. Thanks for taking the time to leave a review.
– Three Social Media Team
Jay and Arif were a great help this morning! Fixing my sim issues and providing my mum with help and advice.
My experience was lovely
10 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Thanks for sharing, Georgia! 🎉 Jay and Arif clearly worked some magic with your SIM and gave your mum the best support. Hearing this truly makes our day! 🥰 — Three Social Media Team
Jemima and Jamie were so helpful and…
Jemima and Jamie were so helpful and patient. They had the expert knowledge to fix a problem we had setting up my son’s phone. It was complicated and they took all the time needed with no stress and kindness. 3 store in St James Centre Edinburgh
8 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Hey Sam, thanks for sharing your feedback. We’re really glad to hear Jemima and Jamie were so patient and knowledgeable in resolving the phone setup issue at our St James Center store. 😊
-Three Social Media Team.
Many Thanks to Jamie & Jay
Jamie & Jay were extremely helpful with helping me sort out my issue with Three Customer Service - great representatives of Three as a company and their store!
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Conor, we appreciate your excellent 5⭐ feedback. It’s great to hear Jamie and Jay guided you clearly and ensured everything was handled smoothly.
— Three Social Media Team
Odpowiedź od Three UK - 3Store Edinburgh St. James
Hey there, we’re really glad to hear Arif took great care of you. Thanks for sharing your feedback 🙌
-Three Social Media Team.
Great service by Arif
Great service by Arif. Signed up to a great plan!
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Lovely to hear, Mbwana, that Arif provided you with the very best service throughout. We’re so happy! Wishing you all the very best ahead. 😊 — Three Social Media Team
Odpowiedź od Three UK - 3Store Edinburgh St. James
We appreciate your feedback, Pablo. It’s great to know our team was able to help and leave you with such a positive impression.
– Three Social Media Team
Odpowiedź od Three UK - 3Store Edinburgh St. James
Wow, thank you, Sebastian, for the incredible feedback! 🎉 We’re over the moon that Jay could make everything effortless for you. 🙌 – Three Social Media Team
Jamie has been so helpful
Jamie has been so helpful, skill-full and fantastic helping me with everything today. His extended kindness I really appreciate. Thank you so much!
17 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Hey there, we’re really glad to hear that Jamie offered such supportive and thoughtful help throughout. Thank you for taking the time to share your feedback 😊
-Three Social Media Team.
Odpowiedź od Three UK - 3Store Edinburgh St. James
Hi there, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from us.
☺️ — Three Social Media Team
I have paid for three individual SIM…
I have paid for three individual SIM cards that cost £20 each. They all don't work, and I need this because I am going on holiday in a couple of hours. My holiday depends on this, as my family needs mobile data while outside the UK..
Trans #: 4LELPCR
Register:
1604-01
CSR Name: Jamie
User Name: Jamie
13 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Hey Sheikha, we understand how disappointing this experience has been, and how important it is to have mobile data for you and your family while travelling. As we’re unable to access account details on this platform, please reach out at https://bit.ly/3C43TKN. Our webchat team is available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. You can also call us on 333 from a Three phone, or 0333 338 1001 from any other phone. Our phone team is available from 8am to 8pm Monday to Friday, and from 9am to 6pm on weekends. They’ll be able to look into this and assist you further. — Three Social Media Team
Excellent Service
Jemimah helped me get a new phone. She was very knowledgeable and recommended a phone for exactly what i needed. Great service and didn't take long at all. I would definitely recommend!
12 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Edinburgh St. James
Hi Bryony 😊
So lovely to hear Jemimah helped you find the perfect phone so quickly. Her knowledge and friendly approach really make a difference.
Thanks for sharing your experience, she’ll be delighted with your recommendation!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.