The Gym Group - Oadby Recenzje 16

Wynik TrustScore: 4.5 na 5

4,4

36 Harborough Road, LE2 4LA Leicester, GB


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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Friendly gym ,not intimidating. All the up to date equipment you need and womens' facilities always clean. Car parking very dark , always have unsavory characters hanging around , checking car d... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Staff are friendly however classes are constantly cancelled. They have the least number of classes in comparison to other gyms and the few they have you turn up and no staff or cancelled and you’re n... Zobacz więcej

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Oceniono na 5 z 5

First time been to the body conditioning session ran by Dan it was amazing also tried out circuit training with Dan on Monday which was fantastic.

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Oceniono na 5 z 5

Great equipment, brilliant atmosphere and the staff are so helpful. I visit very frequently and have brang all my friends along.

Reakcja na opinię


Informacje dotyczące firmy

  1. Siłownia
  2. Klub fitness
  3. Ćwiczenia fitness

Napisane przez firmę

We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.


Dane kontaktowe

  • 36 Harborough Road, LE2 4LA, Leicester, Zjednoczone Królestwo

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

16 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Lovely Gym

Been going to this gym for over a year now. Always feel comfortable here. Staff are all very kind and will help you if you need it. Equipment is in good condition.

1 października 2025
Opinia niezależna
Oceniono na 5 z 5

Nice gym

Nice gym staff are friendly .
It can get a little busy at times but I always find a space on the floor to use some dumbbells they have lots of great equipment

Would be nice if there was some more staff on the gym floor so you could ask questions about the equipment and just some general advice in regards to fitness

But generally good gym

11 maja 2025
Opinia niezależna
Oceniono na 4 z 5

Friendly gym ,not intimidating

Friendly gym ,not intimidating.
All the up to date equipment you need and womens' facilities always clean.

Car parking very dark , always have unsavory characters hanging around , checking car doors and belongings. I don't feel safe parking there .

21 lipca 2024
Opinia niezależna
Logo The Gym Group - Oadby

Odpowiedź od The Gym Group - Oadby

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Oadby is made aware of your thoughts.

Oceniono na 5 z 5

Circuit training &body conditioning

First time been to the body conditioning session ran by Dan it was amazing also tried out circuit training with Dan on Monday which was fantastic.

27 czerwca 2023
Opinia niezależna
Logo The Gym Group - Oadby

Odpowiedź od The Gym Group - Oadby

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Oceniono na 1 z 5

Keep an eye on your direct debit

Keep an eye on your direct debit! I am currently disputing the amount of the direct debit and it is very difficult communicating with them to complain about being overcharged. The gym itself is good although there are often problems with the PIN to gain access. Customer service is absolutely awful and unhelpful.

19 czerwca 2023
Opinia niezależna
Logo The Gym Group - Oadby

Odpowiedź od The Gym Group - Oadby

Hi, hope you are well.

Sorry to hear this.

Please send us an email in to reviews@thegymgroup.com so we can assist.

Thanks

Oceniono na 1 z 5

Staff are friendly however classes are…

Staff are friendly however classes are constantly cancelled. They have the least number of classes in comparison to other gyms and the few they have you turn up and no staff or cancelled and you’re not told, if staff on holiday, appointments or sick classes are cancelled and no replacement. Have raised this with Di who just laughs it off, also emailed gym group and sent message via Facebook but they just ignore you! Have my money now so I guess don’t really care
I have already emailed you, several times but being ignored

1 czerwca 2023
Opinia niezależna
Logo The Gym Group - Oadby

Odpowiedź od The Gym Group - Oadby

Thanks so much for your feedback, Sam. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. So we can better understand your concerns, would you be able to send in an email to reviews@thegymgroup.com so that we can have this looked in to.

Oceniono na 1 z 5

Paid for a day pass to try this gym out…

Paid for a day pass to try this gym out and the code didn't work not staff or offices open. Would not recommend what a waste of time and money.

27 maja 2023
Opinia niezależna
Logo The Gym Group - Oadby

Odpowiedź od The Gym Group - Oadby

Hi, hope you are well.

Sorry to hear this.

Please send us an email in to reviews@thegymgroup.com so we can assist.

Thanks

Oceniono na 1 z 5

Gym is decent looking.

Gym is decent looking.. Felt too crowded even when the app showed 36% capacity. The app is useless keep on crashing and courses and booked courses never work. Booked and induction when it worked at the beginning. The staff at the gym had no clue about an induction being booked. Told its only explaining the kit, and need to pay for personal training plans which is understadable.I don't need or want personal training just needed simple support on the machines as totally new to a gym.Felt too pushy about selling personal training than helping me for what i paid for. Now i have my concerns over the "courses" they offer in their website as part of gym membership. No one at the gym has any idea or interest

The way its useful is get the pin to entre and exit and have your own researched knowledge on the machines and personal work out plan.

14 maja 2023
Opinia niezależna
Logo The Gym Group - Oadby

Odpowiedź od The Gym Group - Oadby

Thanks so much for your feedback, Pradeep Andrews. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. So we can better understand your concerns, would you be able to send in an email to reviews@thegymgroup.com so that we can have this looked in to.

Oceniono na 5 z 5

Great gym

Great equipment, brilliant atmosphere and the staff are so helpful. I visit very frequently and have brang all my friends along.

25 kwietnia 2023
Opinia niezależna
Logo The Gym Group - Oadby

Odpowiedź od The Gym Group - Oadby

Hi there, thank you for your feedback.

Oceniono na 5 z 5

Good atmosphere

Good atmosphere, great staff, lots of equipment

25 kwietnia 2023
Opinia niezależna
Logo The Gym Group - Oadby

Odpowiedź od The Gym Group - Oadby

Hi there, thank you for your feedback.

Oceniono na 5 z 5

Great staff

Great staff, plenty of equipment to get a decent workout.

25 kwietnia 2023
Opinia niezależna
Logo The Gym Group - Oadby

Odpowiedź od The Gym Group - Oadby

Hi there, thank you for your feedback.

Oceniono na 5 z 5

Fab gym!

Great staff, great atmosphere and well looked after

25 kwietnia 2023
Opinia niezależna
Logo The Gym Group - Oadby

Odpowiedź od The Gym Group - Oadby

Hi there, thank you for your feedback.

Oceniono na 5 z 5

Well equipped gym and staff always very…

Well equipped gym and staff always very helpful and approachable

24 kwietnia 2023
Opinia niezależna
Logo The Gym Group - Oadby

Odpowiedź od The Gym Group - Oadby

Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

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