The Gym Group - Middlesbrough Recenzje 33

Wynik TrustScore: 4 na 5

4,0

Unit 4 Cleveland Retail Park, Trunk Road, TS6 6UX Middlesbrough, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This gym is very welcoming and all the staff are friendly and helpful and very knowledgeable, joined here because my previous gym closed and I have found it such a great gym, plenty machines and good... Zobacz więcej

Oceniono na 1 z 5

I have recently cancelled my direct debit as the floor upstairs in the Middlesbrough gym always has classes on. This means there is never any weight or mats to complete my own exercises and weights. I... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Before I joined the gym I wanted to take a tour but that is not an option, therefore I joined and my experience was not very good. The showers are not clean, I showered at home. There are 2 toilet cub... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Been to lots of gyms this one is the best it’s clean all great weights and modern equipment staff are so friendly good atmosphere 💪Trunk Road Middlesbrough


Informacje dotyczące firmy

  1. Siłownia
  2. Klub fitness
  3. Ćwiczenia fitness

Napisane przez firmę

We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.


Dane kontaktowe

  • Unit 4 Cleveland Retail Park, Trunk Road, TS6 6UX, Middlesbrough, Zjednoczone Królestwo

4,0

Dobra

Wynik TrustScore: 4 na 5

33 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Gym review

This gym is very welcoming and all the staff are friendly and helpful and very knowledgeable, joined here because my previous gym closed and I have found it such a great gym, plenty machines and good classes , very happy

23 kwietnia 2025
Opinia niezależna
Oceniono na 2 z 5

Won't be renewing membership

Won't be renewing my membership for the Middlesbrough site once the year is up, unfortunately too many children running around and messing on- age limit is 16 but there is no regulation on anyone younger joining as there is no check after signing up, there are children around 13 years old in the gym at end of school time, they all push through the access pods together via one gym code and nothing is done to stop it.

The facilities itself are okay, they have as much equipment that the size of the building can fit, so if you go at a quieter time it is a good gym on a whole- just unfortunately feels like a playground a lot of the time.

I hate to leave a comment like this, but wish I had known this before paying for a whole year.

4 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

The gym is Amazing but can l just say…

The gym is Amazing but can l just say the classes are Fantastic l feel so much fitter and the instructors go out they way to gave the best workout keep up the Fantastic Amazing work 💪🏼💪🏼just wish they were spinning classes 🥰

19 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Cancelled I have recently cancelled my direct…

I have recently cancelled my direct debit as the floor upstairs in the Middlesbrough gym always has classes on. This means there is never any weight or mats to complete my own exercises and weights. It was becoming a waste of time traveling there and back so I have cancelled the dd. Another area is needed for the classes as no room for anyone else wanting to do their own workout.

17 kwietnia 2024
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Thanks so much for your feedback, Claire Pollock. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Middlesbrough is made aware of your thoughts.

Oceniono na 5 z 5

The gym is great but some staff…

The gym is great but some staff especially the manager is not so colour friendly. Told her it’s hard to see the key pad out . You need to get it fix or put a spot light on . She tell me buy a torch light . I said what happens if you’re blind or can’t see that well . She replied you shouldn’t be out at night in the gym. 😂😂😂😂😂😂 come on what kind of staff you employ… they don’t go round asking people if they know the equipment or happy with what they are doing 👻👻👻 just sat in the office. My opinion…

26 grudnia 2023
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Thanks so much for your feedback, Mehrban roollaayy. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities.

Oceniono na 1 z 5

Before I joined the gym I wanted to…

Before I joined the gym I wanted to take a tour but that is not an option, therefore I joined and my experience was not very good. The showers are not clean, I showered at home. There are 2 toilet cubicles, in one cubicle the seat was hanging off and in the other cubicle the lock was broken. I will definitely not be returning after my 1 visit.

10 października 2023
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Thanks so much for your feedback, Neelam Bhakar. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Oceniono na 5 z 5

Great Middlesbrough gym in an ideal location

I’ve been a member of this fairly new gym for about six months and it is spot on. Perfectly located on my way to and from work, it is never too busy and plenty of equipment always ready to use.
The current staff team of trainers are all genuinely helpful. As a newbie, I’ve been able to make use of extra services like sports massage for my old back injury, a six week PT group class, and also some of the free classes on offer.
The staff are always ready to step in and show you equipment and then come and check up on how you found it.
They are knowledgeable and proactive in their approach so will chat with you about anything you ask from nutrition, ways to enhance your personal goals or managing your own sessions.
Other gym users are also really friendly, and so as a novice you don’t feel any gym anxiety in those first few weeks.
Keep up the good work

1 czerwca 2023
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Oceniono na 5 z 5

I have been training for 40 plus years…

I have been training for 40 plus years now and I have won the Mr Britain title and overall champion, I have been a member of so many gyms , what I like about my particular branch , Middlesbrough, is that not only are the staff friendly, but the members are as well , which shows to me that the gym is being very well managed, as you always get a few bad elements in the gym , ever staff member I have met have said hello with a genuine smile, which puts me at ease and makes me feel welcome, as I do train for mental health reasons, it's better than a prescription, the equipment is state of the art and I've always found that any machine I want to use is available, another good aspect is you are not held to a 12 month contract , but to be honest , I can never see me leaving the gym group, it's cost affective and also 24 hour access

1 stycznia 2023
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Thanks so much for your feedback, Lee Little. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We'll ensure that the team at The Gym Group Middlesbrough is made aware of your thoughts.

Oceniono na 5 z 5

Hitt class 12.00pm

The lady who done the class was encouraging and gave me other excercises as I have an impingement in my shoulder .. I will do the class again and recommend

10 października 2022
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

Excellent gym/facilities

Excellent gym/facilities. Excellent PT services. Would recommend.

29 września 2022
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

One of the best gyms in Midlesborough

One of the best gyms in Midlesborough. Clean and well equipped a great managment team that is always happy to assist.
Great atmosphere and very friendly members.
Highly recommend.

20 września 2022
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

A really good place to train

A really good place to train. Obviously with it being a new gym the equipment is nice to use but the atmosphere and environment has a really good feel about it.

23 września 2022
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

Staff are friendly and helpful

22 września 2022
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

The team make me so welcome and really…

The team make me so welcome and really help by giving me tips on how to improve my workout.

19 września 2022
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

Great gym and helpful friendly team

22 września 2022
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

Brilliant gym- would highly recommend

Brilliant gym- would highly recommend.

Great facilities and staff are super knowledgable and friendly too.

22 września 2022
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

Fantastic facilities

Fantastic facilities, opening hours, location and staff! Great addition to Boro! Great price too!

22 września 2022
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

Great gym

Great gym, everything you need and the staff are friendly and helpful.

18 września 2022
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Oceniono na 5 z 5

Really great gym!

21 września 2022
Opinia niezależna
Logo The Gym Group - Middlesbrough

Odpowiedź od The Gym Group - Middlesbrough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

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