Exeter Gym is a game changer for me. I have one to one PT sessions and as a 73 year old I (and many others) have noticed a remarkable change in my strength and physique. The staff have found a perfect... Zobacz więcej
Lokalizacja
Zmień lokalizacjęRetail Park Close Marsh Barton Road Marsh Barton Trading Estate, EX2 8LG Devon, GB
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The app is absolutely awful, and because of that I’m not getting my full membership privileges such as bring a friend. This has been ongoing since November 2022, and when you ask if it’ll be fixed the... Zobacz więcej
Reakcja na opinię
Scammy company. I have been trying to downgrade my membership for three weeks. Neither app or website works, staff in gym give me a phone number for a billing company who say they can't help, and I ge... Zobacz więcej
Reakcja na opinię
This has to be the best gym in Exeter, it's a cheaper chain but also has loads of equipment and even when it's really busy you can still get on things. Very friendly staff and good classes that can... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.
Dane kontaktowe
Retail Park Close Marsh Barton Road Marsh Barton Trading Estate, EX2 8LG, Devon, Zjednoczone Królestwo
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Exeter Gym is a game changer for me
Exeter Gym is a game changer for me. I have one to one PT sessions and as a 73 year old I (and many others) have noticed a remarkable change in my strength and physique. The staff have found a perfect balance between friendliness and professionalism and most importantly I feel safe under their watchful eye. I cannot recommend them highly enough.
Great facility and friendly staff
Great facility and friendly staff. Training regularly with Kate as my PT and making real progress.
Always clean and tidy
Always clean and tidy. Staff very friendly and helpful.
Especially Lillie!
Great gym!
This has to be the best gym in Exeter, it's a cheaper chain but also has loads of equipment and even when it's really busy you can still get on things.
Very friendly staff and good classes that can be tailored to your ability!
I spend a lot of time there now and feel very supported and motivated by Lilie, she really listens and helps wherever she can! Can't wait for my next session!
Matt’s Review of Exeter Marsh Barton Gym Group
I have been a member of the Exeter M-B Gym Group for close to 4 months now and have been having weekly PT sessions with Lilie, one of their many knowledgeable and experienced PT’s. Lilie has massively helped me improve my personal fitness, diet and confidence at the gym.
I am in such a better place now than I was 4 months ago, and I certainly would not be where I am now without Lilie, who continually goes above and beyond to help me reach my goals.
I strongly recommend, to anyone who is looking to improve their health or just to stay fit, to come here get in touch with Lilie. She’s incredibly friendly and approachable and will help you move forward with your fitness journey.
She also runs great weekly fitness classes for members of the gym, they’re very fun and also free! I brought my dad to one last week using the Gym Groups guest pass system, and he had a great time!
The gym is big, has an abundance of different machines and equipment to train with and is also always super clean, I have zero complaints! Plus, as much as my review has largely focused on my PT, Lilie, the entire staff are very friendly and all know their stuff. I can’t recommend this gym enough!
- Matt
Great gym with fantastic staff special…
Great gym with fantastic staff special shout out to al and the stronger together group it really has helped me and so many people it's amazing to see such a great community
Decent gym with various equipment
Decent gym with various equipment. I've been coming here since August 2023. Too bad that lately there is lack of hygiene, toilets and showers aren't clean.

Odpowiedź od The Gym Group - Exeter Marsh Barton
Very rude customer support very…
Very rude customer support very uneducated they didn't want to give me my refund they charged me 26 pounds when I didn't want the gym service on of the employer was Emily

Odpowiedź od The Gym Group - Exeter Marsh Barton
Poor customer service
After damaging my back on their cross trainer I was advised by my GP not to use the gym again until better and after I've received the okay from a physiotherapist she has referred me to. I contacted the Gym group for a refund as payment had been taken for another month only a couple of days before this conversation. My membership had not been used for a couple of weeks due to my injury but they refused to refund.
It's all in the T&Cs but it seems very poor customer service so when I'm fit again I won't be going back.

Odpowiedź od The Gym Group - Exeter Marsh Barton
I have no problem with the staff or the…
I have no problem with the staff or the gym itself BUT since the start of December/23 when I log on the gym usage shows I attended East Croydon gym once in 2021 . I have never visited this gym, I attend Marsh Barton only about 8 times a month, neither can I book classes. I have tried emailing the company but numerous times but nothing changes . Shame as I have been a member for years and maybe I will go elsewhere.

Odpowiedź od The Gym Group - Exeter Marsh Barton
Scammy company
Scammy company. I have been trying to downgrade my membership for three weeks. Neither app or website works, staff in gym give me a phone number for a billing company who say they can't help, and I get no reply to emails. I'm having to take legal action over such a ridiculous thing because I can't actually speak to anyone who can help. Utterly ridiculous. Scam company, stay away.

Odpowiedź od The Gym Group - Exeter Marsh Barton
Gym closed once again time we all got a month free for all the time the marsh Barton gym shuts.Time management came down and sorted this problem out it's become a joke.
Gym shut again utter joke get it sorted.Ime looking forward for us all to get a month free.

Odpowiedź od The Gym Group - Exeter Marsh Barton
I'm using this gym for more than 2…
I'm using this gym for more than 2 years now,never had any issues until the following, parked my car were I usually park, this particular day wasn't busy at all so plenty of space to park 15/05/2023 at13:25 wasn't even close to yellow lines wasn't blocking anything or anyone, no signs saying people can't park , however there is plenty of signs saying that people can park with The GYM logo and I was using the gym premises as well, still got 60.£ parking fine!! But then gets better or shocking, one member of staff told me that he had one parking fine as well on the same place but they THE GYM can't do nothing about but it, when it's their customers parking space . I'm just going to cancel the membership right now.

Odpowiedź od The Gym Group - Exeter Marsh Barton
Workout great
Workout great, equipment very good, tidy. WiFi can be patchy and wish unsweetened yanga water was available.
Shocking company
Shocking company. Take your money then does not give you access to the gym. Will be reporting the company

Odpowiedź od The Gym Group - Exeter Marsh Barton
The ultimate place to be
The atmosphere was good equipment was clean and being cleaned by staff staff was helpful and friendly when I asked a question I have always enjoyed coming here always a high standard of everything

Odpowiedź od The Gym Group - Exeter Marsh Barton
An excellent circuits class run by a…
An excellent circuits class run by a very experienced enthusiastic PT

Odpowiedź od The Gym Group - Exeter Marsh Barton
Brilliant class’s
Brilliant class’s. Positive, encouraging and motivational instructors.

Odpowiedź od The Gym Group - Exeter Marsh Barton
Excellent class with Nathan great…
Excellent class with Nathan great motivator always encouraging my favourite class

Odpowiedź od The Gym Group - Exeter Marsh Barton
Very good gym
Very good gym, by far the best one I've ever used. Equipment is first rate and everywhere is kept very clean. Staff are very pleasant too. The monthly cost is low as well, far cheaper than any comparable gym.

Odpowiedź od The Gym Group - Exeter Marsh Barton
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