ThegaragedoorpeopleRecenzje 

10
Wynik TrustScore: 4 na 5

4,2

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Informacje dotyczące firmy


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

10 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,2

Wszystkie recenzje

(10)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

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Oceniono na 5 z 5

Very good experience

We are very impressed with this company. They fitted our garage door many years ago, and whenever we have had any problems with it (it is used a great deal), they have always been very prompt in coming to sort it out. They are very reasonable in price, and the staff are all very friendly and courteous. A very pleasant company to do business with.

20 marca 2026
Opinia niezależna
Logo Thegaragedoorpeople

Odpowiedź od Thegaragedoorpeople

Hi Ann,
Thank you for taking the time and trouble to review us. It is much appreciated. I am glad we were able to assist you!
kind regards, Julia

Oceniono na 2 z 5

Excellent doors but pieces missing yet to be installed!

I am really pleased with my garage doors. The survey was done and fitting booked only to be cancelled on the day and pushed back a week. I was disappointed but when they finally arrived to fit the doors and a piece of seal was missing. The fitters reported it and said someone would call to organise the completion of the install. Three weeks have passed and no contact, no response to emails / phone calls.
Annoyed as they took full payment before installation so no leverage to ensure completion 🤬 Also no invoice or receipt received!

11 lipca 2024
Opinia niezależna
Logo Thegaragedoorpeople

Odpowiedź od Thegaragedoorpeople

Hi Louise, can you please double check the details of the company you are reviewing against ours please?
To my knowledge and our records you have not engaged us The Garage Door People in Weston-super-Mare to do any work for you!
We get regular contact (and complaints) for a company in the North East of England who have acquired one of our web addresses, registered a dormant company and use a version of our name (and a very close colour scheme!) on their website but also add the words repair and replace which is their limited company name.
I do hope you can contact who ever it is to finish your job for you.
We do not expect our customers to pay everything up front for a repair or an installation and we always issue an invoice for work we carry out.
If you do still think you are a customer of ours please contact our office with your full address and phone number and we will look into this further for you our email address is info@thegaragedoorpeople.com
Thank you Julia



Oceniono na 1 z 5

Poor customer service and installation

Poor customer service and installation. I recently contacted them about rust which had appeared in the door. They said they were unable to help and suggested that I treat the rust and repaint the door myself. I was left completely at a loss for words!

12 marca 2022
Opinia niezależna
Oceniono na 2 z 5

VERY POOR CUSTOMER SERVICE

I have been a customer for a number of years and have no issue with the quality of work or the technicians who fit the doors.
Sadly though the customer service is extremely poor. The phone is rarely answered and nil response to email correspondence.
We have used a different company to repair our door. Done within 4 days of contact. Still awaiting a quote from the Garage Door People, initial contact made 5 wks ago.
Until they sharpen up their customer service I would have great difficulty recommending them. If you need them in an emergency (eg door stuck open) just not convinced you will be able to get hold of them.

14 listopada 2017
Opinia niezależna
Oceniono na 3 z 5

Good workmanship but terrible customer …

Good workmanship but terrible customer service. Paid deposit on 27/04/17 with promised installation within 2 and half weeks. After numerous phone calls job finally completed today 27/06/17. No apologies or returned phone calls.

27 czerwca 2017
Opinia niezależna
Oceniono na 5 z 5

The Garage Door People - Highly Recommended

I had a Double Garage with Two single doors and wooden posts but I wanted a single remote control garage door. The Garage Door People were the second company who i contacted to provide a quotation for the work. Leighton came out to measure up and and straight away, based on the previous visit from another local company i could tell that his advice was very professional and honest. (Plus he actually listened to what i wanted) To start with i was looking at roller garage doors, however following great advice from Leighton i went for a Hormann Sectional Garage Door with a Hormann automated opener. I received a very detailed and professional quotation, with several alternatives, including roller and sectional doors. (The previous company who came out had just written a price on the back of a brochure with no full details of what was included). I even got to see a demonstration of the several different types of door at their showroom later in the week. A deposit was paid and an approx lead time of 21 days was quoted for the door to arrive from Hormann. 22 Days later i got a call to say the door had arrived and could be fitted within the next 5 days, with several different fitting dates given: my choice. Today the door was fitted by Danny & Paul from The Garage Door People and they were great. Very Friendly and even coded in extra remotes i had bought separately and fitted an LED bulb upgrade i supplied for the Hormann Operator. Work was finished to a Very High Standard and they left everything nice and tidy. I feel 100% confident that if i had a problem, The Garage Door People would be their to help.

13 maja 2014
Opinia niezależna

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