The IT Bay Recenzje 

241
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Well what a great experience I've experienced with this company. I decided to upgrade my home theatre system and I found it here at a terrific price. I was concerned about the delivery because I ob... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The router I ordered from the IT Bay arrived next day and my son-in-law fitted it a couple of days later. It was easy to fit, it was replacing an older one in our motorhome, and the speeds we are get... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very helpful when I made an enquiry, after the enquiry, I purchased an item, the next day it was delivered, 5 stars. Also very competitive pricing, highly recommended!

Reakcja na opinię

Oceniono na 5 z 5

Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z komputerami i akcesoriami

Napisane przez firmę

The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

241 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(241)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

The router I ordered from the IT Bay arrived next day and my son-in-law fitted it a couple of days later. It was easy to fit, it was replacing an older one in our motorhome, and the speeds we are getting our excellent. All round a win win buy :-)

19 sierpnia 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thanks for the positive feedback. Glad to hear you are happy with the router.

Oceniono na 5 z 5

Very helpful when I made an enquiry

Very helpful when I made an enquiry, after the enquiry, I purchased an item, the next day it was delivered, 5 stars. Also very competitive pricing, highly recommended!

11 sierpnia 2026
Opinia niezależna
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Odpowiedź od The IT Bay

Thank you James! We are glad you are pleased with your purchase. Here if you need anything else!

Oceniono na 5 z 5

Great Experience...

Well what a great experience I've experienced with this company. I decided to upgrade my home theatre system and I found it here at a terrific price.
I was concerned about the delivery because I obviously wanted to be home to receive it but working all week makes being there somewhat difficult.
The people at the IT Bay made everything simple and efficient for me and the whole process was worry free. The product arrived when they said it would and it is a fabulous piece of kit.
Really pleased, really helpful company and I'm happy to recommend!

11 sierpnia 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thank you for the glowing review Mark! We hope to be of service again!

Oceniono na 5 z 5

Samsung Q930F soundbar.

Samsung Q930F soundbar.
Very happy, very impressive.
Great price, speedy delivery, no box damage.

4 sierpnia 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thank you for the review! We are glad to hear you are pleased with the service at The IT Bay.

Oceniono na 5 z 5

Great products at good prices

Efficient website, fast delivery and competitive pricing, would recommend.

10 lipca 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thank you for the review! We hope to see you again!

Oceniono na 5 z 5

Quick delivery and the best price

Quick delivery and the best price I could find for the PC model purchased (or comparable ones). Would buy from again.

15 czerwca 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thank you so much for the review! We hope to see you again!

Oceniono na 5 z 5

Excellent service

Really good value for money graphics card, which I ordered at just after 3:00pm. Excellent communications confirming receipt of the order, through dispatch to delivery, which was the following morning. Would highly recommend The IT Bay and will most definitely be using again.

18 maja 2026
Opinia niezależna
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Odpowiedź od The IT Bay

Thank you so much for taking the time to leave your review, it is much appreciated!

Oceniono na 5 z 5

Excellent service

Good price offered on a Dell PC monitor and helpful advice given by Hannah, who was very pleasant to deal with. The model I wanted was out of stock and Hannah kept me informed of expected delivery dates. Once ordered, the monitor arrived the following day and has proved ideal for my needs.

23 marca 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thank you for the review! We are glad you have had such a positive experience with The IT Bay and look forward to being of service again.

Oceniono na 5 z 5

Excellent price. Excellent delivery

Excellent price, Excellent delivery...

Very happy with the order process.
A very competitive price, which was one of the deciding factors to placing the order with them. In this case better that a well known global online retailer.

Ordered on a Friday afternoon & was aware that delivery would be 'next working day', which i thought would be Monday.

Very delighted & pleasantly surprised to receive notification from DPD that they would deliver on Saturday Afternoon.

10 kwietnia 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thank you so much for taking the time to leave your review, it is much appreciated! We hope to be of service again

Oceniono na 1 z 5

How sad

How sad. I sent a price match enquiry with a promised 4 hour reply.
Next day still nothing.
Tried webchat which promises immediate reply.
Guess what….nothing.
Bought the item from Amazon.
Not impressed with the itbay.

6 marca 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thank you for your feedback, and we’re really sorry to hear about your experience.

Unfortunately, there was an unexpected error with our price match system which meant some enquiries, including yours, were not received or responded to within the expected timeframe. Our team is currently working to resolve this issue as quickly as possible to ensure it doesn’t happen again.

We completely understand how frustrating it must have been to expect a response within four hours and not receive one, and we sincerely apologise for the inconvenience caused.

We’d also like to mention that the terms on our price match form do state that we’re unable to match prices from marketplace platforms such as Amazon or eBay, as these are often sold by third-party sellers. That said, we would still have preferred to respond promptly and explain this at the time.

Thank you for bringing this to our attention, and we’re sorry we missed the opportunity to assist you on this occasion.

Oceniono na 5 z 5

Excellent service and a very competitive price.

An enquiry was made before purchase and a comprehensive honest reply provided. On the basis of the response, an order was placed. Delivery was made by UPS within 20 hours. This is how all companies should operate.

3 marca 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

thank you so much for the kind feedback, we hope you are satisfied with your purchase.

Oceniono na 5 z 5

Superb customer service

Throughout the whole experience of ordering and having to return a faulty item, they were top notch.

First the next day delivery, second the very competitive prices and third the incredible customer service when returning said faulty item.

Massive shout out to Hannah who was very communicative, kept on top of everything and clarified every step with the utmost clarity.

It was unfortunate the item was faulty, otherwise the service with full refund left me impressed. Need more customer service like this in the UK. Gold standard.

11 lutego 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thank you so much for your kind review. Although the item arrived with a manufacturer fault, I am glad your experience with The IT Bay has been positive. We hope to be of service again!

Oceniono na 5 z 5

ITBay had the best price

ITBay had the best price, the product was exactly what I wanted and was delivered the next day via DPD with excellent communication and tracking. Thank you ITBay - excellent!

5 lutego 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thank you so much for taking the time to leave your review, it is really appreciated!

Oceniono na 5 z 5

I bought a Lenovo ThinkVision M14t Gen…

I bought a Lenovo ThinkVision M14t Gen 2 from ItBay and I’ll be honest, I was very suspicious at first. The price was about £150 cheaper than everywhere else, so it really felt like one of those “this can’t be real” deals.

But it was. 🥳😁

I ordered it on Sunday, it was sent out the next working day, and I had it by Tuesday via DPD. Delivery was smooth, tracking worked properly, and I got updates without being spammed.

The monitor arrived exactly as described, brand new and well packaged. No issues at all. Everything about the process felt straightforward and legit.

So yes, despite my doubts, ItBay is clearly a genuine seller with great prices. I’d definitely recommend them and would buy from them again without hesitation.

⭐️⭐️⭐️⭐️⭐️ Well deserved!

20 stycznia 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thank you so much for the detailed review, it is much appreciated. We are glad you have enjoyed your experience with The IT Bay, we hope to see you again soon!

Oceniono na 5 z 5

Excellent customer service

Excellent customer service. Happily corrected an error I made and arrived quickly!

5 stycznia 2026
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thank you for the review Ryan! We are glad you have enjoyed your experience with The IT Bay. We look forward to being of service again in the future.

Oceniono na 5 z 5

Quick & Easy!

Purchasing my product was quick and easy! My product arrived the following day via DPD (I think I speak for everyone when I say DPD is the best courier service). I don't see why I won't order from you guys again in the future, thanks!

18 grudnia 2025
Opinia niezależna
Logo The IT Bay

Odpowiedź od The IT Bay

Thank you so much for taking the time to leave your review, it is appreciated. We hope we can be of service again.

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