This was one of the most pleasant shopping experiences I've had in long time. In the age of automated response and robot answering service, Threadless maintains the most important element of human int... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
When my tee was reported as "delivered" by the post office, but not on my door step as claimed, I reached out to Threadless to see if there was any insurance number I could use to file a claim. They w... Zobacz więcej
Ich war wirklich ein Fan und habe über die Jahre bestimmt 60-100 Shirts bestellt. Während ich immer noch Stücke aus der ersten Bestellung habe waren die letzten drei Bestellungen ehrlich gesagt Mül... Zobacz więcej
Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply. Update: following submission of this review Threadle... Zobacz więcej
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Informacje dotyczące firmy
O Threadless
Napisane przez firmę
For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.
But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.
At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.
Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.
Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- help@threadless.com.
Let’s make great together.
Dane kontaktowe
Stany Zjednoczone
- help@threadless.com
- www.threadless.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
5 star customer service
I ordered some Steven Rhodes shirts and the print and shirt quality were great. I wanted to leave a review because of the great customer service experience when I had made a mistake with my own order. The got back to me right away and they were so kind and amazing. Thank you.

Odpowiedź od Threadless
Terrible quality (lose threads etc)
Terrible quality (lose threads etc), freight cost not visible until the end of checkout, got hit with import taxes because it was shipped from the US, unable to cancel order even though I tried to do it less than 5 minutes after placing it.

Odpowiedź od Threadless
Ordered 4 shirts with the same design. All with different print size and position
Ordered 4 shirts with the same design, but all of them look different and nothing like the original design.
First I ordered 2 shirts with the same design. When they arrived with the print in the wrong size and position, I contacted threadless and they assured me that this shouldn't have gone through the QA process and that they would send 2 new free of charge. I finally received the 2 new shirts, but they have the exact same issues as the last 2 shirts. Wrong position and size of the print. The fact that the shirts costs 66 USD each is absolutely crazy when the printing is SO bad. I dont know how its possible to fu.ck up a print so simple 4 TIMES!

Odpowiedź od Threadless
Print and quality of the shirt is awesome. Fantastic customer service
The print and quality of the shirt is awesome. The company also made the size exchange extremely easy. Great quality and service all around!!

Odpowiedź od Threadless
Great shirts but confusing review.
The tee shirts were a hit with my grandson. However the review they asked me about do posted the wrong shirts.

Odpowiedź od Threadless
I wish to report a stellar experience…
I wish to report a stellar experience with Threadless Customer Service and their products. I had a problem order, part of which was due to my lack of complete understanding about some sizing matters, and they not only educated me as to how to better make an order which would work for me, but quickly sent new shirts. I couldn't be more pleased with how well I was treated, as well as happy with my purchase.

Odpowiedź od Threadless
Very nice support team and quality
Very nice support team and quality products.
I made my shop when they just had started the "personal shop" website years ago.
Back then a person who bought my stickers got them in an incorrect color (wasn't enough blue) and contacted them, and very fast they sent them new ones for free in correct colors. Mistakes like these can happen to any printing company, especially in the beginning, and they took care of it very professionally.
TIPS: If you get a "defect" product by any printing company, then contact the company before you complain by doing reviews, they could help you, and by informing them about it then they should be able to learn from their mistakes and prevent it from happening again.

Odpowiedź od Threadless
TWO faded shirts and a missing one!
I ordered a Nathan Pyle cartoon t-shirt on Threadless as a Christmas present for my daughter in Nov 2022. It arrived in early Dec but it was faded! What was supposed to be Earth (you know, blue and green) was light grey and dark grey.
I wrote to them and they apologised and said they would send me another. At the end of Jan 2023, I wrote them to say I never received a second shirt so they were nice enough to send out another but said it would be the last.
I JUST received it last week. Four months after my initial order. And it is ALSO FADED! Exactly the same as the first one! So my daughter has two faded shirts of the same design and no proper present! I had been so excited to get this for her but it has been one huge disappointment.
Their customer service was quick in replying emails and polite, but unfortunately quite ineffectual.

Odpowiedź od Threadless
Three months late with an order and…
Three months late with an order and then when it finally arrived today the print is awful. Faded and parts of the image missing. Just the worst.
EDIT:
I have emailed them, as their response has suggested, and messaged on twitter.
Zero response.
EDIT 2: they’ve just edited their response to say that they did email me. Which they did finally do - after my first edit. Very sneaky of them to change their response to make it seem like they had emailed me beforehand.
Their advise was to ‘throw the item away, or donate it’. Seems extremely wasteful to me. Also no one is going to want a printed jumper where half the print is missing. Appalling customer service and appalling company. I do not consider this a successfully resolved issue, the way they seem to be patting themselves on the back for not delivering a quality product on time or of any quality at all is disgraceful.

Odpowiedź od Threadless
I met this website on 2011
I met this website on 2011, but I order just one time and I am really happy to see how they have grown. I have been ordering from them since last year and all my products had amazing quality. The only problem is that shipping times sometimes are really long.

Odpowiedź od Threadless
Best people
Best people! They really hooked me up and I was admittedly kind of a pain in the butt

Odpowiedź od Threadless
They sent me a wrong product twice!
They sent me a wrong product twice!
I am never using threadless again

Odpowiedź od Threadless
Steep downhill
Long time customer since 2006. They started out with great fabric quality and silkscreen prints. I own 13 year old shirts that still look good. But a few years ago, that changed.
Today the print fades after the first few washes and disappears fast. Quality of the shirts has gone bad too.
My last order was my final one. "Hand wash in cold water" my a**. Just produce a decent quality again. Your shirts used to survive years of machine washing at 90-100°F without losing shape or print.

Odpowiedź od Threadless
Poor printing
The print washed off after first wash - on cool!
I used to use them alot years ago until their prints got bad so tried them again after a couple of years and sadly the quality really has deteriated.
Contacted them three times and still no responce.
Bad print and bad service

Odpowiedź od Threadless
These are terrible
These are terrible. After a few washes the print will come off.
Total rip off

Odpowiedź od Threadless
The support was really great!
The support was really great. After my sweater arrived and was unfortunately too small, I received another sweater in the size larger free of charge. I would definitely order again.

Odpowiedź od Threadless
I just wanted to give a shout-out to…
I just wanted to give a shout-out to Grace. She gave the best customer service I've ever experienced. The shirts initially came too small, but Grace helped me through the process of picking out a different size and shirt style, and she was very responsive, courteous, and patient through the whole process. It seemed like she wanted me to get the right shirts as much as I did. Thanks so much, Grace!

Odpowiedź od Threadless
Responsive and courteous CX
The most expensive item I ordered on my last order did not fit me as expected. I contacted the customer service and they sent me out a new version in a different size free of charge. They were courteous and responsive; I started corresponding with a human less than 24 hours after I sent my first message.

Odpowiedź od Threadless
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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