The Gym Group - Southend Recenzje 41

Wynik TrustScore: 4.5 na 5

4,7

85 London Road, Unit 3, London Road Retail Park, SS1 1PA Southend-on-Sea, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Eva is a fantastic instructor! Showing correct form on how to lift weights. Encouraging, positive and fun - even though a challenging class! Each week she has a different area of focus. Thank you Eva!... Zobacz więcej

Oceniono na 1 z 5

unfortunately, my experience of the gym group is not satisfactory. I have been charged for someone elses late payment. Errors occour but its not good business. The doors jammed with me i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great gym, always clean, good equipment, very professional and friendly staff. I’ve been training with Joe for 3 months now and never felt better. Even with having a very busy work life, he has found... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Some confusion over footwear at the Southend gym,, staff say no flip flops , but sliders with socks are ok,, company website states only correct footwear is to be worn in gym, no sliders or flip flops... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Siłownia
  2. Klub fitness
  3. Ćwiczenia fitness

Napisane przez firmę

We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.


Dane kontaktowe

  • 85 London Road, Unit 3, London Road Retail Park, SS1 1PA, Southend-on-Sea, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

41 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

Ladies who lift with Eva

Eva is a fantastic instructor! Showing correct form on how to lift weights. Encouraging, positive and fun - even though a challenging class! Each week she has a different area of focus. Thank you Eva!

23 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

The gym in Southend is very fine

The gym in Southend is very fine. I would only add an additional machine to the stairs so that there are 4 :). And she wrote on a piece of paper in the women's toilet that it doesn't burn. There are such cheeky women that they smoke E cigarettes.

19 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great gym

Really friendly staff and happy to help. The gym floor is always clean and machines are great for the price you pay.

27 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Best gym ever

Always a warm and friendly atmosphere, makes you want to come back again and again. Some really pretty staff members, even some of the girls ! 🥰. Tom

27 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Never felt more confident about going to the gym!!!

Staff are welcoming and helpful, equipment is amazing and everyone is so friendly

19 grudnia 2023
Opinia niezależna
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Odpowiedź od The Gym Group - Southend

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.

Oceniono na 1 z 5

unfortunately

unfortunately, my experience of the gym group is not satisfactory.
I have been charged for someone elses late payment. Errors occour but its not good business.
The doors jammed with me in them. Could look into a different system of entry.
The equipment is not cleaned, staff could clean instead of sitting in office.
The toilets are dirty, reported but no one came to clean. People taking photos in the toilet and changing area. Could put up notices of no photos in changing areas or filming of people without permission.
One member of staff is sexually explicit. I do not need to know that her seam of her leggings make her cream as she put it or that she does a tik tok in her knickers to gain followers, this is not professional.
The persons within the gym parade around not knowing how to use the equipment and are not aware of their surroundings. Letting people do their own thing is great but there are some areas that need some vigilance especially around the free weights area.
Their are gangs in the gym and some are selling.
The gym group encourage sugar drinks and this is not healthy. Saying no sugar is not true the sugar substitutes are worse for you then the sugar.
The music is awfully repetitive. maybe change this regularly
No injury or health checks before starting or on visits.
No updates on classes.
Students training and running classes. Some staff unsure of safety.
Get what you pay for! cheap and exactly what you get cheap! Comments taken badly and retaliation of all staff if one is questioned.

30 lipca 2023
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Odpowiedź od The Gym Group - Southend

Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to reviews@thegymgroup.com so that we can have this looked in to.

Oceniono na 2 z 5

Footwear …

Some confusion over footwear at the Southend gym,, staff say no flip flops , but sliders with socks are ok,, company website states only correct footwear is to be worn in gym, no sliders or flip flops,, just wondering if someone has an accident while wearing inappropriate footwear will the gym accept responsibility,,,,

6 lipca 2023
Opinia niezależna
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Odpowiedź od The Gym Group - Southend

Thanks so much for your feedback, Mr Kevin Everitt. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Southend is made aware of your thoughts.

Oceniono na 5 z 5

Great machines but need to add may be…

Great machines but need to add may be more different machines. Its crowded sometimes and staff are working very hard from cleaning staff to the trainers. If possible just to expand the building 😜; buying more space from the council to accommodate more people. Friendly staff; mostly cleaners are doing a great job. Staff Trainers are very friendly; which is more welcoming; despite being a very busy gym.

8 czerwca 2023
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Odpowiedź od The Gym Group - Southend

Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

Fantastic gym

Fantastic gym, lots of equipment, friendly staff, always smiling and happy to talk and give advice.
Very clean and tidy 😄 which I like and woman's changing rooms are clean too, lots of lockers and space for changing etc, showers and toilets are very clean too, which is always a plus

16 kwietnia 2023
Opinia niezależna
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Odpowiedź od The Gym Group - Southend

Hi there, thank you for your feedback.

Oceniono na 5 z 5

Great gym

Great gym, always clean, good equipment, very professional and friendly staff. I’ve been training with Joe for 3 months now and never felt better. Even with having a very busy work life, he has found a way for me to fit training into my schedule and stay motivated to keep pushing each week.
He is punctual, extremely knowledgeable and organized during our sessions and makes each one intense and fun. Plus he is a genuinely great person. Amazing experience!

20 kwietnia 2023
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Odpowiedź od The Gym Group - Southend

Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

My experience at the gym group has been…

My experience at the gym group has been exceptional. The staff are extremely friendly and very helpful and always have time for the customers. The gym is very hygienic as the surfaces and machines are constantly cleaned. There’s a wide range of machinery and free weights -everything you need to maintain a great physique!

20 kwietnia 2023
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Odpowiedź od The Gym Group - Southend

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Oceniono na 5 z 5

Great staff

Great staff, clean gym! Along with a great atmosphere

19 kwietnia 2023
Logo The Gym Group - Southend

Odpowiedź od The Gym Group - Southend

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

Friendly environment

Friendly environment, great staff really clean and good value for money with good facilities

17 kwietnia 2023
Opinia niezależna
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Odpowiedź od The Gym Group - Southend

Hi there, thank you for your feedback.

Oceniono na 5 z 5

Good gym

Good gym. Friendly staff

4 kwietnia 2023
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Odpowiedź od The Gym Group - Southend

Hi there, thank you for your feedback.

Oceniono na 5 z 5

Range of equipment

Range of equipment, helpful staff, 24/7 usage, very affordable price

27 marca 2023
Logo The Gym Group - Southend

Odpowiedź od The Gym Group - Southend

Thanks so much for your feedback, Paul. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We'll ensure that the team at The Gym Group Southend is made aware of your thoughts.

Oceniono na 5 z 5

Gym for everyone

Staff is extremely friendly and gym has a variety of equipment. Easy to use.

5 marca 2023
Logo The Gym Group - Southend

Odpowiedź od The Gym Group - Southend

Thanks so much for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We'll ensure that the team at The Gym Group Southend is made aware of your thoughts.

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