Went into the Covent Garden store for direct support relating to a long-standing query with the customer service call team. Grace provided excellent customer service. Grace was focussed on re... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The staff at this store are beyond helpful. I am not very good with technology and needed some help understanding and swapping my phone number. I came in on two occasions for assistance and was helped... Zobacz więcej
Reakcja na opinię
I was served by a handsome young gentleman called Zayd. He solved my problem I've been to many stores with really easily, explained everything in detail and made me feel valued as a customer at Three... Zobacz więcej
Reakcja na opinię
Asem was incredibly helpful and insightful. He was full of information and helped me upgrade my phone with a friendly and supportive attitude. Couldn’t rate the Three store in Covent Garden staff hig... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Three UK - 3Store Covent Garden
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
24 Long Acre, WC2E 9LZ, Covent Garden, London, Zjednoczone Królestwo
- 02072401344
4,8
Doskonała
77 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very helpful and efficient!
She was really helpful, and I urgently needed my esim and it got activated immediately!
12 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Hi Kashvi, we appreciate you taking the time to leave this review. Thanks for your feedback and we’ll make sure this is passed on! -John
Perfect Customer services from Jo
Perfect Customer services from Jo. Merry Christmas and happy new year!! 100% Recommended
12 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Hey Bryan, this is what we love to hear! We’re so happy this is the service you received, we’ll certainly be passing your feedback on. -John
Odpowiedź od Three UK - 3Store Covent Garden
Hello Stuart, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Asem (Covent Garden) was super helpful…
Asem (Covent Garden) was super helpful and polite. Great service
10 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Hey Peter :) Thank you for writing a great review for Asem, we're pleased you both had a good conversation. -Scott
Definitely recommend!!
Had such lovely girls help me find headphones as mine had just died. Had such a warm welcome and super fun to talk to while waiting :) definitely recommend coming here!
Big help from Yas, Esther and Jo!
8 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Hi Miya, thank you for sharing your experience! We’re delighted to hear you had a pleasant visit at our store and found the help you needed. We truly appreciate your 5-star review! 😊 -Arvind
Grace was very helpfull with Porting my…
Grace was very helpfull with Porting my number thanks!!!
3 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Easy as pie!!!
Easy as pie!!!
Grace with the glasses and Jo were really lovely and helpful, quick and efficient service. A great branch!!
2 grudnia 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
This is what we like to hear, James. Thanks for the 5⭐ review! Great work Grace & Jo 🎉 -Jade
Great service
Great service, helped troubleshoot a key issue on the spot!
29 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Grace was amazing thanks for the top up
12 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Thanks for this fantastic 5⭐ review, Vipul. We appreciate you taking the time to send this over! Well done Grace 🎉 -Jade
Grace is wonderful
10 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Hello Josh, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Staffs are very helpful and…
Staffs are very helpful and knowledgeable, especially Grace. She helped me to renew my contract.
10 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
We're thrilled Grace could help you, Brennda. Thank you very much for your great review :) -Scott
Great service
Max was really helpful and provided excellent service to me. He helped resolve the issue with my phone and mobile service connection issue
7 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Lovely team
Came to ask for some phone help, the team fixed my issue and were so kind
7 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very helpful and personable
The staff were really helpful and understanding having just had my partners phone stolen they were a big help.
5 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Thanks for this amazing 5⭐ review, David. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Amazing people!!
Amazing people!!! They have made a very stressful day better for me. Great asset for your company.
5 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Grace was so helpful 🩷
3 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Thanks for your feedback, Lily, and it's lovely to hear that you enjoyed great customer service from Grace. We appreciate you taking the time to share this with us. -Michael
Zayd was a really helpful advisor…
Zayd was a really helpful advisor instore. He helped me get the best deal I could have, even gave my wife a good discount while he was at it. To top it up he gave me some money back for me and my wife. A gem to the company. Thank you
1 listopada 2025
Opinia niezależna
Odpowiedź od Three UK - 3Store Covent Garden
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.