The Homeware Outlet Recenzje 

274
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Easy website to navigate. My Denby casserole dish was a steal at £76, no-one else could match this. My parcel arrived quickly and was well packed. Kept updated with progress from placing order thro... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I saw exactly the dinner service I wanted on The Homeware Outlet website. Having placed my order I did not have to wait long before it arrived . The items were extremely well packed .The service was j... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The Homeware outlet provides great value for money. I have found many quality items for very reasonable prices. Wonderful to see brands from overseas with a reasonable price and postage price. Havin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing experience .. placed an order for a birthday gift and then realised the delivery will miss the birthday so I emailed the company and Chloe replied right away. She kept me informed whilst commu... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z wyposażeniem domowym
  2. Centrum outletowe

Napisane przez firmę

Upgrade your interior aesthetics with The Homeware Outlet’s exclusive offers of up to 60% off from your favourite brands. Our seasonal edits keep you up to date on stylish décor trends or you can shop our range of covetable classics. With everything from designer soft furnishings to sumptuous bedding and unique kitchenware, The Homeware Outlet makes it possible to truly elevate your space.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

274 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(274)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Was just what I’d been searching for

Was just what I’d been searching for. Easy to use website and delivered on time.

23 września 2024
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Odpowiedź od The Homeware Outlet

Thank you so much for your kind review! We're thrilled to hear that you had a great experience with our website and timely delivery. If you ever need anything else, don't hesitate to reach out—we're here to help!

Best wishes,
Jess

Oceniono na 3 z 5

Bright and cheerful ...

Good service, well packaged on arrival. The quality of the ceramic is less than I expected. The plates are quite lightweight and the design of the sheep questionable! Having purchased many of this ceramic pottery in the past in Italy and elsewhere, I was a bit disappointed to be honest in the quality. But they are bright and cheerful and remind me of Italy....

23 września 2024
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Odpowiedź od The Homeware Outlet

Thank you for your feedback, Elizabeth! We're glad you liked the service and packaging, but we're sorry the quality and design didn't meet your expectations. We'll pass your comments to our supplier for improvement. We hope the plates still bring some Italian cheer to your home!

Best wishes,
Jess

Oceniono na 5 z 5

Good quality

Came really quickly, exactly as described. Good prices, good quality products

27 sierpnia 2024
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Odpowiedź od The Homeware Outlet

Thank you so much for taking the time to leave a lovely review! We are so pleased to hear everything arrived swiftly and as exactly as you had expected it to!

We look forward to welcoming you back to The Homeware Outlet in the future! 😊

Best wishes,
Anna

Oceniono na 5 z 5

Great products and services

First time user - reasonably priced quality products. Fast delivery and well packed. Most impressive was great customer service - responsive and friendly. Thanks Anna for all her assistance. I will definitely use Homeware Outlet again. Best wishes

27 sierpnia 2024
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Odpowiedź od The Homeware Outlet

Thank you so much for your kind words!
We're thrilled to hear you were happy with your items and the service received!
It’s especially wonderful to know that Anna and our customer service team made a great impression. We’ll be sure to pass along your thanks to her and we look forward to assisting you again in the future!

Best wishes,

Emily

Oceniono na 5 z 5

Fast delivery

Fast delivery, great price and high quality product

23 sierpnia 2024
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Odpowiedź od The Homeware Outlet

Thank you so much for your kind review, Gianluca! We're thrilled to hear that you were pleased with the fast delivery, great price, and high-quality product. We hope to see you again soon!

Best wishes,
Jess

Oceniono na 5 z 5

Fab service

Fab service, easy to order, great value and delivered promptly.

28 sierpnia 2024
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Odpowiedź od The Homeware Outlet

Thank you for your lovely review, Sarah! We are thrilled to hear you had such a wonderful experience shopping with us! We hope to see you again soon 🛍️

Best wishes,
Jess

Oceniono na 2 z 5

Non arrival

The item was dispatched to the delivery company but did not arrive. This has never happened before with this delivery company who I have used many times before.

19 sierpnia 2024
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Odpowiedź od The Homeware Outlet

We're very sorry to hear your order did not arrive with you, Andy, we completely appreciate how disappointing this is. We aim for our courier to provide a thorough delivery service so when this isn't carried out we aim to rectify issues as quickly as possible.

From taking a look into this, I can see you have spoken to our Customer Care team who, as we unfortunately had no further stock available to send a replacement, promptly organised a refund for the order and shipping fees and this should be arriving with you shortly, if it hasn't already.

Once again we are very sorry for the inconvenience caused by this, if there's anything else we can help with please don't hesitate to let us know.

Best wishes,
Jess

Oceniono na 5 z 5

Courier lost original order

Courier lost original order - item replaced on next day delivery by The Homeware outlet with no fuss.

23 lipca 2024
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Odpowiedź od The Homeware Outlet

Hi Ali,

Thank you so much for taking the time to leave a lovely review!

It is such a shame your original order went missing, however, we are very glad we were able to get it sorted for you!

Please do not hesitate to reach out if we can be of any further assistance and we look forward to welcoming you back in the future!

Best wishes,
Anna

Oceniono na 5 z 5

Having made an error when ordering…

Having made an error when ordering something from the Homeware Outlet I rang up the next day and spoke to Jess who organised the cancellation of my order even though it was the next day. She was super friendly and helpful and feel confident to buy from this company again knowing the aftercare is so efficient and supportive

20 sierpnia 2024
Opinia niezależna
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Odpowiedź od The Homeware Outlet

Thank you so much for your kind review Sarah! We're thrilled to hear that Jess was able to assist you promptly and that you found our aftercare service efficient and supportive. We always strive to provide our customers with the best possible experience, and it's wonderful to know that Jess made a positive impact.

Your confidence in us means the world, and we look forward to serving you again in the future! If you ever need anything else, please don't hesitate to reach out. Happy shopping!

Best Wishes,

Emily

Oceniono na 1 z 5

Goods did not arrive

Goods did not arrive , very disappointing as the gift was a planned birthday present.

31 lipca 2024
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Odpowiedź od The Homeware Outlet

Thank you for your review, Kieran. We are very sorry to hear your order from us has not arrived.

From taking a look into this I can see the order was returned to us by Evri which I am very sorry for and cannot see why they chose not to attempt delivery of this, I will be raising this with our logistics partner to see what may have happened here.

In the meantime I can see we emailed you last week regarding this order and querying how you would like to proceed, whenever you are ready please could you kindly respond and we will be more than happy to assist with this.

Best wishes,
Jess

Oceniono na 5 z 5

Lovely towels that arrived promptly

Lovely towels that arrived promptly

22 lipca 2024
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Odpowiedź od The Homeware Outlet

Thank you for your lovely review! We are delighted that you love your towels purchased through us and they arrived with you promptly!

Kind wishes,
Jess

Oceniono na 5 z 5

Great service quick delivery and super…

Great service quick delivery and super goods at sale price

26 czerwca 2024
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Odpowiedź od The Homeware Outlet

Thank you so much for your kind words, Rainworth! We're thrilled to hear that you enjoyed our service, quick delivery, and sale prices.

We look forward to welcoming you back soon!

Best wishes,
Jess

Oceniono na 5 z 5

Product arrived quickly

Product arrived quickly. Happy with the product.

19 czerwca 2024
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Odpowiedź od The Homeware Outlet

Thank you for taking the time to leave a review Tahira. We are pleased to hear your item arrived with you swiftly!

We hope you enjoy your product and look forward to assisting you again in the future.

Best Wishes,

Emily

Oceniono na 5 z 5
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Odpowiedź od The Homeware Outlet

Hi Katharine,

Thank you so much for taking the time to leave a review! Our customer service team try very hard to provide exceptional customer service where needed, so it is so lovely to see it be appreciated!

We look forward to welcoming you back in the future!

Best wishes,
Anna

Oceniono na 5 z 5
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Odpowiedź od The Homeware Outlet

Hi Anastasiia,

Thank you so much for taking the time to leave us a review! We really do appreciate it! 😊

We are so thrilled to hear your tea set arrived with you safely and you were able to get it for a good price here at The Homeware Outlet!

We look forward to welcoming you back in the future!

Best wishes,
Anna

Oceniono na 5 z 5

Arrived quickly and great protective…

Arrived quickly and great protective packaging.

21 czerwca 2024
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Odpowiedź od The Homeware Outlet

Thank you for your review! We're glad to hear that your order arrived quickly and safely!

We hope to assist you again in the future!

Best Wishes,

Emily

Oceniono na 5 z 5

Thank you

Speedy delivery, quality product at an amazing price!! I will 100% be back.
Thank you from a very happy customer.

28 czerwca 2024
Opinia niezależna
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Odpowiedź od The Homeware Outlet

Hello Jolanta,

Thank you for taking the time to leave us a splendid 5-Star review, it truly brightens our day! We're thrilled to know that our speedy delivery, top-notch product quality, and unbeatable pricing have exceeded your expectations. Your satisfaction means the world to us, and we're delighted that you've had such a positive experience with our brand 🤩😍

With best wishes,
Alycia
Customer Service Advisor

Oceniono na 5 z 5

Will use ahain

Easy to use website . Arrived promptly

28 maja 2024
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Odpowiedź od The Homeware Outlet

Thank you Susan for your lovely feedback!

It is great that you found our website easy to use, and you received your product promptly.

We hope you enjoy your order!

With best wishes,
Yasmin, The Homeware Outlet

Oceniono na 5 z 5
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Odpowiedź od The Homeware Outlet

Thank you so much for leaving us a 5* review, we're so happy to hear that your order arrived with you so quickly and safely!

Best Wishes,

Sarah
Customer Service Advisor

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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