I visited the 3 store late in the afternoon seeking advice about transferring my account to a newer iPhone given to me. Lauren was very attentive, helpful and friendly. She produced a new SIM card so... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 49 Crastor Court, Manor Walk Shopping Centre, NE23 6UT Cramlington, North, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We initially contacted Three store in Cramlington to enquire regarding broadband. Joe was extremely helpful and informative, so we headed into store to sign up. He had us organised with new broadband... Zobacz więcej
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We got served by Kacey two days ago. She was very helpful in finding us a better deal and new phones. Will be returning.
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Came into the store when Three customer service couldn’t help me over the phone. James was amazing, so helpful & sorted everything out for me easily. I was panicking so much, he didn’t bat an eyelid,... Zobacz więcej
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Informacje dotyczące firmy
O Three UK - 3Store Cramlington
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
Unit 49 Crastor Court, Manor Walk Shopping Centre, NE23 6UT, Cramlington, North, Zjednoczone Królestwo
- 01670716451
4,9
Doskonała
154 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent service by kacey
Excellent service by kacey. Very impressed
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Hey Ricky, thank you for your glowing review. It's wonderful to hear Kacey provided such excellent support. Wishing you a fantastic day. 😊- Three Social Media Team
We got served by Kacey two days ago
We got served by Kacey two days ago. She was very helpful in finding us a better deal and new phones. Will be returning.
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Hi Jacqueline, we appreciate your feedback. It’s wonderful that Kacey guided you through the options and found something that suited you perfectly. We look forward to seeing you again.
– Three Social Media Team
Odpowiedź od Three UK - 3Store Cramlington
Benjamin, thank you for the brilliant 5⭐ feedback. We’re glad Kacey’s professionalism and clear assistance made your experience stand out.
— Three Social Media Team
Odpowiedź od Three UK - 3Store Cramlington
Love this, Jennifer 💫 We’re pleased the support earned such lovely feedback 🌷
- Three Social Media Team
Sorted my problem out thank you
24 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Hey there, that’s awesome! That’s exactly what we like to hear. Thank you for your feedback. – Three Social Media Team
Transferring existing SIM to another iPhone
I visited the 3 store late in the afternoon seeking advice about transferring my account to a newer iPhone given to me. Lauren was very attentive, helpful and friendly. She produced a new SIM card so that I could use my newly acquired phone and set it up successfully so it was ready to use. She also updated and renewed two SIM contracts which I held, but had expired. A very pleasant experience, considering I have an extremely limited knowledge about current technology. Lauren was efficient, knowledgeable and resolved my queries quickly and I feel confident that she would help in the future should (when) I need it. Thank you.
22 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Hi Christine, dropping by our branch towards the end of the day turned into a smooth visit thanks to Lauren's welcoming, expert, and prompt support! Having your new handset fully set up with a fresh line and getting your existing plans updated made for a seamless experience, and we love that you left feeling completely reassured. Our team is always ready whenever you need us down the line. — Three Social Media Team
I went in to the store and Kacey…
I went in to the store and Kacey assisted me to get a new phone very impressed with her help and assistance she is an asset to your business.
20 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
This is wonderful to hear, Richard! Getting a new phone can be a big decision, and we are so glad Kacey made the process smooth and impressive for you. Thank you for choosing us! 😇
—Three Social Media Team
James was really helpful
James was really helpful, excellent experience with him
16 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Hi Rachel, we’re glad to hear James made such a positive impression and helped make your experience a smooth one. Thanks for sharing your kind feedback with us. — Three Social Media Team
Odpowiedź od Three UK - 3Store Cramlington
Thanks for the 5 ⭐ review, Adrienne! It's wonderful to know your visits are always positive and handled with care. We look forward to welcoming you again soon.
— Three Social Media Team
It got sorted by kacey very fast and…
It got sorted by kacey very fast and efficient
7 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
This made our day ✨ Lee. We’re pleased Kacey’s swift support had everything resolved in no time 🌟
- Three Social Media Team
Odpowiedź od Three UK - 3Store Cramlington
Hey George. We're delighted Kacey were able to help and make sure you got everything you needed during your visit. Feedback like this really makes our day. ☺️ - Three Social Media Team
Very efficient
Very efficient. I am 97 years old and Kacey and Kelly were amazing. My son told me to ring up but I came in to do face to face, I definitely made the right decision
7 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Hello Roy, choosing an in-person visit was a wonderful decision, and it is brilliant that Kacey and Kelly provided such seamless, top-tier guidance to make your experience completely effortless. — Three Social Media Team
Friendly and polite every time i come…
Friendly and polite every time i come into store
7 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Hi there, thank you so much for the 5⭐ review! It’s great to hear our in‑store team makes your visits feel welcoming. We're always happy to help.
Kelly was very polite thanks for…
Kelly was very polite thanks for helping me
7 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Hey Petula, thank you for your glowing review. It's wonderful to hear Kelly provided such excellent support. Wishing you a fantastic day. 😊 - Three Social Media Team
Went in for 1 new phone contract and…
Went in for 1 new phone contract and ended up with fantastic deals on 4!
3 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Hi Emma, what an incredible outcome from your store visit! We are absolutely thrilled to hear you walked away with such fantastic deals for all four contracts.— Three Social Media Team
Kacey was great
1 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Hey Philip, thanks for the feedback. We’re glad to know Kacey made your experience a positive one 🌟
-Three Social Media Team.
I went into the store in cramlington…
I went into the store in cramlington looking for a new phone, kelly and lauren both very helpful they set everything up for me, leaving very happy 🙂
21 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Hi Christine. It is wonderful to hear that Kelly and Lauren at our Cramlington store took such great care of you and made sure your new phone was completely set up before you left. We are delighted that you walked out so happy, and thank you for taking the time to share your lovely review. -Shivam
James was really helpful
James was really helpful, sorted me a new phone and transferred everything over
21 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
That’s impressive, Cath 🎯 it is wonderful that James shared such stellar care to set up your new phone and transfer all your data smoothly 🌸 -Arvind
Everything was very clear
Everything was very clear, saved me money in the process.
19 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Thanks for the 4 stars, Andrew. It’s great to hear everything was clear and that you saved some money along the way. 😄 -Kashish
James was amazing sorted my business…
James was amazing sorted my business account quick and easy
19 czerwca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Cramlington
Hi Kevin, thank you for sharing your experience! We love hearing that James provided such amazing service and sorted your business account quickly and easily. -Kishan
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.