The E-Scooter Co. Recenzje 

397
•
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I can read different versions for their qualities I give you mine, I bought one EUC online -It’s true, their website is not updated because some items are not available anymore and so we lo... Zobacz więcej

Oceniono na 5 z 5

Is the best seller i am from belgium i receive in 7days. they are really more serious than the seller from my country. I advise 100% Un des meilleurs vendeur j'ai reçu en 7j le magasin à payer les... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Delivery Quick but it’s the wrong Scooter. I didn’t realise, Yes it is a Mantis 10 but is it Lite ( Didn’t feel it ) Plus no sign of V2 being the latest Mantis 10. Then until putting it togethe... Zobacz więcej

Oceniono na 5 z 5

Kaabo Matis 10 800w eco plus Item received looks good haven’t actually used it yet, firstly I would like to thank Brett for amazing customer service and for being honest and patient answering q... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sprzedawca skuterów
  2. również w kategorii:
  3. Naprawa skuterów i motorów

Napisane przez firmę

The E-Scooter Co. is a leading UK Personal Electric Vehicle retailer in the UK, stocking the very best electric scooters and accessories in the market. We pride ourselves on our outstanding customer service and aim to support our customers and their needs. TrustPilot reviews are extremely important to us as we want to make sure that we continue to provide the very best experience and customer service. All reviews are greatly appreciated.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

397 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(397)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

If I could give 0 stars I would!!

If I could give 0 stars I would! Worst customer service I’ve ever experienced. STAY AWAY AT ALL COSTS. They don’t even reply to their emails. They had my scooter over a month, and stop replying to emails. At this point I’ve given up. And going to report to my bank as fraud.

9 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Hybrid Tyres

Ordered two hybrid scooter tyres for my kaabo mantis 10 lite as they were on offer as buy one get one free.
Great service as the two tyres and inner tubes arrived within two days.
Nice job 👍

28 marca 2023
Oceniono na 1 z 5

I contacted by email

I contacted by email, but no one contacted me back! They sent the wrong kind of charger for the electric scooter. I will never buy from this seller again and I suggest everyone else not to buy, because when problems arise, they are not even going to solve them!

15 marca 2023
Logo The E-Scooter Co.

Odpowiedź od The E-Scooter Co.

Hello,
We sent you the charger that you ordered. If you didn’t order the correct charger you are more than welcome to send it back to us for a full refund as our team suggested to you.
Many thanks

Oceniono na 1 z 5

Extremely bad company avoid at all…

Extremely bad company avoid at all costs. The item had to be returned because the battery was not working and yet arrived in a damaged box. It started to work for a little while then just stopped and the battery kept overheating. I was worried about a potential fire. I was told I must return the item and that had to be paid for by myself. They received the e scooter and refused to check the battery but claimed I damage the metal on the back wheel. Also they said I drove the e scooter for over 154 miles. I only had the item for use for a week or two before problems began. This was an ex demo and there were problems right from the start which I explained and had extreme difficulty returning this item. They refused to look at the battery and claimed no manufacturing responsibility. The items returned and they demand me to pay to fix the e scooter and no refund will be given. It’s been reported at Klarna and now the bank for fraud on the basis the item was clearly faulty and the battery was seriously overheating and not charging and there was no dent at the back wheel ever upon return. I am sick and tired of this nonsense and false information being thrown around regarding the e scooter. I would not recommend anyone to buy from them as the e scooter reviews look faked right from the start.

21 marca 2023
Opinia niezależna
Oceniono na 1 z 5

UPDATE: Faulty WolfKingGT won't accept Return

So after finding a fault with one of the motors on the Wolf King GT, I tried contacting the E Scooter Co through email. Again, no response after the first email. So I opened a case with Klarna to investigate for me. The case was eventually closed after 2 months in the E Scooter Co's favour. They claimed that I had changed my tyres (not true) and also claimed I had heavily modified my Scooter (not true again). They are straight up liars and will do anything to wiggle their way out of helping once they have sold you a Scooter. Seriously don't bother, go directly to Kaabo.

14 marca 2023
Opinia niezależna
Oceniono na 5 z 5
Logo The E-Scooter Co.

Odpowiedź od The E-Scooter Co.

Thank you for taking the time to leave us a review Neil. We are happy to hear your experience has been positive. Happy and safe scooting! The E-Scooter Co.

Oceniono na 1 z 5

TERRIBLE COMPANY, SENT BACK SMASHED SCOOTER,ARROGANT AND IGNORES YOU

TERRIBLE COMPANY, THEY SENT BACK MY SCOOTER SMASHED AND WITH SCRATCHES, AND IGNORED MY EMAILS AND CALLS!!!! ARROGANT!!!!
AVOID!
AVOID!

The customer service is shocking. They don't pick up the phone. I had to contact their retailer and they said they are a terrible company, and have their customers call them asking what's going on.
whats the point in having a phone number when they don't answer? and when I said they didn't pick up they were arrogant. I had to email their other company e-twowuk and same issue. Don't buy from there either as its the same people, really shouldn't have be to be chasing after a company.

I sent my scooter back to be fixed, the warranty didn't cover and I had to pay for the cost and double the amount for shipping.

I received the scooter back with my name misspelled, and the scooter was SMASHED! it also had a massive gash/scrape on the monitor which wasn't there when I sent it, there is no way fed ex could have caused the scratch seeing as the scooter was bubbled-wrapped and in a box.

The company took 0 responsibility, ignored my emails, has no professionalism, and just coward away and said that they won't open a claim because fed ex won't cover it because it's not in its original box, which is one big massive lie!!

DON'T BUY FROM THIS CRAP COMPANY!!

10 lutego 2023
Oceniono na 5 z 5

I jus received my scooter can’t…

I jus received my scooter can’t complain customer service was on point definitely recommend THE E SCOOTER CO.Thanks guys👍🏾

28 lutego 2023
Opinia niezależna
Logo The E-Scooter Co.

Odpowiedź od The E-Scooter Co.

Thank you for taking the time to leave us a review Gervon. We are happy to hear your experience has been positive. Happy and safe scooting! The E-Scooter Co.

Oceniono na 5 z 5

Very fast professional and highly…

Very fast professional and highly highly recommended! Genuine parts.

6 lutego 2023
Logo The E-Scooter Co.

Odpowiedź od The E-Scooter Co.

Thank you for taking the time to leave us a review Ryan. We are happy to hear your experience has been positive. Happy and safe scooting! The E-Scooter Co.

Oceniono na 3 z 5

Not getting any response to my…

Not getting any response to my complain, about damaged parts in my scooter

24 stycznia 2023
Logo The E-Scooter Co.

Odpowiedź od The E-Scooter Co.

Hello, I can see that we responded to you on the 30th Jan at 8:26am and you haven’t responded back to us If you reply to our email our team will be able to help you.
Many thanks

Oceniono na 1 z 5

The courier firm delivered to the wrong…

The courier firm delivered to the wrong address and as you have no phone number available it was a nightmare

31 stycznia 2023
Logo The E-Scooter Co.

Odpowiedź od The E-Scooter Co.

Hi Darren, I can see that FedEx delivered to your address and we contacted you as soon as you were in touch with us.
We hope you enjoy your scooter.
Many thanks

Oceniono na 5 z 5

BRILLIANT SERVICE

Fantastic service and communication from them. Very fast delivery and an extremely happy and satisfied customer.
Wouldn't hesitate in recommending to anyone after a scooter or just advice!!

2 lutego 2023
Logo The E-Scooter Co.

Odpowiedź od The E-Scooter Co.

Thank you for taking the time to leave us a review Neil. We are happy to hear your experience has been positive. Happy and safe scooting! The E-Scooter Co.

Doświadczenie Trustpilot

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