Threadless Recenzje 

808
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This was one of the most pleasant shopping experiences I've had in long time. In the age of automated response and robot answering service, Threadless maintains the most important element of human int... Zobacz więcej

Oceniono na 5 z 5

When my tee was reported as "delivered" by the post office, but not on my door step as claimed, I reached out to Threadless to see if there was any insurance number I could use to file a claim. They w... Zobacz więcej

Oceniono na 1 z 5

Ich war wirklich ein Fan und habe über die Jahre bestimmt 60-100 Shirts bestellt. Während ich immer noch Stücke aus der ersten Bestellung habe waren die letzten drei Bestellungen ehrlich gesagt Mül... Zobacz więcej

Oceniono na 3 z 5

Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply. Update: following submission of this review Threadle... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Odzież z nadrukami
  2. Sklep odzieżowy

O Threadless

Napisane przez firmę

Threadless exists to help artists succeed.

For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.

But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.

At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.

Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.

Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- help@threadless.com.

Let’s make great together.

Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

808 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 90% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(808)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 32

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

5 star customer service

I ordered some Steven Rhodes shirts and the print and shirt quality were great. I wanted to leave a review because of the great customer service experience when I had made a mistake with my own order. The got back to me right away and they were so kind and amazing. Thank you.

25 maja 2023
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

We are so happy to hear you had a great experience. Thank you for sharing!

Oceniono na 1 z 5

Terrible quality (lose threads etc)

Terrible quality (lose threads etc), freight cost not visible until the end of checkout, got hit with import taxes because it was shipped from the US, unable to cancel order even though I tried to do it less than 5 minutes after placing it.

1 marca 2023
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Thanks for your review and we're sorry to hear about the issues with your order. That definitely sounds like something may need to be escalated with the manufacturer to ensure you receive a shirt that matches your expectations. If you haven't already, can you reach out to our support team at help@threadless.com? They'll be more than happy to escalate this issue and do what we can to either get you a correct replacement or reimburse you for your defective purchase.

Oceniono na 1 z 5

Ordered 4 shirts with the same design. All with different print size and position

Ordered 4 shirts with the same design, but all of them look different and nothing like the original design.
First I ordered 2 shirts with the same design. When they arrived with the print in the wrong size and position, I contacted threadless and they assured me that this shouldn't have gone through the QA process and that they would send 2 new free of charge. I finally received the 2 new shirts, but they have the exact same issues as the last 2 shirts. Wrong position and size of the print. The fact that the shirts costs 66 USD each is absolutely crazy when the printing is SO bad. I dont know how its possible to fu.ck up a print so simple 4 TIMES!

3 maja 2023
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Hello Nilas,

Thanks for your review and we're sorry to hear about the issues with your order and replacement. That definitely sounds like something may need to be escalated with the print to ensure you receive a print that matches your expectations. If you haven't already, can you reach out to our support team at help@threadless.com? They'll be more than happy to escalate this issue and do what we can to either get you a correct replacement or refund you for your defective purchase.

Oceniono na 4 z 5

Great shirts but confusing review.

The tee shirts were a hit with my grandson. However the review they asked me about do posted the wrong shirts.

19 kwietnia 2023
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Thanks so much for the kind words and we're so happy to hear your grandson loved the shirts! We will pass along the feedback about the review request displaying the wrong products.

Oceniono na 5 z 5

I wish to report a stellar experience…

I wish to report a stellar experience with Threadless Customer Service and their products. I had a problem order, part of which was due to my lack of complete understanding about some sizing matters, and they not only educated me as to how to better make an order which would work for me, but quickly sent new shirts. I couldn't be more pleased with how well I was treated, as well as happy with my purchase.

2 kwietnia 2023
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Thanks so much for sharing your experience, and we're so happy to hear our amazing Customer team was able to help get you the size you needed. Enjoy!

Oceniono na 5 z 5

Very nice support team and quality

Very nice support team and quality products.

I made my shop when they just had started the "personal shop" website years ago.

Back then a person who bought my stickers got them in an incorrect color (wasn't enough blue) and contacted them, and very fast they sent them new ones for free in correct colors. Mistakes like these can happen to any printing company, especially in the beginning, and they took care of it very professionally.

TIPS: If you get a "defect" product by any printing company, then contact the company before you complain by doing reviews, they could help you, and by informing them about it then they should be able to learn from their mistakes and prevent it from happening again.

17 marca 2023
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Thanks so much for the kind words and we're so happy to hear you've been satisfied with your Threadless Artist Shop experience! We're definitely happy to help fix any print defects that do pop up, and help any customer or artist with any issue.

Oceniono na 1 z 5

TWO faded shirts and a missing one!

I ordered a Nathan Pyle cartoon t-shirt on Threadless as a Christmas present for my daughter in Nov 2022. It arrived in early Dec but it was faded! What was supposed to be Earth (you know, blue and green) was light grey and dark grey.

I wrote to them and they apologised and said they would send me another. At the end of Jan 2023, I wrote them to say I never received a second shirt so they were nice enough to send out another but said it would be the last.

I JUST received it last week. Four months after my initial order. And it is ALSO FADED! Exactly the same as the first one! So my daughter has two faded shirts of the same design and no proper present! I had been so excited to get this for her but it has been one huge disappointment.

Their customer service was quick in replying emails and polite, but unfortunately quite ineffectual.

17 marca 2023
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Hello Joyce,

Thanks for your review and we're sorry to hear about the issues with your order and replacement. That definitely sounds like something may need to be escalated with the print to ensure you receive a print that matches your expectations. If you haven't already, can you reach out to our support team at help@threadless.com? They'll be more than happy to escalate this issue and do what we can to either get you a correct replacement or reimburse you for your defective purchase.

Oceniono na 1 z 5

Three months late with an order and…

Three months late with an order and then when it finally arrived today the print is awful. Faded and parts of the image missing. Just the worst.
EDIT:
I have emailed them, as their response has suggested, and messaged on twitter.

Zero response.

EDIT 2: they’ve just edited their response to say that they did email me. Which they did finally do - after my first edit. Very sneaky of them to change their response to make it seem like they had emailed me beforehand.

Their advise was to ‘throw the item away, or donate it’. Seems extremely wasteful to me. Also no one is going to want a printed jumper where half the print is missing. Appalling customer service and appalling company. I do not consider this a successfully resolved issue, the way they seem to be patting themselves on the back for not delivering a quality product on time or of any quality at all is disgraceful.

11 lutego 2023
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Hello there,

Thanks for reaching out and we're so sorry about the delay with shipping and the trouble with the print on your tee. We did receive your emails and Twitter communication, and it looks like you were able to work with Josh and Amanda from our support team for ways to resolve this issue. We are so sorry for the inconvenience with the delay and also your unhappiness with the product you received, and we're sharing your feedback with both our shipping team and printing team so we review what went wrong and make improvements moving forward. Thank you for alerting us to this issue, and let us know if there's anything more we can do to help.

Oceniono na 4 z 5

I met this website on 2011

I met this website on 2011, but I order just one time and I am really happy to see how they have grown. I have been ordering from them since last year and all my products had amazing quality. The only problem is that shipping times sometimes are really long.

25 listopada 2022
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Thanks so much for the kind words and continuing to support independent artists with us!

Oceniono na 5 z 5

Best people

Best people! They really hooked me up and I was admittedly kind of a pain in the butt

1 listopada 2022
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Hello Jeff,

Thank you so much for taking the time to leave a review! We're so appreciative of your kind words and happy we could help.

Oceniono na 1 z 5

They sent me a wrong product twice!

They sent me a wrong product twice!
I am never using threadless again

7 września 2022
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Hello there,

Thank you for taking the time to leave a review and sorry to hear you twice received the wrong item. That is not typical and we see that Amanda from our Shop Support Team is currently looking into this to see what happened there. She'll do everything she can to investigate and make things right. Our apologies again for the trouble!

Oceniono na 1 z 5

Steep downhill

Long time customer since 2006. They started out with great fabric quality and silkscreen prints. I own 13 year old shirts that still look good. But a few years ago, that changed.

Today the print fades after the first few washes and disappears fast. Quality of the shirts has gone bad too.

My last order was my final one. "Hand wash in cold water" my a**. Just produce a decent quality again. Your shirts used to survive years of machine washing at 90-100°F without losing shape or print.

12 sierpnia 2022
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Hello there,

We're sorry to hear about your unhappiness with your recent Threadless orders. The prints on your tees certainly shouldn't be fading like that. I wasn't able to find an order or a support inquiry with the information in your review. Could you email our Help Team at help@threadless.com with your order number? We appreciate you sharing your feedback with us and giving us a chance to make it right.

Oceniono na 1 z 5

Poor printing

The print washed off after first wash - on cool!

I used to use them alot years ago until their prints got bad so tried them again after a couple of years and sadly the quality really has deteriated.

Contacted them three times and still no responce.

Bad print and bad service

26 lipca 2022
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Hello Simon,

Thank you for taking the time to leave a review! We're sorry to hear about the trouble with those prints deteriorating. That shouldn't be happening and, although rare, is typically a result of the print not being left to cure for long enough before shipping.

We see that Kitty from our Help Team has picked up your email and has arranged for a replacement to be sent out free of charge. If there's anything else we can help with, do let us know!

Oceniono na 1 z 5

These are terrible

These are terrible. After a few washes the print will come off.

Total rip off

2 lipca 2022
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Hello Duncan,

We're sorry to hear about the trouble with the prints you received from us. That certainly shouldn't be happening and may be a result of those tees not being left to cure for long enough before shipping.

I wasn't able to find an order or a support inquiry with the information in your review. Could you email our Help Team at help@threadless.com with your order number? We can then get to work on replacements as soon as possible. We appreciate you sharing your feedback with us and giving us a chance to make it right.

Oceniono na 5 z 5

The support was really great!

The support was really great. After my sweater arrived and was unfortunately too small, I received another sweater in the size larger free of charge. I would definitely order again.

22 kwietnia 2022
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Hello Janika,

We're sorry to hear that sweatshirt wasn't the right fit, but glad to hear we could get you set up with the right size! Do let us know if there's ever anything else we can help with.

Oceniono na 5 z 5

I just wanted to give a shout-out to…

I just wanted to give a shout-out to Grace. She gave the best customer service I've ever experienced. The shirts initially came too small, but Grace helped me through the process of picking out a different size and shirt style, and she was very responsive, courteous, and patient through the whole process. It seemed like she wanted me to get the right shirts as much as I did. Thanks so much, Grace!

13 kwietnia 2022
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Hello Kevin,

Thank you so much for sharing your experience working with Grace from our Help Team! We're always happy to help and are glad we could get you set up with the right size tees. Do let us know if there's ever anything else we can help with!

Oceniono na 5 z 5

Responsive and courteous CX

The most expensive item I ordered on my last order did not fit me as expected. I contacted the customer service and they sent me out a new version in a different size free of charge. They were courteous and responsive; I started corresponding with a human less than 24 hours after I sent my first message.

7 kwietnia 2022
Opinia niezależna
Logo Threadless

Odpowiedź od Threadless

Hello there,

Thank you so much for the kind words! We're always happy to help and glad that Julie Anna from our Help Team could get the right size sent out to you. Do let us know if there's ever anything else we can help with!

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