Really friendly and helpful service. Not pushy at all in terms of trying to add unwanted extras, went above and beyond trying to help keep costs to a minimum. Pip was great!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Pip is an absolute assest to your team. They were so helpfull, kind and answered all my questions and sorted all my worries and concerns
Reakcja na opinię
All the staff in, Alice, Tom, and Jess, were super helpful and gave me great advice for all the questions I had! The advisor I bought from had especially amazing customer service, his name was Liam. 5... Zobacz więcej
Reakcja na opinię
Heidi in Brighton's Three store - so very helpful, lovely and kind. Made the process of me upgrading a phone very easy and hassle free and also helped me without hesitation with another enquiry! Makes... Zobacz więcej
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Informacje dotyczące firmy
O Three UK - 3Store Brighton (Western Road)
Napisane przez firmę
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Napisane przez firmę
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Dane kontaktowe
211 Western Road, BN1 2BA, Brighton, South, Zjednoczone Królestwo
- 1273721941
4,8
Doskonała
66 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Really friendly and helpful service
Really friendly and helpful service. Not pushy at all in terms of trying to add unwanted extras, went above and beyond trying to help keep costs to a minimum. Pip was great!
20 października 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hey Chris, you've just made our day. What a fantastic shout-out for Pip. We're delighted their friendly, no-pressure approach helped you find the right option while keeping your costs down. Thanks for sharing such wonderful feedback and the recommendation.
Three Social Media Team
Poor service, avoid at all costs.
Absolutely abhorrent service and poor quality hotspot router. We signed with 3 given our building had limited options. As students we needed decent download speed, and was promised that during our consultation, but reached 500kb/s on a good day. Not to mention we had nothing at all for the first month. We took four separate trips to the store but they could provide little to no help in person, and would consistently redirect us to a customer survive number that we couldn’t get a response from given that our phones weren’t with the same provider.
We have been misinformed about the duration of our contract, with it never being made known that we had to cancel over the phone after the agreed term or it would become rolling. There was confusion from customer service that we had in fact ‘cancelled our subscription’, yet another payment was removed from our account.
Also very convenient to mention a possible fine for any damage on the router, which again, was impossible to return to any local 3 stores.
Very disappointed. Students especially - avoid at all cost.
16 października 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hi Rose, 😔 we're sorry to hear about your experience with the connectivity in your area, which led to the cancellation of your Home Broadband service. As this is a Social Media platform, we're unable to discuss account-specific details here.
Please contact our team via Live Chat at https://bit.ly/3C43TKN 💬. Our advisors are available 08:00 to 22:00 Monday to Friday and 09:00 to 20:00 Saturday and Sunday and will be happy to review this for you. 😊
- Three Social Media team.
Pip is an absolute assest to your team
Pip is an absolute assest to your team. They were so helpfull, kind and answered all my questions and sorted all my worries and concerns
7 października 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hi Abigail, thanks for taking the time to leave such wonderful feedback! We're thrilled to hear that Pip provided brilliant support and made you feel completely at ease by answering all your questions. 🥰 - Three Social Media Team
My partner and I came in looking to get…
My partner and I came in looking to get a new contract for our Sims. Pip helped us and was really friendly and personable. They made the experience really easy and quick. No notes, couldn't be better.
25 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hey Thomas, hearing how Pip's sweetness, care, and the great deal offered made your visit so memorable truly captures the heart of what we strive for. ☺️ - Three Social Media Team
Excellent service in person
Leon (I'm guessing this is his name from my receipt?), was so so helpful and really knowledgeable. Such a great service. Thanks mate!
16 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hi there, thanks for the amazing feedback. We're glad to know that Leon delivered skilled assistance throughout and helped create a smooth and seamless experience for you.
- Three Social Media Team
Three Amazing Customer Service
All the staff in, Alice, Tom, and Jess, were super helpful and gave me great advice for all the questions I had! The advisor I bought from had especially amazing customer service, his name was Liam. 5 stars!
14 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hey Hannah, we're glad to hear the team was able to provide the support and guidance you needed during your visit. It's great to know all your questions were answered and that the service you received left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media team.
Amazing and professional customer…
Amazing and professional customer service! The team was friendly, helpful, and made the whole experience smooth and stress-free. Highly recommended!
31 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hey there! We appreciate your feedback, Nelly. It’s great to know our team made you feel cared for and supported throughout the whole experience. 🤗 — Three Social Media Team
Very patient today Pip
Very patient today Pip! Thank you for helping me!
9 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hi Alice, we’re delighted to hear that our team made your day! 🎉 Thank you for the amazing 5⭐ review. - Three Social Media Team
Pip was excellent
Pip was excellent, knowledgeable, helpful and use language I could understand. This person isof true value to your shop and company
8 września 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Cheers for the lovely feedback, Andrew! 🤗 Ensuring our customers feel genuinely supported and leave with total clarity is always our top priority. Pip did a magnificent job guiding you through everything. 📱 – Three Social Media Team
The staff in your Brighton Western…
The staff in your Brighton Western Road, stop or incredibly helpful, especially PIP
30 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hi there, reviews like yours mean a lot to us. We're pleased Pip and the Brighton Western Road team delivered an experience that stood out. Thank you for sharing your feedback, and we wish you all the best. 💜
Three Social Media Team
Alice was wonderful and very helpful to…
Alice was wonderful and very helpful to deal with in the three store in Brighton. Very knowledgeable and informative about anything and everything I needed to know. Thanks again Alice.
29 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
That's impressive, Lewis 🎯 We're delighted that Alice's expertise and attentive approach brought real clarity, ensuring every query was covered with care. What a wonderful mention for our Brighton team 💙
- Three Social Media Team
Speaking to Alice at the Brighton…
Speaking to Alice at the Brighton branch was incredibly straight-forward. Quick and easy, welcoming and advised me a deal that best suited me. Massive thank you and would recommend.
29 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Your shout‑out is WOW, Joshua ✨ We're pleased that Alice's welcoming approach and expert guidance helped you find the right fit with ease. Your recommendation says it all 💙
- Three Social Media Team
Tom was brilliant,he answered all my…
Tom was brilliant,he answered all my questions patiently and his friendly kind nature was very helpful with his very good communication skills I'm really thankful for positive three experiences from Churchill square Brighton thank you so much Tom
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hey Onca, we’re really pleased to hear that Tom from our Churchill Square Brighton store made your visit such a positive one. Thank you for the lovely feedback 😊
-Three Social Media team.
My customer advisor pip was very…
My customer advisor pip was very outgoing and very understanding and made my day by helping me couldn't be happier with the service provided
21 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
That's impressive, Zack 🎯 Delighted to hear Pip's positive attitude and attentive care helped turn the day around so wonderfully 🌟
- Three Social Media Team
Jared was exceptionally helpful
Jared was exceptionally helpful. He helped me to resolve all my issues and if I ever need to visit again I will be sure to see him again. Thank you
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Thanks so much for the great review, Krasimir! We’re glad Jared supported you and gave you such a positive experience. 🌟 – Three Social Media Team
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hi Finn, we appreciate you taking the time to leave a review. It’s great to know Adrian provided the assistance you needed. We’re glad the experience was a positive one.
– Three Social Media Team
Kayleigh was beyond helpful.
Kayleigh was beyond helpful.. she was absolutely fantastic and made my experience completely stress free and reassured me throughout the whole process
8 sierpnia 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hello Anne, it's great to hear Kayleigh helped make the process smooth for you. – Three Social Media Team
Brilliant service as always especially…
Brilliant service as always especially Adrian the branch manager.
28 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hey Tom! We’re thrilled to hear Adrian made your visit such a positive experience. 🌟 — Three Social Media Team
Reliable and knowledgeable
We spoke to a really helpful man (can’t remember his name but he had a nose ring), who gave us really good advice and tips for our abroad trip and replacement phone, couldn’t recommend more!
27 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hi Leo, recognizing your kind words about the helpful team member with the nose ring and the great advice he shared for your abroad trip and replacement phone, it is fantastic to hear such a strong recommendation. — Three Social Media Team
Kayleigh was very nice and helpful
Kayleigh was very nice and helpful. Took the time to explain my new phone. Thank you very much
22 lipca 2026
Opinia niezależna
Odpowiedź od Three UK - 3Store Brighton (Western Road)
Hey Donnamarie, thank you for the 5⭐ review! It’s wonderful to know Kayleigh provided such great support.
Three Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.