The Small House has a fantastic team of really helpful, considerate staff. They've excelled themselves in every which way, from their gorgeous products to their prompt communications to their custom... Zobacz więcej
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Zobacz, co mówią recenzenci
I have bought several item's from The Small home and the quality of every item I have bought is excellent! This company is defenetly one my favourites,I hope you can expand your range over time becau... Zobacz więcej
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The slippers I purchased are really lovely…….can’t wait to wear them in the colder weather. I have to say Anna was extremely helpful to me as I had to send my first pair back as they were too big…... Zobacz więcej
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I had a query before purchasing which was handled speedily and efficiently and the product itself is really lovely. Beautiful quality and superbly made. My order was also delivered speedily. All in al... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Slow + Mindful + Sustainable The Small Home is a capsule collection of beautifully crafted lifestyle, clothing and interior pieces, each as individual as the talented people who make them.
Dane kontaktowe
London, Zjednoczone Królestwo
- www.thesmallhome.co.uk
4,7
Doskonała
341 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The Small House has a fantastic team of…
The Small House has a fantastic team of really helpful, considerate staff. They've excelled themselves in every which way, from their gorgeous products to their prompt communications to their customer service.
I can't recommend this company highly enough.
A huge THANK YOU!
27 lipca 2026
Opinia niezależna
Odpowiedź od The Small Home
Hi Carol,
Thank you so much for your incredibly kind and generous words. Your feedback truly means a great deal to us.
We’re so pleased to hear that you’ve enjoyed both our products and your experience with our team—it’s something we care deeply about, so your comments are especially appreciated.
Thank you again for your recommendation and support. It really does mean the world to us.
With our warmest wishes,
The Small Home Team
Absolutely love the stuff I bought from…
Absolutely love the stuff I bought from here. Great service too.
29 maja 2026
Odpowiedź od The Small Home
Hi Lucy,
Thank you so much for your lovely review. We’re delighted to hear how much you love your purchases and that you’ve been happy with our service.
It’s wonderful to have you back at The Small Home; we truly appreciate you choosing us again. We hope you enjoy wearing your Organic Cotton Block Print Sarong and Bandana, and we look forward to hearing from you again in the future.
With warmest wishes,
The Small Home Team
As ever the products are amazing and…
As ever the products are amazing and the service excellent. The Small Home is wonderful for home, personal treats and presents.
1 lipca 2026
Odpowiedź od The Small Home
Hi Carolyn,
Thank you so much for your continued kind words—it truly means a great deal to us to hear from you again.
We’re so pleased you’re enjoying both our products and service, and we’re especially grateful for your ongoing support. It’s always a pleasure assisting you, and we hope your latest addition is just what you needed to complete your cushions beautifully.
With our warmest thanks,
The Small Home Team
The slippers I purchased are really…cosy! Luv them!!
The slippers I purchased are really lovely…….can’t wait to wear them in the colder weather. I have to say Anna was extremely helpful to me as I had to send my first pair back as they were too big………the size smaller are perfect and soo comfy, can’t wait for colder weather!
29 czerwca 2026
Odpowiedź od The Small Home
Hi Valerie,
Thank you so much for your wonderful review. It’s been such a pleasure assisting you, and we’re absolutely delighted to hear how happy you are with your Viola slippers.
We’re so glad we were able to find the perfect fit for you in the end, and that they’re feeling comfortable—perfect for when the weather turns cooler.
Thank you again for your kind words and for placing your trust in us. It really does mean a great deal, and we hope you enjoy wearing your slippers for many seasons to come.
With warmest wishes,
The Small Home Team
Lovely products !
The products arrived quickly. The cotton bath mats are really pretty and of excellent quality.
24 czerwca 2026
Odpowiedź od The Small Home
Hi Kathryn,
Thank you so much for your lovely review. We’re delighted to hear you’re pleased with your Hand-Woven Diamond Mats and that you love the quality and design.
It’s wonderful to know they’ve arrived safely and quickly, and we hope they bring a beautiful touch to your home.
Thank you again for choosing The Small Home, and we hope to welcome you back again soon.
With warmest wishes,
The Small Home Team
Beautiful but sadly the Small size was too big
Beautiful gillet and a fabulous colour - beige. Sadly I had to return it as it was too big. I’m a size 8 and the small was just too big
24 czerwca 2026
Odpowiedź od The Small Home
Hi Stephanie,
Thank you so much for your lovely review. We’re delighted to hear how much you liked the colour and quality of the gilet.
We’re sorry the sizing wasn’t quite right for you, but we really appreciate your feedback—it’s incredibly helpful. We’ll keep an eye out for your return and will make sure everything is processed as smoothly as possible.
Thank you again for your kind words, and we hope to welcome you back again in the future.
With warmest wishes,
The Small Home Team
Fantastic!
I had a query before purchasing which was handled speedily and efficiently and the product itself is really lovely. Beautiful quality and superbly made. My order was also delivered speedily. All in all…..delighted!
1 lipca 2026
Odpowiedź od The Small Home
Hi Maggie,
Thank you so much for your wonderful review. We’re so pleased we could help with your query ahead of your purchase, and that you’re delighted with your Freya Sheepskin Mules.
It’s lovely to hear they’ve met your expectations for comfort and quality—that means a great deal to us. We’re also glad your order reached you quickly and smoothly.
Thank you again for your kind words, and we hope to welcome you back again soon.
With warmest wishes,
The Small Home Team
Great communication, quality product and service
Great communication and service. Beautiful product. Great quality with a dust bag too
29 czerwca 2026
Odpowiedź od The Small Home
Hi Joanne,
Thank you so much for your lovely review. We’re delighted to hear you were happy with the communication, service, and the quality of your Freya Mules.
We’re so pleased you appreciated the dust bag too—it’s those little details we love to include.
We’d love to welcome you back again soon.
With warmest wishes,
The Small Home Team
I am so pleased with both my purchases…
I am so pleased with both my purchases .
Also very pleased to work with a small company again
Delivery also excellent
26 czerwca 2026
Odpowiedź od The Small Home
Hi Veronica,
Thank you so much for your lovely review. We’re so pleased to hear you’re happy with both of your purchases.
It really means a lot to have your continued support, and we’re delighted your delivery experience has been a good one too.
We hope you’re enjoying your Agnes Slipper Boots and Pear Wood Fan, and we look forward to welcoming you back again soon.
With warmest wishes,
The Small Home Team
Odpowiedź od The Small Home
Hi Patricia,
Thank you so much for your kind review. We’re delighted to hear you’ve had a great experience with our customer service.
It really means a lot to have your continued support, and we hope you’re enjoying wearing your Toasted Almond Merino Gilet and Guatemalan Leather Belt.
With warmest wishes,
The Small Home Team
I have bought several item's from The…
I have bought several item's from The Small home and the quality of every item I have bought is excellent!
This company is defenetly one my favourites,I hope you can expand your range over time because you seem have a good eye for quality and design and I will always support small companies that produce this kind of quality. Regards Sion
29 maja 2026
Odpowiedź od The Small Home
Hi Sion,
Thank you so much for your incredibly kind review. It truly means a lot to us to have your continued support—especially as a returning customer.
We’re so pleased to hear how happy you are with the quality of your purchases, including your beeswax candles. Your kind words about our eye for quality and design really mean the world to us.
We’re always looking to grow and thoughtfully expand our range, so your encouragement is very much appreciated.
With warmest wishes,
The Small Home Team
Well you delivered in time and my…
Well you delivered in time and my correspondences were excellent but I am afraid the gilet didn’t fit me so had to return
But excellent service
26 maja 2026
Odpowiedź od The Small Home
Hi Hilda,
Thank you so much for your kind review. We’re really pleased to hear you were happy with our service and communication.
We’re sorry the sizing of our Merino Gilet hasn’t quite been right for you so far, but we truly appreciate your patience and support throughout. It’s been a pleasure assisting you, and we’re so glad we could help with your returns.
We’ll be in touch as soon as the new size becomes available—hopefully it will be just the right fit for you.
With warmest wishes,
The Small Home Team
Very pleased with product good quick…
Very pleased with product good quick delivery service
29 maja 2026
Odpowiedź od The Small Home
Hi Pauline,
Thank you so much for your kind review! We’re delighted to hear you’re pleased with your Cream Merino Gilet and that the delivery was quick and smooth.
It truly means a lot to have you shop with us again—we really appreciate your continued support and hope to welcome you back to The Small Home soon.
With warmest wishes,
The Small Home Team xx
Excellence
Packing was considerate of the environment- cleverly constructed box and appropriately sized for my items. I appreciate that! Beautiful, well made and extremely comfortable throw pillows. Quality material and nice cushion inside. The fabric colour chocolate is so much more stunning to see on my furniture, the online pics cannot do it justice! Very happy with my purchase. Glad to support such a thoughtful company!
29 maja 2026
Odpowiedź od The Small Home
Hi Barbara,
Thank you so much for your thoughtful and generous review. We’re absolutely delighted to hear how happy you are with your Tufted Spiral Cushions.
It means a great deal to us that you noticed our packaging—we put a lot of care into making it as considered and environmentally mindful as possible, so your feedback is truly appreciated. We’re also so pleased you love the quality, comfort and colour; it’s lovely to hear that the fabric has made such an impression in your home.
Thank you again for your support—it really does mean a lot. We hope to welcome you back again soon.
With warmest wishes,
The Small Home Team
#46760
#46760
Perhaps you can locate order number now ?
Very poor quality garment and overly expensive hype.
Forced to pay to return . The Small Home drag their heels acknowledging receipt of returned item ( tracked by Royal Mail) and similarly any refund due.
Not impressed at all.
Time wasting rip off .
28 maja 2026
Opinia niezależna
Odpowiedź od The Small Home
Hello,
We’re very sorry to read your feedback, although we’re disappointed to see that your experience has been described this way.
We can confirm that your return was received and processed within our stated returns timeframe. As outlined on our website, returns can take up to 10 working days to be processed once received, and your refund was issued within this period following the Bank Holiday.
Our returns policy, including the £3.50 Royal Mail tracked return charge, is clearly stated on our returns page.
We have responded promptly to your emails throughout and have done our best to assist at each stage. We’re sorry that on this occasion we were unable to meet your expectations.
With kind regards,
The Small Home Team
Gilet in my size was out of stock when…
Gilet in my size was out of stock when I first went to order it so went on waitlist , I was contacted as soon as back in stock and only took a few days after ordering for it to be delivered. Great service and I love the gilet!
29 kwietnia 2026
Odpowiedź od The Small Home
Hi Corinne,
Thank you so much for your lovely review!
We’re so pleased you were able to get the Toasted Almond Merino Gilet after joining the waitlist—and that it reached you so quickly once it was back in stock. It’s wonderful to hear how much you love it.
We really appreciate you taking the time to share your experience, especially on your first order with us. We hope this is the first of many pieces you enjoy.
With warmest wishes,
The Small Home Team xx
So soft, warm and suede is good for all Seasons Slippers.
Arrived on time and well packed. Loved the item, would definitely use again! 👍🏻
24 kwietnia 2026
Odpowiedź od The Small Home
Hello Bev,
Thank you so much for your lovely review!
We’re so pleased to hear how soft and warm you’re finding your Freya Mules—and we completely agree, suede really does make them perfect for all seasons.
It’s great to know they arrived on time and were well packed, and we’re delighted you love them. Thank you for taking the time to share your experience—we’d be delighted to welcome you back again.
With best wishes from,
The Small Home Team xx
Absolutely love the quality of the products I’ve purchased from Small Home. They are a small business and their customer service is excellent, going above and beyond to meet the customer needs.
Absolutely love the quality of products,
24 kwietnia 2026
Odpowiedź od The Small Home
Hello Andi,
Thank you so much for your lovely review—it truly means a lot to us.
We’re so pleased to hear how much you love your Freya Mules and Charcoal Merino Gilet. It was an absolute pleasure helping you update your order, and we’re really glad we could get everything sorted smoothly for you.
As a small business, feedback like yours makes such a difference, and we really appreciate you taking the time to share your experience.
We hope you continue to enjoy your purchases, and we’d love to welcome you back again soon.
With warmest wishes from,
The Small Home Team xx
Beautifully made slippers
Beautifully made slippers. Very happy with them. Delivery was great, well communicated.
27 kwietnia 2026
Odpowiedź od The Small Home
Hello Lucy,
Thank you so much for your lovely review!
It’s wonderful to hear how happy you are with your Viola slippers. It’s also great to know that the delivery and communication met your expectations.
We truly appreciate you choosing us for your first purchase and hope to welcome you back again soon.
With best wishes from,
The Small Home Team xx
Lovely service
Lovely service , items better than expected , really good quality , worth the price
24 lutego 2026
Odpowiedź od The Small Home
Thank you so much for your lovely review Sandrine — we’re delighted to hear that you’re pleased with your Toasted Almond Merino Gilet.
It’s wonderful to know it exceeded your expectations, and that you felt the quality reflected its value.
We hope you enjoy wearing it, and we look forward to welcoming you back again soon.
With best wishes from
The Small Home Team
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