TheCarBarns Recenzje 

91
Wynik TrustScore: 2.5 na 5

2,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I bought a Bentley Continental from Tim and haven't had any issues. I did get an independant assessment done which highlighted a couple of issues, for which Tim and I came to an agreement on. They a... Zobacz więcej

Oceniono na 1 z 5

Tim was extremely helpful during the purchase of my Land Rover Defender and couldn’t do enough to assist. Unfortunately, once the sale was completed, the customer service completely changed. Th... Zobacz więcej

Oceniono na 2 z 5

I’ve now bought two cars from the Car Barn. To be fair, both have been good without issue. The first being a Jaguar F type P400 and the second; Aston Martin DB9. On both occasions, I spent on an... Zobacz więcej

Oceniono na 1 z 5

Organised a trip having placed a deposit with the promise of being collected from the train station. Car did not have a towbar as described in sales blurb. Discount negotiated. Car developed fau... Zobacz więcej

Informacje dotyczące firmy

  1. Salon samochodowy

Napisane przez firmę

Welcome to The Car Barns, based just outside of Stratford Upon Avon. Our company specialises in the sale of prestige, luxury vehicles.


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

91 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 45% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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2,7

Wszystkie recenzje

(91)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18

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Oceniono na 1 z 5

Disappointed of Canterbury

Organised a trip having placed a deposit with the promise of being collected from the train station.
Car did not have a towbar as described in sales blurb. Discount negotiated.
Car developed fault within five days. In limp mode and fault isn't covered by warranty.
Cost to rectify is £900
Contacted Tim and nothing. No after sales care what so ever - hasn't responded to emails
Avoid.

1 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Discussed vehicle and the price was…

Discussed vehicle and the price was increased on listing every other hour. Tim
agreed to match initial sale price and then sent photos of damage to vehicle which was not advertised. Still agreed to go ahead book appointment to view the car. Next day listing was marked ‘sold’ and no response. Bunch of cowboys. Do not trust with any vehicle purchases. Avoid at all costs.

1 maja 2025
Opinia niezależna
Oceniono na 1 z 5

SCAM WARNING

SCAM WARNING, BE AWARE OF THIS DEALER. Tim is an absolute disgrace and a dishonour to the car community, whilst promising a car viewing, he had decided to sell the car when this had already been arranged. Which was clearly stated, Tim was well aware of this too before deciding to ghost me. This also means that I was unable to get my deposit back of a few thousand pounds, I am disgusted by his service. From over 45 years of experience with cars, never have I felt so disrespected. THIS IS A WARNING TO OTHER CUSTOMERS, DO NOT BUY FROM HIM.

5 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

i Not recommended this at all

i Not recommended this at all, 2 weeks that I want to try contacting them they don't respond me I call them send them messages on WhatsApp, they just don't care. I least just tell that declined or confirm

9 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Absolutely shocking and dishonest

Absolutely shocking and dishonest, Tim Boler ows money to us ..5 weeks in and still getting ( we will sort it ) avoid the company like the plague...
Why the need to rip honest people off ???

9 kwietnia 2025
Opinia niezależna
Logo TheCarBarns

Odpowiedź od TheCarBarns

Hi Craig, please can you advise what vehicle this is regarding and I will look into it for you. Kind Regards Natalie - natalie@thecarbarns.com

Oceniono na 1 z 5

DO NOT BUY ANY CAR FROM THIS DEALER

DO NOT BUY ANY CAR FROM THIS DEALER! my experience was a nightmare, they sold me a dodgy/ faulty Mercedes E250 back in June/ July 2024. The Car developed problems with 2-3 months of driving. The coolant kept drying up. I was always spending money on coolant. Once my bonnet was steaming on A406, temperature went up to nearly 120 on the gauge. Had to stop on the roadside with my kids in the car. Another time in slow traffic it started bringing up smoke/ steam, very scary experience.!!!

This dealer refused to take back the car. I rejected it as it was still within 6 months. I had given them the opportunity to fix the car twice. The car kept leaking coolant. It was a nightmare.

In the end i contacted the finance company who were AMAZING-- (Startline Finance).

Dealer refused to engage, refused to take the car back, even when i changed my mind giving them the opportunity to fix the problem after 2 failed attempts. I was willing to let them try a 3rd time. But what did they do? They were asking for compensation payment from the finance , relying on the legal grounds that i has caused 'further on damage' by continuing to drive the car after the independent vehicle inspection mechanic had asked me not to. Two lovely independent mechanics from Scotia inspected the car and told them the problem was from a hose, and they had done something wrong when they tried fixing the car. - I need a car, I have kids, how am i meant to get around? Inspection or not! i got the car to drive around. Common sense prevailed in the end. I stopped driving.

Still, this dealer remained adamant, refusing accountability nor taking responsibility that they had advertised a faulty car for sale to the public. Which in itself is a crime, misrepresentation/ deception- Faulty goods.

Fast forward,as advised by Scotia, i no longer drove the car from November 2024 till February 12th 2025 when the car was finally collected by the finance.

The finance compensated me, the dealer still refused to engage. They are a very dishonest company. DO NOT DEAL WITH THEM AT ALL.

27 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

The company is 100% crooked

The company is 100% crooked. I paid a lot of money for a car, which developed a fault. Despite numerous attempts to contact Tim, I have had zero response. Seriously, keep your distance and send this rogue trader to the scrapheap.

Update 17-Mar-25: I have provided evidence to Trustpilot to verify that I am genuine. The comments below are another attempt to deceive honest, hard working people. Buyers beware.

1 lutego 2025
Opinia niezależna
Logo TheCarBarns

Odpowiedź od TheCarBarns

Paulus, we have no record of you purchasing a car - yet another fake review. As a company we have stopped using trustpilot due to the campaign of hate from a previous employee (who clearly you are!)

Oceniono na 5 z 5

Excellant experience

Met Tim today and my experience sorting out the car was Excellent. Everything went very smoothly and very professionally. I would recommend this company to anyone. Thank you

27 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Dishonest & Elusive

Purchased vehicle, had issues, wouldn't reply to messages although he's read them. Now can't get hold of them to get details of 6 month warranty that was offered with the car. Disappointing!!!!

16 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

A very disappointing and frustrating

A very disappointing and frustrating experience! 👎Charlie and Tim wasted our time and failed to provide the attention or information needed to purchase a GLC. They offered an unreasonable price for our part exchange car, making the process even more stressful.Given this experience, I would never consider approaching them again, even if they had a suitable car in the future.

15 maja 2024
Logo TheCarBarns

Odpowiedź od TheCarBarns

THIS IS AN AUTOMATED INVITATION AND IS A FASLE REVIEW

Oceniono na 1 z 5

The entire process was poorly…

The entire process was poorly explained, leaving me confused about what I needed to do. The transaction isn’t complete yet, and I’m disappointed with the lack of professionalism, unfriendliness, and lack of expertise I’ve experienced so far.

7 maja 2024
Logo TheCarBarns

Odpowiedź od TheCarBarns

THIS IS AN AUTOMATED INVITATION AND IS A FASLE REVIEW

Oceniono na 1 z 5

I enquired about a car and got BLOCKED

I enquired about a £20,000 car - Jag F Pace.
I sent a whatsapp two days ago to ‘Tim’ asking if the correct service had taken place on the vehicle for its 112k/84mnth service .. see the text chain below which ended up with them BLOCKING ME over an enquiry… do they actually want to sell cars? Absolute cowboys - I think they were to palm me off because I’m female and hoping i didn’t know what I was talking about (I also sent proof from JLR website stating that the car needs both cambelts at the 112k/84mth service which apparently this car had ‘full service history’) he said it isn’t an expensive job to do… which is rubbish because the cheapest quote I’ve managed to find for this service is £1500 BEWARE. Please see below:

Sam: Please can I request more information about the Jaguar F-PACE NV16DDE listed for sale?
I’d like to come and possibly view it please - can you confirm if it’s had its cambelt done on its 112k/84 month service?
[16/12/2024, 20:29:50] ~Tim: Hi there - thanks for your enquiry. That’s fine to view, the cambelt is due at its next service (1 years time). Let me know if you would like to view.
‎[16/12/2024, 20:30:12] Sam: ‎image omitted
[16/12/2024, 20:30:20] Sam: (sent screenshot from JLR website stating it needs cambelts on the 112k/84mnth service) No it isn’t?
[16/12/2024, 20:31:16] ~Tim: In the trade we normally work on it being every 80,000 miles
[16/12/2024, 20:31:32] ~Tim: I’m happy to have don’t it’s not an expensive job to do.
[16/12/2024, 20:31:49] Sam: Both cambelts?
[16/12/2024, 20:32:02] ~Tim: Yes
[16/12/2024, 20:32:11] Sam: And water pump with invoices?
[16/12/2024, 20:39:48] Sam Cullen: Because if so I’ll come by at the end of the week to have a look, do you take p/x?
[17/12/2024, 19:53:53] Sam: I take it by the fact I have had no response today is because you’ve realised it’s not a 2 minute job & have no intention of doing it?
[18/12/2024, 08:01:13] ~Tim: I’m sorry I’ve sold the car to a previous enquiry
[18/12/2024, 08:01:28] ~Tim: Thanks for the rude message though 👍
[18/12/2024, 10:26:42] Sam: That’s interesting that
[18/12/2024, 10:26:53] Sam: Shows how terrible the aftercare would of been
[18/12/2024, 10:27:01] ~Tim: I’m lost for words.
[18/12/2024, 10:27:21] ~Tim: I’m super glad I haven’t sold a car to someone as rude as you….
[18/12/2024, 10:27:30] Sam: Very professional for you to reply and tell me it’s sold 😂
[18/12/2024, 10:27:58] ~Tim: Would you rather I sent a letter and say it’s sold?
[18/12/2024, 10:28:48] Sam: It’s polite to let potential customers know if something they’ve enquired about is no longer for sale… you probably sold it to someone who doesn’t realise who needed the cambelt doing full well knowing it’s an expensive job. Cowboys.

18 grudnia 2024
Opinia niezależna
Logo TheCarBarns

Odpowiedź od TheCarBarns

Hi Sam, as you can see in your messages I messaged you stating the car was sold. This has nothing to do with you being a woman as I had no idea, the name Sam could be a chap - and im a bit surprised and offended that you think I would treat anybody differently - and equally shocked that you would even bring this up with you being a woman. The car is due a camblet at its NEXT service which is in August - but I even offered to have it done. I have sold many of these cars so to think I would purposely not carry out a service is a bit unfiar. Also, in the advert for the car on Autotrader I listed all of the service history for everybody to see. Wtih regards to how I dealt with your enquiry, you messaged me at 8pm and expected me to reply that night, yet I replied at 8am the next day stating the car had been sold. I took the advert down from Autotrader the moment is sold as well. If you had called me to enquire rather than whatsapp me I might have taken your enquriy more seriously as I have lots of timewasters that message me constantly on cars who clearly have no intention to buy and I cannot keep up with every message I receive. When you did text me was also beyond normal working hours I cannot be glued to my phone 24/7 to reply to every enquiry I have on a car. I even stated in my messages that if you wanted the cambelt and waterpump chaning I would do this so to state BUYERS BEWARE seems a little strong. My mechanic I use can do this replacement for £600 plus VAT. Good luck with your car search I hope you find a suitable car. Many thanks, Tim

Oceniono na 1 z 5

Total lack honesty lexus ls

Ordered car lexus ls for delivery ask for a clear video showing any paint issues and marks on interior and exterior video was so so quality. Car arrived with paint damage drivers side rear poor repair over spray and damage to bumper then checked the interior what a state clearly never cleaner stains everywhere. Then a total lack of prep on the vehicle. Not an honest description at all. Tot

9 grudnia 2024
Oceniono na 5 z 5

Brilliant experience

I have recently brought a Range Rover Vogue SE from Car Barns. Im really happy with the service i recieved from them. I had a small issue with the the car, which wasnt their fault at all. Tim was very proactive at solving the problem personally and quickly.

The negative comments on here are totally unfoundered. The place is nearly 70 miles away from my house, and this wouldnt put me off from recommending Car Barns to others and using them again.

The buying process was also incredibly easy. Every question was answered honestly and I was helped every step of the way. Communication was great.

Thanks Tim

26 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

False praise?!

Strange how the post below appears twice. The same post appeared on the 27th of October, as well as ten days ago. Does anyone else smell a rat? -
Working with TheCarBarns was fantastic!
Working with TheCarBarns was fantastic! They offered a fair price, arranged a quick pickup, and made the entire process smooth and enjoyable. For fast, reliable service, I highly recommend them!

6 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

I had a disappointing experience with…

I had a disappointing experience with The CarBarns. The car I purchased had issues almost immediately, despite assurances it was fully serviced and in top condition. Within days, warning lights appeared, and I soon discovered the vehicle needed costly repairs that should have been addressed before the sale. Attempts to reach the team have been frustrating, with minimal response and no support offered to resolve the issues. Unfortunately, this experience has left me feeling lcustomer satisfaction isn’t a priority here. I wouldn’t recommend The CarBarns to anyone looking for a trustworthy dealership.

5 września 2024
Opinia niezależna
Oceniono na 1 z 5

Avoid this company like the plague

Terrible service and car not fit for purpose. Bought a car, the promised handbook and V5 never arrived despite several calls. The car had an MOT and had supposedly had a recent service but a warning light on the dash after a week indicated it needed a service. Took it to Audi in Hereford who pointed £1700 worth of faults that needed rectifying, and that several would mean an MOT failure. So no doubt the MOT supplied is bent. No interest in answering emails or calls. Would not recommend this company to my worst enemy

28 października 2024
Opinia niezależna
Oceniono na 1 z 5

Terrible

Terrible, these people couldn’t care less about anything except making money. They sell cars that can be dangerous, putting customers lives at risk. They also pad their reviews with fake 5 star ones. Do NOT buy a car from this company unless you want a piece of junk.

16 października 2024
Opinia niezależna
Oceniono na 1 z 5

Engine Seized on Day 1

Bought a car 5 months ago and the engine seized literally on the drive home.
Since then, it's been sitting in a garage waiting for a new engine. Tim has refused to try to speed things up and doesn't answer phone calls or messages.
Originally I was concerned I wouldn't get the family car back before my baby was born. Now I'm concerned I'll not get it back before he's learning to drive!
I've had to hire an alternative as we need a suitable family car. Thecarbarns will be getting the bill, as they refused to organise it themselves.
Avoid this company at all costs.
(Also note the obvious fake reviews boosting the score of this company - these need removed!)

30 kwietnia 2024
Opinia niezależna

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